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External reviews

288 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Amy G.

Flexible Product with Great Customer Service

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
Jitterbit is a very flexible product that we have been able to customize easily to meet our needs. Customer Service responds quickly and have been great to work with.
What do you dislike about the product?
There is nothing that I really dislike. The flexibility of the product does create a need for training to understand how to use the product, but the training provided by Jitterbit has been very good.
What problems is the product solving and how is that benefiting you?
We are using Jitterbit create a bridge between several of our other systems so that information can be easily shared without double entry.
Recommendations to others considering the product:
Take advantage of the training they provide and don't hesitate to ask for help. They are great to work with.


    Education Management

I use Jitterbit on a daily basis for the majority of my database updates

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
Easy to navigate and map fields from file.
What do you dislike about the product?
Nothing, I think the features available work great for my position
]
What problems is the product solving and how is that benefiting you?
The need to update large amounts of data at a time.


    Business Supplies and Equipment

Does exactly what it says on the tin!

  • December 01, 2016
  • Review verified by G2

What do you like best about the product?
Does exactly what we needs it to do. We used a third party agent to set-up, but it has been completely trouble free since we have been using it.
What do you dislike about the product?
No dislikes - nice and simple. Does exactly what we want it to do!
What problems is the product solving and how is that benefiting you?
We use it to integrate with Salesforce - it syncs every hour and is very problem-free


    Stanley H.

Perfect Balance of Power and Usability

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
The UI is easy to understand and powerful. With little training it's easy to figure out how to use the software. It's quite capable too, meeting all of our needs. It can be a bit cumbersome at first but I think its the nature of the beast. They've made it as easy as the topic could be.
What do you dislike about the product?
It could be streamlined a bit more logging in and initial setup. Training could be more comprehensive too and an expanded community.
What problems is the product solving and how is that benefiting you?
Data interface between systems allow users to use one system to access info across the business.
Recommendations to others considering the product:
Try it out, its easy to get into.


    Information Technology and Services

great experience with jitterbit

  • December 01, 2016
  • Review provided by G2

What do you like best about the product?
It's easy to work with and compatible with all the major apps.
What do you dislike about the product?
Setup could be complicated, but the team is very helpful.
What problems is the product solving and how is that benefiting you?
Integration is always a problem for our customers, jitterbit has helped solve that.


    Jeremy M.

Effective integration platform

  • September 13, 2016
  • Review provided by G2

What do you like best about the product?
Amazing ease of use. Jitterbit provides enough flexibility to solve most issues
What do you dislike about the product?
Would like to see a user group established to help customers collaborate.
What problems is the product solving and how is that benefiting you?
JItterbit enables us to integrate applications with the NetSuite platform in a much easier and efficient way.


    Computer Software

JitterBit Experience

  • September 08, 2016
  • Review provided by G2

What do you like best about the product?
I'm a Regional Sales Manager for ServiceMax a SalesForce Field Service Application. I have nothing but the highest regard for JitterBit's responsiveness and professionalism.

They have had many successful stories with our product.
What do you dislike about the product?
NA. I am satisfied with this product. Nothing more
What problems is the product solving and how is that benefiting you?
Cheap integrations from Field Service applications to ERP and Inventory Management systems.
Recommendations to others considering the product:
More set integrations. More documentation of integration points.


    Dan H.

Great solution for connecting systems that drives real business value and fast ROI.

  • September 07, 2016
  • Review provided by G2

What do you like best about the product?
The solution is very easy to install and can be maintained without coding. The drag-n-drop alignment of fields reduces the effort when changes are made to the endpoints. They have been very responsive to customers requests and constantly innovating their product.
What do you dislike about the product?
As with any ETL tool there is always a desire for more end points.
What problems is the product solving and how is that benefiting you?
I work closely with customers who have used Jitterbit to ensure backend billing and processing systems are visible to front line workers eliminating the need for multiple screens. This greatly improves business adherence and provides a more enjoyable end-user experience.
Recommendations to others considering the product:
Jitterbit needs to be on any list of ETL vendors that is being reviewed. I get to deal with many ETL designs and know Jitterbit is a very strong option for my customers.


    Bobby J.

Jitterbit greatly speeds EDI deployments

  • September 02, 2016
  • Review verified by G2

What do you like best about the product?
Jitterbit combines an intuitive, drag-and-drop interface with a robust feature set and support for a seemingly endless number of third-party software packages to create an integration platform that allows us to enable EDI transactions in a fraction of the time of other systems. Jitterbit allows us to quickly add or modify trading partners and transactions as well as providing unparalleled reporting capabilities.
What do you dislike about the product?
For smaller EDI integrations Jitterbit can seem like overkill. Fortunately, Jitterbit Harmony is available as an affordable cloud-based solution which lowers the barrier of entry for smaller enterprises.
What problems is the product solving and how is that benefiting you?
Jitterbit allows us to enable EDI transactions at every stage of a company's business process and with virtually any software system they use. The ability to pull data from multiple sources into a single, unified transaction greatly simplifies tasks that were previously complex and error-prone.
Recommendations to others considering the product:
Anyone who needs to integrate multiple enterprise software packages internally, as well as share data with their trading partners, should strongly consider Jitterbit. Its ease of use, intuitive interface, and robust software support make it the most flexible solution available.


    Ali O.

Excellent improvements in last 5 years and keeps improving

  • September 02, 2016
  • Review verified by G2

What do you like best about the product?
We have been working with jitterbit about five years now. For Last 5 years we have used Jitterbit in dozens of integration projects and in every project we witness how Jitterbit became a great product. Visual user interface, easily creating error notifications, Cloud project backup, Harmony... All these enhancements over years makes our life easier. It does not not matter which systems you are trying to integrate. Also the cloud solution which let you store the project in cli
What do you dislike about the product?
Integration is always hard. A single typo error in a script may cause your integration flow to fail. Jitterbit have great testing capabilities But sometimes identifying especially typo mistakes becomes harder.. But I have to thank the support team. When we had any issues they were always there to help us. So we were able to fix these issues in a short time.
What problems is the product solving and how is that benefiting you?
Even two endpoints have well defined Web Services, Integration may sometimes become painful. With user friendly interface and configurable architecture web services integrations and maintenance are very easy.
Recommendations to others considering the product:
Seamless Setup and maintance