UJET
UJETReviews from AWS customer
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Fantastic
What do you like best about the product?
Easy to navigate and use. Its easy to change auxes and love the color coding
What do you dislike about the product?
None so far. All I can say is I have a fantastic experience with UJET
What problems is the product solving and how is that benefiting you?
It was use for our auxes and the benefits that Im getting is that I dont have a hard time to use it. Easy to navigate
Amazing Software that can easily contact
What do you like best about the product?
Amazing Software that can easily contact the people who are working on this job and also it's very easy to used it.
What do you dislike about the product?
Regarding for the transfer call. It's not worth it regarding for the add contact because you need to used the transfer call just to make it sure that you know the process of the software of the UJET.
What problems is the product solving and how is that benefiting you?
Nothing
Looks promising
What do you like best about the product?
Is not too complicated to use and not too expensive as well as well we have incremented our productivity with the many features available.
What do you dislike about the product?
I don't have any downside as of the moment we need to give it more time.
What problems is the product solving and how is that benefiting you?
It's solving the problem of helping workforce department to see what the agents are doing during their shift as well helping us to talk with our customers while they are looking for a resolution to their problem.
MORDERN AND EFFEECTIVE
What do you like best about the product?
Ujet its a great, mordern and effective platform. I can get all my KPI's and reports in a easy and effective way. The customer support is extremly fast and is always following up in every request. We frequently use all their features and tools.
What do you dislike about the product?
I dont have any complains with their product
What problems is the product solving and how is that benefiting you?
I have had small issues with ujet and their support team has resolved them im a timely manner.
Ujet is the way 100%
What do you like best about the product?
that it doesnt shut down after a few minutes of being left alone.
What do you dislike about the product?
i love everything about Ujet.
Ujet is the thing that does the things to be done.
Ujet is the thing that does the things to be done.
What problems is the product solving and how is that benefiting you?
No problems at all.
Great tool
What do you like best about the product?
What I like the most is the ease of getting around
What do you dislike about the product?
What I do not like about Ujet is that it's slow sometimes.
What problems is the product solving and how is that benefiting you?
Ujet helps with getting in touch with clients.
Does the job...and does it well !
What do you like best about the product?
I like that it integrates natively with the platform we use, which makes it a breeze running it accross our whole Customer Support operation. It's a daily workhorse, reliable and effective in managing interactions with clients.
Real time reporting and monitoring is also a must-have on our side...and it's there, always.
Real time reporting and monitoring is also a must-have on our side...and it's there, always.
What do you dislike about the product?
Not really much to say on this I'm afraid, my experience is mostly positive, being easy to implement and use.
What problems is the product solving and how is that benefiting you?
It handles a massive amount of daily interactions without us having to worry about how to manage them, it is just there reliably and along the way providing data for voice and chat channels real time.
Good tools for business
What do you like best about the product?
Easy and friendly to use specifically for first time users
What do you dislike about the product?
Sometimes, message don't send. When trying to enter a text, It disappers and you will need to reopen another window as substitute
What problems is the product solving and how is that benefiting you?
Smooth Communication
Excellent connection
What do you like best about the product?
I really like the statuses, I like that it can connect with Kustomer, I like its ease.
What do you dislike about the product?
the little box is not expandable so I have to get very close to the screen
What problems is the product solving and how is that benefiting you?
it doesn't let me expand the conversation and it doesn't let me open the images, instead it downloads them and because of the company, it doesn't let me view the downloaded files
Ujet: A first hand user's point of view
What do you like best about the product?
I like the new feature where in we can easily choose the geo for transfer call. For me it's better that way
What do you dislike about the product?
None that I can think of. I am liking my overall experience with Ujet.
What problems is the product solving and how is that benefiting you?
Communications. It is very easy to have a conference call for upto three parties on the line. Call transfers made eay as well. Also, when trying to make a phone call you will be ask fisrt if the new call is assosciated with the existing ticket or not.
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