UserTesting Human Insight Platform
USERTESTINGReviews from AWS customer
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Useful way to generate insights
What do you like best about the product?
The thing I liked the most was that each test allowed me to earn money, the amount depends on the kind of test.
What do you dislike about the product?
Sometimes, it seems to you that you are a good fit for the criteria for a particular opportunity but still might not get it.
What problems is the product solving and how is that benefiting you?
Companies can find outsiders to review their product for them, providing insights that are usually different from the existing user pool that they might have.
Good Platform to run unmoderated test with user.
What do you like best about the product?
It`s a great tool to run unmoderated tests. This platform allows taking metrics, and task times. The user videos have good quality. The testing setup is easy to do and very fast, if you know about user testing.
What do you dislike about the product?
There are two things that I dislike.
The first one it's a very expensive platform for Latinamericans companies.
The other is the platform doesn't have Spanish speakers users.
The first one it's a very expensive platform for Latinamericans companies.
The other is the platform doesn't have Spanish speakers users.
What problems is the product solving and how is that benefiting you?
The main problem is the recruitment of the users. Another problem that solves me is the gathering of the information for the tests. The reports are very easy to understand and share with the stakeholders.
Intutive and simple
What do you like best about the product?
Platform has good set of users whose insights are much valuable while performing research
What do you dislike about the product?
Inability to perform A/B testing of prototypes - It sometimes doesnt provide quantitative insights required for Product managers directly in required format
What problems is the product solving and how is that benefiting you?
Generate insights from end users by testing various prototypes
UserTesting is an amazing platform with amazing customer support.
What do you like best about the product?
I've been using the platform for almost two years now and it's been an amazing tool and resource to have. The platform is intuitive, always improving, and best of all finds users relevant to our customer base very quickly.
What do you dislike about the product?
There is little I dislike about the platform but the cost is definitely a premium. Overall I feel we are getting our money's worth.
What problems is the product solving and how is that benefiting you?
UserTesting allows us to work directly with our users to validate UX and design concepts, test features, and understand our customers at a much deeper level.
Great way to earn extra cash!
What do you like best about the product?
I love that this is an easy income earned from home! Each test taken allows you to earn no less than $10. Sometimes you can make up to $60 depending upon whether the test involves a video chat with applicable personnel.
What do you dislike about the product?
Opportunities are only offered if you qualify based on their criteria and what you do for a living. Each user is directed to complete assessments to see if they qualify for a test. I feel as though individuals in IT or other high-demand areas have greater access to tests.
What problems is the product solving and how is that benefiting you?
User testing allows other companies to see how efficient and effective their websites are. We review how user-friendly each site is and give input as to what could be done better.
Earn Rewards with your feedback
What do you like best about the product?
The best thing I like about Usertesting is that we just have to open its website on our computer and whenever any test comes it just makes a sound to let us know that we can take a test which is great. Also it pays the amount in our Paypal account in 7 days which makes it the best platform.
What do you dislike about the product?
- Many times we can not open our computer for the whole day just to wait for any test/ study to arrive, usertesting should also send emails to use whenever any test or study arrive which will save our time because then we don't have to checkthe dashboard of usertesting every few minutes.
What problems is the product solving and how is that benefiting you?
Whenever we give a test/ study in usertesting we are eligible for a monetary reward which is later on credited to our bank account with help of PayPal. With Usertesing we help business to make their product or service better for their consumer.
Great insights, delivering great value at great speed
What do you like best about the product?
So you want insights and you want them fast, UserTesting can do that. If you want unmoderated and moderated options, UserTesting can do that too. If you want something that you can use alongside your existing tooling, guess what, UserTesting can do that.
It's a one-stop shop in the best possible way. Is it cheap, not particularly; but you get what you pay for, and in this case you get quality.
It's a one-stop shop in the best possible way. Is it cheap, not particularly; but you get what you pay for, and in this case you get quality.
What do you dislike about the product?
No matter how hard you try, occasionally you'll get a bad egg come through. Is that UserTesting's fault? No, but it's still frustrating! I suppose I could be that guy and say that I would like a dark mode, maybe there is one and I just haven't seen it?
What problems is the product solving and how is that benefiting you?
I've used UserTesting in three of the four companies I've worked with, and I've been using the tool since before the pandemic. During the lockdowns it came into it's own with the ability to connect to people anywhere and at any time. This has proved valuable even when we are able now to get out to places that were previously blocked off from us.
Extremely easy to use - a great source of feedback
What do you like best about the product?
The admin takes care of organizing and recruiting participants for tests - canceled sessions are taken care of and rescheduled which makes my life easier. Also, I love the customizability of tests and the different type of tests I can run with ease through the platform.
What do you dislike about the product?
Cancellation emails sometimes come late and it's frustrating when participants are no shows, but there's nothing that can really be done in that case.
What problems is the product solving and how is that benefiting you?
Easily connects us to users and makes it so easy to get feedback from a specific audience. Everything is very intuitive, it's easy to filter users, and I'm able to get responses straight from the horse's mouth.
Easy way to earn pocket money with your basic english knowledge
What do you like best about the product?
I have been a contributor in usertesting since 2 years. Initially I believed it was just like all other fraud websites. But gradually I got several website and mobile application tests from usertesting. Now I am able to earn a decent amount of pocket money by just giving decent reviews or opinions for websites or mobile applications.
What do you dislike about the product?
As compared to previous usertesting platform I wasn't able to receive tests based on my demographic details. All test which I am receiving now is outside of my interests and therefore I am unable to qualify in order to proceed further.
What problems is the product solving and how is that benefiting you?
A part from earning I can improve my skills in UI UX part by reviewing websites and mobile applications from various niche. I am a beginner in UI and UX designing, so it is quite a common thing to make mistakes when it is a beginning. This platform is a great opportunity for such beginners as there is no such limitation in talking about the prototype.
Eases the burden of user recruitment and gives formative feedback
What do you like best about the product?
As a team of one the responsibilities of recruitment, panel management, and incentive distribution would normally consume a fair chunk of my day. With the UserTesting platform managing those processes I can move on to other things. I find great value in having a single source to target demographics and the overall depth of contributers to select from. The UI is friendly, and the metrics/outputs are aligned with what I believe the majority of researchers are looking for.
What do you dislike about the product?
I can appreciate the attempts to offer card sorting and tree testing templates, though the detail of feedback and visual information is not as robust as outsourcing to Optimal Workshop. With iterative improvements these templates/UI"s could definitely level up to meet or exceed the competition.
What problems is the product solving and how is that benefiting you?
Anything from preference testing products and features to content comprehension to usability studies. Most recently we've been focused on information architecture to help improve content organization behind login. It's been crucial to have real-time or almost real-time feedback to inform design decisions. Having the voice of the customer/user tends to make those decisions easier with greater buy-in across departments and key stakeholders.
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