UJET
UJETReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,122 reviews
from
External reviews are not included in the AWS star rating for the product.
My UJET review as a daily user for work
What do you like best about the product?
I like about UJET is we can use this to contact people from all over the world
What do you dislike about the product?
The bugs that we are experiencing. Sometimes my Auxes are different from the administrators causing me to be logged out by them.
What problems is the product solving and how is that benefiting you?
Is that I can reach out to multiple persons at the same time. We are using this to contact customers that has an important schedule or Information
Seamless and easy to use interface.
What do you like best about the product?
The system is easy to use and friendly and the stats chart help keep track of the performance for the day to main target.
What do you dislike about the product?
Some other features that would be great are still disabled like the CSAT stat, would be amazing to have other than that theres nothing to dislikeon it, maybe a theme personalisation touch would make it alot more apealing to the eye as a design.
What problems is the product solving and how is that benefiting you?
Penny Payment updates allow ease of having updates made for customer payments which is great.
UJET is a very user friendly experience
What do you like best about the product?
very easy to manage, easy reporting and great visuals on the dashboard for a broad spectrum of information.
What do you dislike about the product?
I dont have any major complaints, I would preffer if it showed all calls holding in a seperate "blocks" versus the big blue box that populates in the far right hand side of the dashboard only showing the longest holding call.
What problems is the product solving and how is that benefiting you?
being able to see how long an agent is in a specific status is very helpful, also being able to live monitor calls and take over when needed is very useful.
the best UJET!
What do you like best about the product?
Ujet is so accurate, fast and reliable. It helps us a lot.
What do you dislike about the product?
none, everything is good! no wonder Ujet is great.
What problems is the product solving and how is that benefiting you?
Taking calls and doing outbound calls.
UJET Remains a Great Tool
What do you like best about the product?
What I like the best about UJET still remain great. I was really amaze and impress on how this tool very ease to use and easy to navigate. It's user-interface easy to understand even though the beginner whose using it is able to perform the job effectively.
What do you dislike about the product?
What is least helpful about UJET is that sometime when I loggedin UJET inside it's integrated Kustomer application, it took sometime for me to be able to login. However, this also fixed when I'm using stand alone UJET. It's still really great!
What problems is the product solving and how is that benefiting you?
This would be the same as previously, the color of the whole UJET will be different in every changed the auxes like break, lunch and etc. However, UJET updated in a simple and easy color to white. This is great for viewing since the only color will change is only in the button itself and not in the whole UJET interface. Additionally, the call button and outbound was update to start call which is really awesome for us to understand as quickly as possible when doing outbound call.
Fantastic
What do you like best about the product?
Easy to navigate and use. Its easy to change auxes and love the color coding
What do you dislike about the product?
None so far. All I can say is I have a fantastic experience with UJET
What problems is the product solving and how is that benefiting you?
It was use for our auxes and the benefits that Im getting is that I dont have a hard time to use it. Easy to navigate
Amazing Software that can easily contact
What do you like best about the product?
Amazing Software that can easily contact the people who are working on this job and also it's very easy to used it.
What do you dislike about the product?
Regarding for the transfer call. It's not worth it regarding for the add contact because you need to used the transfer call just to make it sure that you know the process of the software of the UJET.
What problems is the product solving and how is that benefiting you?
Nothing
Looks promising
What do you like best about the product?
Is not too complicated to use and not too expensive as well as well we have incremented our productivity with the many features available.
What do you dislike about the product?
I don't have any downside as of the moment we need to give it more time.
What problems is the product solving and how is that benefiting you?
It's solving the problem of helping workforce department to see what the agents are doing during their shift as well helping us to talk with our customers while they are looking for a resolution to their problem.
MORDERN AND EFFEECTIVE
What do you like best about the product?
Ujet its a great, mordern and effective platform. I can get all my KPI's and reports in a easy and effective way. The customer support is extremly fast and is always following up in every request. We frequently use all their features and tools.
What do you dislike about the product?
I dont have any complains with their product
What problems is the product solving and how is that benefiting you?
I have had small issues with ujet and their support team has resolved them im a timely manner.
Ujet is the way 100%
What do you like best about the product?
that it doesnt shut down after a few minutes of being left alone.
What do you dislike about the product?
i love everything about Ujet.
Ujet is the thing that does the things to be done.
Ujet is the thing that does the things to be done.
What problems is the product solving and how is that benefiting you?
No problems at all.
showing 111 - 120