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External reviews

288 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Drew E.

Great Product for Cloud Integrations

  • January 24, 2018
  • Review verified by G2

What do you like best about the product?
The support and functionality of jitterbit. The team was incredibly supportive in out discovery phase and continue to partner with us for our ongoing success. Integration with Salesforce.com and Salesforce Analytics from our ERP and data warehouse was seemless and easy. Creation of operations and transformation is so easy that we can be functional in minutes.
What do you dislike about the product?
Some of the transformation 'code' could be easier for someone with basic SQL knowledge. Larger data loads seem to take extended time (creation of DataSets in Analytics) but we are working to identify improvements with the Jitterbit team
What problems is the product solving and how is that benefiting you?
ERP integration to Salesforce.com wich allows for shared core data and improved business efficiencies. We also use Jitterbit for Dataset creation with Salesforce.com Analitics, this allows us to share sales results with field sales teams on a daily basis and provide a single tool for them to manage their business.


    Jingjing L.

great connector for business tools

  • January 23, 2018
  • Review verified by G2

What do you like best about the product?
The customizations can be made very easily and the customer support is getting better.
What do you dislike about the product?
The implementation process didn't go very well at the beginning, it took us 6 weeks to finish all customizations by looping in 2 engineers. To test the integration, sandbox accounts of the apps to be connected using Jitterbit are normally needed, which means some extra cost, for example, NetSuite sandbox account is very expensive.
What problems is the product solving and how is that benefiting you?
We have different teams using different software tools, and with Jitterbit connecting SFDC and NetSuite, the data of the full customer lifecycle is visible to all teams without adding additional users. It saves us some operations time as well.
Recommendations to others considering the product:
Requirements need to be documented in details.


    Internet

Very satisfied with Jitterbit. It's made point to point integration very easy for my teams

  • November 08, 2017
  • Review provided by G2

What do you like best about the product?
How easy it is to setup and manage point to point integrations
What do you dislike about the product?
I can't think of anything that I dislike
What problems is the product solving and how is that benefiting you?
I am using it for point to point integrations between salesforce orgs. It's easy to setup and easy to manage on a continual basis


    Music

Powerful data manipulaton, highly script intensive

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
Jitterbit has powerful aggregation functions built in to transform and manipulate data from one structure to another.

I like that jitterbit supports javascript for data transformation.
What do you dislike about the product?
Compared to informatica cloud, I find myself needing to write code more often for tasks that should be achievable through configuration.

Because a job can only have one source and one target, I'm forced to build only point-to-point integrations.

I cannot for the life of me find out where to edit queries against a database source. The training doesn't cover this and it's not obvious from the UI.

There needs to be a filter component that lets me filter data out of my source and a decision component that lets me send data down different paths based on a case statement. Right now this can only be done with scripts.
What problems is the product solving and how is that benefiting you?
Integration of Salesforce and our ERP system.


    Sports

Very Useful Tool in Managing our External Sync w/Salesforce

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
Jitterbit provides a convenient tool for managing the sync between our legacy sequel server and Salesforce.
What do you dislike about the product?
We run into some challenges from time to time, but mainly based on our own customization within Salesforce.
What problems is the product solving and how is that benefiting you?
Jitterbit allows for a cleaner sync of data between our legacy sequel server and Salesforce. It helps us to create more efficient communication between both points of record.
Recommendations to others considering the product:
Good customer service.


    Michael S.

Jitterbit

  • August 11, 2017
  • Review provided by G2

What do you like best about the product?
Easily to get data moved from any system or endpoint to another. Drag and drop visual interface
What do you dislike about the product?
Yearly Subscription cost. It seems to be the model that these software companies are going.
What problems is the product solving and how is that benefiting you?
Moving data between different systsms via:
IBM i (AS400 DB2) to XML and CSV.
Excel to DB2,
SQL to DB2
DB2 to DB2.
Also, Solving customer requests for data.


    Alo S.

Great Product With Great Customer Service

  • August 07, 2017
  • Review provided by G2

What do you like best about the product?
We have situations where the error/success files need to be mapped differently for a second or a third pass. This has been easily and seamlessly handled through the operations setup.The scripting feature is pretty powerful using the built in functions.There is a need for training for doing things beyond the basics and Jitterbit team provides free classes. The support team has been awesome!
What do you dislike about the product?
We are still exploring the product and do not have a list of dislikes.I feel the documentations can improve some more.
What problems is the product solving and how is that benefiting you?
We are using Jitterbit connect to Salesforce as a dataloader with some moderately complex scheduled operations.
Recommendations to others considering the product:
Take advantage of the initial consultation, free classes and get hands on asap.


    Computer Software

A great iPaaS platform for our need

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
Highly responsive support that meets my SLA
What do you dislike about the product?
None so far. The platform does everything as expected. It is easy to use and provides capabilities for advanced developers to extend the value of existing IT investments.
What problems is the product solving and how is that benefiting you?
Real-time integration between on-premise and cloud apps with API connectivity. Ability to apply analytics and machine learning on data lakes.
Recommendations to others considering the product:
An integration solution worth considering even irrespective of the size of your company. The platform can handle complex integration requirements with ease.


    Charles B.

Excellent, Easy to Use Software

  • July 31, 2017
  • Review verified by G2

What do you like best about the product?
It's easy to use, and able to connect to any software that has a web interface.
What do you dislike about the product?
It would be nice to be able to open two studio instances at the same time. That would allow comparing projects.
What problems is the product solving and how is that benefiting you?
Our main item is using JitterBit to keep NetSuite as our company's system of record. Since Jitterbit will talk to anything else, this is easily created and maintained.
Recommendations to others considering the product:
Just try it, it works for everything.


    Wendy H.

Jitterbit for Salesforce Integration

  • July 31, 2017
  • Review verified by G2

What do you like best about the product?
We like the ability to easily map fields between objects and external sources
What do you dislike about the product?
We are continuing to explore the product so we do not have a list of dislikes yet.
What problems is the product solving and how is that benefiting you?
We are using it to import data from external sources into Salesforce. It has allowed us to create standard loads and to easily map with our native tools within salesforce.
Recommendations to others considering the product:
Two way integration, ease of mapping, connecting to various endpoints, ability to have multiple organizations.