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Great system
What do you like best about the product?
How I can look at my work metrics daily,
What do you dislike about the product?
My work metrics are only visible on a day to day basis.
What problems is the product solving and how is that benefiting you?
Ensuring my schedule adherence.
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Many options in one place
What do you like best about the product?
I like the fact I can get information handly, all explain and easy access.
What do you dislike about the product?
overall is good, The information is there, easy to find. Maybe the overview page should not be the activty page... but something more attractive
What problems is the product solving and how is that benefiting you?
It reminds me of my tasks
Very easy and very helpful
What do you like best about the product?
Its really good. Ease of use and ease of integration
What do you dislike about the product?
no particular feature is diliked here with the experience
What problems is the product solving and how is that benefiting you?
All the team schedules are displayed well
Great application!
What do you like best about the product?
It's very user friendly. I like that the app is swlf-service.
What do you dislike about the product?
There is nothing I don't like about the app.
What problems is the product solving and how is that benefiting you?
It helps keep me on time and logged into the right skill.
Playvox Review
What do you like best about the product?
I like the way Playvox shows me my scheduled time, leave requests, and my full scheduled dates for up to two weeks
What do you dislike about the product?
Nothing. Playvox is very easy to manage and toggle through. Its pretty self explanatory.
What problems is the product solving and how is that benefiting you?
It is helping me keep perfect scheduling of my breaks and lunches.
Timesheets
What do you like best about the product?
It's a simple process that saves time where time is needed.
What do you dislike about the product?
Can't think of anything. It does what's needed
What problems is the product solving and how is that benefiting you?
Accurate scheduling
I love to use playvox since it provides a detailed schedule on what you should do within your shift
What do you like best about the product?
Detailed schedule and provides more future references on the allotted work schedule that your manager provides. And is very easy to use ad very convenient.
What do you dislike about the product?
None. I love playvox and is a very easy tool to use.
What problems is the product solving and how is that benefiting you?
In scheduling. It allows us to know what we should do on that particular time and also provides us more information about our future schedules.
The Best System
What do you like best about the product?
I love that we use one system to view our daily schedule, receive updates, request any leaves, opt in for overtime, and have access to our schedule for weeks ahead. It prevents me from being overwhelmed and we're able to avoid having to trying to keep up with multiple systems.
What do you dislike about the product?
No major issues. It is very easy to use daily and it helpes you keep up with your schedule.
What problems is the product solving and how is that benefiting you?
PlayVo allows me to not be able to say " I didn't know my schedule, see that, or wasn't aware a change has been made."
Playvox is easy to navigate.
What do you like best about the product?
Being able to view my schedule daily and keeping track of my adherence throughout work shift.
What do you dislike about the product?
There's nothing I don't like about playvox.
What problems is the product solving and how is that benefiting you?
No problems on my end.
Poor quality WFM system.
What do you like best about the product?
Playvox had a decent interface when it came to seeing other team members' schedules, and the colour coordination of different shifts was useful.
What do you dislike about the product?
Playvox was incredibly clunky and had a particularly poor user interface outside of shift checking. It took forever to be implemented and despite having to use it every day, the team found it incredibly difficult to use. Having to manually input when changing channels meant that time was wasted and our 'adherance' stat was always completely useless. Shift swapping was virtually impossible and the way of booking holiday was unclear.
What problems is the product solving and how is that benefiting you?
Capacity issues with the team and making sure people are on the right channel at the right time. We used it to schedule in shifts for our team and to manage time off and holidays.
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