UJET
UJETReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,113 reviews
from
External reviews are not included in the AWS star rating for the product.
Multiple Options and Clear Stats Make UJET Stand Out
What do you like best about the product?
What I like about UJET is that they have a multiple option, and you can see your stats.
What do you dislike about the product?
None. Everything is good and working properly.
What problems is the product solving and how is that benefiting you?
Since the UJET have a multiple options, IF I need to go to bathroom, or I need to do an urgent matter I can tag BIO break and if we have a meeting I can tag meeting so it's very helpful so that I can, I identify the aux that I need.
Efficient and Easy to Navigate—A Pleasure to Use
What do you like best about the product?
Efficiency to use and easy to navigate, i also like how it was designed.
What do you dislike about the product?
None, all the feautures of ujet is efficient. However sometimes there is an issue occured like it is automatically set as unavailable.
What problems is the product solving and how is that benefiting you?
It resolved how the call flows since it is easy to use.
Unified Communication Channels Make Support Effortless
What do you like best about the product?
Ujet’s ability to communicate channels like voice and chat into one platform, making customer support smoother and more efficient.
What do you dislike about the product?
There have been some glitches or slowdowns, especially during peak hours or when handling a high volume of calls.
What problems is the product solving and how is that benefiting you?
I was able to use it during call and chats.
UJET Makes Logging In Easy, But Occasional Delays Are Frustrating
What do you like best about the product?
i find ujet very helpful especially when it comes to logging in
What do you dislike about the product?
what i dislike about ujet is that sometimes it has a delay
What problems is the product solving and how is that benefiting you?
When i need to transfer calls to other department its easy for me to transfer
UJET: Best tool in work
What do you like best about the product?
The best thing I like about UJET is its compatibility to synchronize with other tools. It helps me to coordinate my ideas towards my work together managing my task chronologically. I like it also as its so easy to use and it has an interface that is easy to navigate that makes our work efficient.
What do you dislike about the product?
One thing I dislike about UJET is sometimes its having delay whenever there are a lot of tabs I need to open. It has a pop-app tool that I need to open but sometimes it just keeps loading that results into a pause of task.
The engineering team should fix this issue and I can assure that this tool will reach its potential.
The engineering team should fix this issue and I can assure that this tool will reach its potential.
What problems is the product solving and how is that benefiting you?
UJET has seriously helped me get way more organized at work. It puts everything I need in one place, so I’m not all over the place and can focus better. What’s really cool is the real-time analytics it has — it’s not just basic reports. It actually looks at my stats and gives me clear tips on how to improve stuff, like cutting down on wasted time or using better phrases when I talk to customers. At the same time, it shows me what I’m doing well, like solving problems on the first try, so I can keep getting better at those things.
Basically, it turns my work into this ongoing cycle where I’m always learning and improving, which helps me get better and faster every day.
Basically, it turns my work into this ongoing cycle where I’m always learning and improving, which helps me get better and faster every day.
UJET is my love.
What do you like best about the product?
UJET has made my work much easier, and I would recommend it to my colleagues and friends who work at other companies. I used UJET a lot to me.
What do you dislike about the product?
I really appreciate all the features that UJET offers.
What problems is the product solving and how is that benefiting you?
UJET has resolved all the problems I was facing, and I no longer deal with delays since this tool is significantly faster and more efficient.
Ujet is cool
What do you like best about the product?
Ujet is enjoyable to use and helps make my work easier. And when using the Ujet it is easy to use like friendly user
What do you dislike about the product?
Nothing Ujet is perfect it makes my work more effective and efficeint
What problems is the product solving and how is that benefiting you?
UJET have the option to full up the information of the caller and the processed that you made with the R
The platform is reliable and easy to use, and the support team is helpful.
What do you like best about the product?
What I like best about UJET is its intuitive interface and seamless integration with other tools, which makes managing customer interactions smooth and efficient. The real-time support features also help me resolve issues quickly.
What do you dislike about the product?
What I dislike about UJET is that sometimes the system can be a bit slow during peak hours, which affects response times. Additionally, a few features could be more customizable to better fit specific workflows.
What problems is the product solving and how is that benefiting you?
UJET is solving communication and customer support challenges by providing a streamlined, easy-to-use platform that integrates multiple channels in one place.
The pros and cons of UJET
What do you like best about the product?
This tool is a perfect combination of simplicity and intelligence. The user-friendly interface made it instantly easy to navigate, with zero learning curve. It’s clean, uncluttered, and efficient.
More importantly, the sheer depth of knowledge available is outstanding—it’s packed with valuable insights without ever feeling complicated. A truly brilliant balance of easy operation and powerful capability. Highly recommended!
More importantly, the sheer depth of knowledge available is outstanding—it’s packed with valuable insights without ever feeling complicated. A truly brilliant balance of easy operation and powerful capability. Highly recommended!
What do you dislike about the product?
While the interface is intuitive and brilliantly simple (a huge win for user-friendliness!), and the knowledge/data it offers is incredibly rich, the experience is significantly hampered by noticeable delays and unresponsiveness.
I frequently experience a lag after every click, which slows down workflow and becomes frustrating over time. If the speed and responsiveness could be optimized, this tool would easily be a 5-star product. The potential is definitely there!
I frequently experience a lag after every click, which slows down workflow and becomes frustrating over time. If the speed and responsiveness could be optimized, this tool would easily be a 5-star product. The potential is definitely there!
What problems is the product solving and how is that benefiting you?
This tool assists me in managing how I handle calls. When I need to transfer a call to another line of business, its features make the process straightforward and efficient.
Best soft phone for Customer Service
What do you like best about the product?
In today's fast-paced environment, having reliable and highly functional communication tools is non-negotiable. The UJET excels in meeting this demand, offering a remarkably smooth and efficient experience that sets a new standard for business telephony.
What do you dislike about the product?
Performance is a key strength of UJET. The application is smooth and fast, loading quickly and transitioning between functions without lag or delay—a significant productivity boost for agents handling high volumes of contacts.
What problems is the product solving and how is that benefiting you?
Assisting a customer.
showing 11 - 20