UJET
UJETReviews from AWS customer
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Great Experience
What do you like best about the product?
The finest aspect of Ujet, in my opinion, is that I can communicate effectively with every customer, which enables me to offer excellent customer satisfaction. This equipment is also simple to use and hustle-free.
What do you dislike about the product?
I haven't noticed any issues with these tools yet. Actually, the only time I have problems with these tools is when our connection is bad.
What problems is the product solving and how is that benefiting you?
Our organization has KPIs that we must achieve, and one of them is customer satisfaction. The caller's ratings are how we know if we have satisfied them. After our closing remarks, the caller may sometimes choose to end the call on their end, in which case the survey may take some time to reflect. However, when I choose to end the call using Ujet, the survey or ratings will reflect in real-time if the customer takes the survey right away, allowing us to determine whether we were able to provide them with excellent customer satisfaction.
UJET is a user friendly
What do you like best about the product?
UJET is a user friendly by having all the necessary buttons that the user needs specially for transferring and receiving calls. UJET also indicates all the information that is related to the call.
What do you dislike about the product?
In my opinion there are some room for improvements especially when changing auxes, after clicking the desired aux there should be a confirmation button to avoid and prevent tagging the wrong auxes.
What problems is the product solving and how is that benefiting you?
UJET is helping us by making taking calls easier by making all the interface easy to understand unlike other application that it takes time before you can set it up. UJET definitely makes our life easier.
Ujet is an app that can definitely be use by everyone.
What do you like best about the product?
Ujet makes it easier for us to contact each party that we need to contact for us to be able to support our account. This tool is very user friendly and makes our work easier on a daily basis! WAY TO GO UJET!
What do you dislike about the product?
There is nothing to dislike in UJET. If this tool will be upgraded, it will become the most effective and efficient tool that we can use to support our business needs.
What problems is the product solving and how is that benefiting you?
UJET makes it easier for us to contact the party we needed to reach to resolve the calls that we are receiving on a timely manner. We never experience any issues with UJET that will compromise the needs of our work.
customer service tool
What do you like best about the product?
My favorite aspects of UJET are how easy-to-use and practical it is, as well as how thoughtfully thought out the features are. It definitely brightens up sometimes dark days, and I enjoy the colors that each auxe is represented with. You may maintain tabs on your statistics, build relationships, and partake in social activity with this all-in-one tool.
Excellent call quality and uptime have allowed me to depend on being able to speak with customers without technical difficulties interfering with the call. The web portal makes it simple and convenient to manage the features and account settings.
UJET is a straightforward mobile application that can be helpful and simple to use. It has a good user interface with few buttons, which might occasionally make it more difficult for users to engage with the system. Both as a call receiver and a manager, I've utilized this tool. It offers a number of insights that may be used to keep track of call information and monitor everything that is happening.
Excellent call quality and uptime have allowed me to depend on being able to speak with customers without technical difficulties interfering with the call. The web portal makes it simple and convenient to manage the features and account settings.
UJET is a straightforward mobile application that can be helpful and simple to use. It has a good user interface with few buttons, which might occasionally make it more difficult for users to engage with the system. Both as a call receiver and a manager, I've utilized this tool. It offers a number of insights that may be used to keep track of call information and monitor everything that is happening.
What do you dislike about the product?
There isn't a single aspect of UJET that I dislike. The software tends to stop up occasionally, forcing me to refresh my screen. However, a number of other variables outside UJET may also be to blame for this.
What problems is the product solving and how is that benefiting you?
Very happy with the level of programming done for the software, as some options on competing platforms might be buggy. However, UJET displays a significant number of resources that are both well-organized and user-friendly, making it possible to track any kind of metric for any kind of business. The possibilities are virtually limitless.
Satisfied User
What do you like best about the product?
-Informative
- Reliable
-Resourceful
-Easy access
-Accurate time
-Newbie Friendly
-Exelent Service
-No lagging issues
-Fast log-in and log out
-No maintanance issue
- Reliable
-Resourceful
-Easy access
-Accurate time
-Newbie Friendly
-Exelent Service
-No lagging issues
-Fast log-in and log out
-No maintanance issue
What do you dislike about the product?
There's nothing to dislike about UJET because the server itself is reliable and trusted. I don't have issues with the server because it is okay to use and it is fast.
What problems is the product solving and how is that benefiting you?
Mostly about solving issues of the customers and hosts also on tagging for break or lunch then when it comes for tagging for meeting or training or switching auxes.
Ujet tool is like a friendlu user because it was easy to use.
What do you like best about the product?
Ujet is easy to use and easy to follow the steps for taking calls and transferring
What do you dislike about the product?
for me there is none Ujet had a good user interface
What problems is the product solving and how is that benefiting you?
It's easy to use when you are doing some outbound call or taking inbound call
My Experience using UJET
What do you like best about the product?
Ujet is very easy to use and very reliable. The new update on U-jet seems to be aliitle confusing at first since some of the features ws changes but it is still easy to use.
What do you dislike about the product?
None. Ujet is good for me so far not experiencing any issues. After the update , doing outbound call was a little bit confusing. Same goes with viewing the stats. Adding the timer on being on avail was definitely good since you can monitor your productivity.
What problems is the product solving and how is that benefiting you?
It helps me have the proper taggings on my job. It also helps me be on the right tagging .
Friendly user
What do you like best about the product?
For me, I love to use UJET all the time because the system is friendly to users and easy to navigate, unlike other systems. While I'm using UJET, you can easily check if you're overbreak.
What do you dislike about the product?
For me, I have no problem when I'm using UJET.
What problems is the product solving and how is that benefiting you?
For me, the benefits of UJET are that you can easily choose what tags you want, and you can also check your time if you're already on a break or meal.
Nice tool to use
What do you like best about the product?
Everyday we've been using UJET as out tool to receive a call out bound or inbound, what i like on this tool is very responsive and when i used it there's no problem.
What do you dislike about the product?
I donn't have any dislike about this tool is very easy to use and very responsive
What problems is the product solving and how is that benefiting you?
I am a customer service representative and we used this tool on our daily basis we can use it to go out bound and in bound calls.
UJET is the Best
What do you like best about the product?
What I liked about Ujet is that it's very easy to access and change auxes. Also UJET is very helpful tool that we are using to check SLA, queues, email and phone availability.
What do you dislike about the product?
For me None. UJET is very helpful to us. Thank you for making this tool a friendy easy tool.
What problems is the product solving and how is that benefiting you?
There's a lot like for example doing an inbound call it is easy to access and as I mentioned this tool is a friendly user tool. It benefits me because by making my work easy and smooth
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