UJET
UJETReviews from AWS customer
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Great Tool!
What do you like best about the product?
I love how easy it is to utilize Ujet. The concept is definitely a great One! The interface is very user-friendly and it has an appealing feel to the system.
What do you dislike about the product?
II do not like when it sometimes gets laggy or buggy. Other than that, it's a great tool for any business.
What problems is the product solving and how is that benefiting you?
I think it helps save time and your entire interface is all there and ready for use.
Awesome software
What do you like best about the product?
It literally becomes your best friend because it accommodates for you the things that you would otherwise have to spend a lot of time in, making everything easier.
What do you dislike about the product?
It may feel laggy at times, but overall, the positives will outweigh the negatives in this case because it is such a great tool. I feel like improvements could be made to software but all around is good.
What problems is the product solving and how is that benefiting you?
A lot such as getting in touch with my customers. The benefits are endless such as managing the correct status on my calls , and offers a lot of options for its users.
It has been an accurate fast & easy to understand platform
What do you like best about the product?
It is easy to understand and practical platform to work remotely.
What do you dislike about the product?
It's been very few issue errors on the app; personally, as a user with a reliable internet network, I don't seem to have any errors being online or available.
What problems is the product solving and how is that benefiting you?
On my end there is no error issues to be solved.
Ujet is very efficient
What do you like best about the product?
I like that Ujet provides it's easy to use app to manage my status ,it is an amazing tool for customer service, it is very stable, and the quality of the calls is remarkable.
What do you dislike about the product?
I do not like when Ujet freezes or changes my status without knowing, sometimes I have to completely restart my computer. When I log in the first time, it takes time to load.
What problems is the product solving and how is that benefiting you?
It is very user-friendly, it makes it easier and faster to communicate with our clients, which makes the job easy. It has many benefits as fas as tracking calls.
Ujet is really easy to use
What do you like best about the product?
That is really intuitive and the options are easy to understand. Also, the amount of work that it saves you is phenomenal since it requires a lot of work to do it manually.
What do you dislike about the product?
Sometimes is kinda laggy. It will not let me answer calls, it does it rarely but still will be an inconvenience to have it like this more than not. But like i said is not regularly.
What problems is the product solving and how is that benefiting you?
problems such as taking calls in a rapid manner, also being able to get different aux options, and I'm absolutely more productive. The business performance has increased in at least 20%.
Easy to Learn and Easy to Use
What do you like best about the product?
It is effortless to learn and use for my work. I appreciate that its UI is not complicated. The best thing about it is it can integrate into our system for ease of use.
What do you dislike about the product?
Ujet is great and there isn't really anything that can be picked on. I have used a lot of tools in the past and it is by far the best that I could ask for. Really great product.
What problems is the product solving and how is that benefiting you?
It allows me to seamlessly assist our customers without the need to constantly watch the tool we use for calling. It makes us more productive in how it aligns with our other tools.
Efficient and Easy
What do you like best about the product?
Ujet has been a great asset to our company as long as I've been here and longer! Ujet is simple and straightforward. We know we can rely on ujet to be the bridge between our company and our customers. Whenever something goes wrong, ujet is there to back us up and find a solution quickly and efficiently. Calls come in clearly and ujet statuses help us break down our metrics perfectly.
What do you dislike about the product?
As with any program, technical issues can be the worse when you rely on programs working together simultaneously. Our biggest struggle has been maintaining constant quality, but I don't find that this is an immense dislike but just the name of the game when relying on technology.
What problems is the product solving and how is that benefiting you?
Ujet is fantastic at responding to our company needs when needs arise. When something is wrong with ujet, their service provided is incredible. They are fast and communicative to ensure that our business is working efficiently.
customer care agent
What do you like best about the product?
How easy it is to work with, how it works perfectly for calls and setting what status you are on. The sound is perfectly loud and it helps us communicate well and listen to customers. This has been so helpful for me. I really like that my company has auto answer it makes it a better experience for our customers and overall a better experience.
What do you dislike about the product?
There is not a single thing that I dislike about Ujet, it works so well for me, and it seems to work super well for the rest of my team as well; we appreciate it, sometimes what I dislike is that when we did not have auto answer the ring would nt work so we didn't know when we were getting a call.
What problems is the product solving and how is that benefiting you?
It solving the problem of helping my boss see what I am doing during my shift and it helps solve customer solutions by being able to speak directly on the phone with them. It solving us the workers to be able to talk to our customers and have more of a life connection to know what is going on and how to help them get to the point where they are happy.
UJET is great!
What do you like best about the product?
It is clear and easy to help customers. It is also user friendly.
What do you dislike about the product?
There are some small glitches, like it sometimes goes fully quiet. The call is there, but the customer is not. I would also like to be able to switch to the main phone line from my personal direct line with ease. I also can't see the general phone queue if I have my own phone line.
What problems is the product solving and how is that benefiting you?
It is our go-to phone software.
Ujet
What do you like best about the product?
What I like best is that u jet is easy to navigate
What do you dislike about the product?
i dislike that the wrap up time is only 1 minute
What problems is the product solving and how is that benefiting you?
U jet is helping us contact customers.
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