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Easy to use
What do you like best about the product?
I like that it is easy to navigate and user friendly.
What do you dislike about the product?
For scheduling, if there was a way to minimize the schedule so that you don't have to have the entire application open and taking up space.
What problems is the product solving and how is that benefiting you?
At times I have to refresh and close out the application multiple times to view call evaluations. It would also be helpful if the application would provide a notification if/when the schedule has been updated.
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Pretty great time resource!
What do you like best about the product?
I love the ease of clocking in and out for shifts, submitting time off requests, as well as the active time counter to let you know how long you've been in each task.
What do you dislike about the product?
Some bugs with linking to other systems such as Talkdesk. Doesn't always communicate shift changes and sometimes has to be manually entered/adjusted.
What problems is the product solving and how is that benefiting you?
Allows me to keep track of my time in each task every day and helps me to stay on track. Love the reminder system 5 minutes before a break! I would miss many breaks if it weren't for this.
Great system
What do you like best about the product?
How I can look at my work metrics daily,
What do you dislike about the product?
My work metrics are only visible on a day to day basis.
What problems is the product solving and how is that benefiting you?
Ensuring my schedule adherence.
Many options in one place
What do you like best about the product?
I like the fact I can get information handly, all explain and easy access.
What do you dislike about the product?
overall is good, The information is there, easy to find. Maybe the overview page should not be the activty page... but something more attractive
What problems is the product solving and how is that benefiting you?
It reminds me of my tasks
Very easy and very helpful
What do you like best about the product?
Its really good. Ease of use and ease of integration
What do you dislike about the product?
no particular feature is diliked here with the experience
What problems is the product solving and how is that benefiting you?
All the team schedules are displayed well
Great application!
What do you like best about the product?
It's very user friendly. I like that the app is swlf-service.
What do you dislike about the product?
There is nothing I don't like about the app.
What problems is the product solving and how is that benefiting you?
It helps keep me on time and logged into the right skill.
Playvox Review
What do you like best about the product?
I like the way Playvox shows me my scheduled time, leave requests, and my full scheduled dates for up to two weeks
What do you dislike about the product?
Nothing. Playvox is very easy to manage and toggle through. Its pretty self explanatory.
What problems is the product solving and how is that benefiting you?
It is helping me keep perfect scheduling of my breaks and lunches.
Timesheets
What do you like best about the product?
It's a simple process that saves time where time is needed.
What do you dislike about the product?
Can't think of anything. It does what's needed
What problems is the product solving and how is that benefiting you?
Accurate scheduling
I love to use playvox since it provides a detailed schedule on what you should do within your shift
What do you like best about the product?
Detailed schedule and provides more future references on the allotted work schedule that your manager provides. And is very easy to use ad very convenient.
What do you dislike about the product?
None. I love playvox and is a very easy tool to use.
What problems is the product solving and how is that benefiting you?
In scheduling. It allows us to know what we should do on that particular time and also provides us more information about our future schedules.
The Best System
What do you like best about the product?
I love that we use one system to view our daily schedule, receive updates, request any leaves, opt in for overtime, and have access to our schedule for weeks ahead. It prevents me from being overwhelmed and we're able to avoid having to trying to keep up with multiple systems.
What do you dislike about the product?
No major issues. It is very easy to use daily and it helpes you keep up with your schedule.
What problems is the product solving and how is that benefiting you?
PlayVo allows me to not be able to say " I didn't know my schedule, see that, or wasn't aware a change has been made."
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