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UX Experience researcher and learner
What do you like best about the product?
It helps understand user's perspectives of using the design.
What do you dislike about the product?
It is time-consuming, and reviews can sometimes come from emotional sight.
What problems is the product solving and how is that benefiting you?
It helps understand the user's perspective and any defaults in the design. Being at an earlier stage of the invention allows companies to tackle the situation before launching the product.
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User testing review
What do you like best about the product?
Should be able to start right away without any roadblocks
What do you dislike about the product?
Figuring out how exactly things can be navigated within the platform and not knowing how to set standards on results
What problems is the product solving and how is that benefiting you?
I want to minimize the clicks and time taken to complete a user journey. To know what exactly is taking a user stuck within a particular app or platform, we always need a user opinion on how exactly the presented platform behaves according to user inputs.
Great for detailed research and live insights
What do you like best about the product?
I most use their nifty tagging system alongside the transcript in highlighting the most valuable insights
What do you dislike about the product?
Sometimes it is a hassle in creating, locating and downloading clips in an intuitive way. Searching for general insights across the whole platform can be a challenge (that is where a solid tagging system comes in).
What problems is the product solving and how is that benefiting you?
Making our users visible, and audible to our stakeholders.
Recommendations to others considering the product:
Make sure you fully understand how the account is setup as well, if your ready to go you just want to start doing research :)
A UI designer’s perspective on UserTesting
What do you like best about the product?
I like how UserTesting enables product managers to get real time feedback remotely.
What do you dislike about the product?
As a designer, I don't like the fact that it will take some playing around to get a cost estimate
What problems is the product solving and how is that benefiting you?
The ability to get access to target demographic is something that really stands out to me
A quick and versatile way to get customer insights
What do you like best about the product?
I like how quick and easy it is to set up a remote test and start getting results. It is very user-friendly and intuitive to use. The reporting or metrics tab is one of my favorite features of usertesting.com it provides an at a glance view of the insights gathered and a way to share those insights quickly. They are also continually adding new features or improving existing ones to make it easier and faster to view and digest the data gathered.
What do you dislike about the product?
I would like to have a more robust and easier way to organize tests. Currently, creating folders and moving and sorting tests is quite laborious, and there is no way to view all of your tests in something like a tree structure.
What problems is the product solving and how is that benefiting you?
We use UserTesting for high-level benchmark testing as well as very specific behavioral and feature-specific testing. We have even been able to use it to generate survey and card sort related data. It is this level of versatility that makes it such a valuable tool.
Recommendations to others considering the product:
UserTesting is a great way to ensure that the customer's voice is heard in the decision-making process.
Interactive kiosk - Its a hand held device to manage you visitor.
What do you like best about the product?
Watching customer in real life, how they handle the kiosk and area where they get lost or take little longer on some screens.
What do you dislike about the product?
To be honest, the management team for sanctions the budget :P
What problems is the product solving and how is that benefiting you?
1. To reduse there waiting time in the lobby
2. Visitor should agree the policy and agreement of the orginasation in a quick and easy steps.
3. How to make a complex process as simple as a 16 old can also use.
4. Following ADA standared.
2. Visitor should agree the policy and agreement of the orginasation in a quick and easy steps.
3. How to make a complex process as simple as a 16 old can also use.
4. Following ADA standared.
UserTesting
What do you like best about the product?
Allowing me to test between prototype, app and website.
What do you dislike about the product?
Not having a demo to guide me throughout the app
What problems is the product solving and how is that benefiting you?
A/B testing
UX Designer
What do you like best about the product?
You can choose your audiences and its fully remote
What do you dislike about the product?
You have to enter your work email, why I can just try it for a a while with my personal email before I tell my company about it!
What problems is the product solving and how is that benefiting you?
Real user testing any time and any where, with insight feedback from users who really honest and not just some random uninterested people about the product
To check if the application is user friendly and accessable.
What do you like best about the product?
With the help of user testing, you will know what are things needs to be updated or if the app satisfies the users needs ang owners expectstions.
What do you dislike about the product?
Time consuming, you have to check and understand how does the application work and what are the product they are going to launch and for this you have to go thoughroughly with it.
What problems is the product solving and how is that benefiting you?
The quality and user satisfactory of the application/product to be launch. With user testing, it will help you understand more the ways possible for your app or product to be more attractive and sailable to the market or users which are normally the public.
Recommendations to others considering the product:
They should do usertesting to make the product/applications perfect and updated before it will be launch. This will help prevent the issues and problem that may encounter in the future. Besides this will give a huge benefit/positive impact on the applications with regards to the users in general.
Intuitive and easy to pick up
What do you like best about the product?
UserTesting eases communication between clients and users
What do you dislike about the product?
It gets slightly overwhelming sometimes.
What problems is the product solving and how is that benefiting you?
Some clients disregard the users. The benefits of allowing userTesting is aparent when the clients find out things they have not yet realized about their own product
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