UJET
UJETReviews from AWS customer
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It is a very useful tool to keep in touch with people and use it for job purposes.
What do you like best about the product?
The tool itself to talk with people is very useful and reliable.
What do you dislike about the product?
Sometimes chats get disconected when you are talking to someone.
What problems is the product solving and how is that benefiting you?
Problems with customers from my job about customer service.
Recommendations to others considering the product:
Erase cookies and cache every day to avoid issues.
Very good experience, no disconnections ever
What do you like best about the product?
I like that the call sounds very clear..
What do you dislike about the product?
I don't really know, maybe the interface
What problems is the product solving and how is that benefiting you?
Making calls is easier now all over the world. Making communication much easier between all users.
Also, it makes it cheaper, I believe, since one is not using a mobile phone to perform the call.
Also, it makes it cheaper, I believe, since one is not using a mobile phone to perform the call.
ujet review
What do you like best about the product?
Color coded aux that also show time with big font for timer
What do you dislike about the product?
sometime ujet hangs up that only shows connecting
What problems is the product solving and how is that benefiting you?
It really gives me a sense of time on what should be may aux on ujet
Recommendations to others considering the product:
Great tool for logins
Ujet calls are fast and uninterrupted
What do you like best about the product?
It is easy to use, and the calls go out fast
What do you dislike about the product?
Sometimes the calls drop and I have to call back customers
What problems is the product solving and how is that benefiting you?
We can call customers
UJET as it's finest
What do you like best about the product?
It's easier to use instead of the tools that I usually used before.
What do you dislike about the product?
There are cases of latency issue. Sometimes about the internet connection.
What problems is the product solving and how is that benefiting you?
The good on this it is user friendly and you can see a lot of tagging option is just one window.
Recommendations to others considering the product:
UJET is a use friendly
I'm happy with your services.
What do you like best about the product?
Its a great tool that the company has for us to do our work.
What do you dislike about the product?
Right now I'm having the issue that when I login the first time I have issues with the sound, I cannot hear properly the caller.
What problems is the product solving and how is that benefiting you?
It's a great tool for us to work due to we communicate with another callers.
Recommendations to others considering the product:
Its an amazing service for the people who works in a call center due to is easier to contact with our customers.
Ujet feedback
What do you like best about the product?
I used Ujet in my work. It is a really good tool that you could use to communicate with your customers via chat or call. It is a really friendly tool that you can use on your daily basis. What I also like is that you do not need a extended training in order for you to understand the tool. I do not have any complaints about Ujet at this moment.
What do you dislike about the product?
In some cases, it has downtime moments where you need to refresh the whole system to be able to log in again. Also, it will be really great if the chat option would tell us how long we have been in certain aux as in my case the only way to see it is when I open the Ujet calls which I don't really like. It makes me feel that at some point I will receive a call and won't be able to answer correctly. Besides that, I do not have any other complaints. As I mentioned before It is a really easy/friendly tool.
What problems is the product solving and how is that benefiting you?
Many customers problems within their accounts, Benefits, I think it is an easy tool to use either for chat or calls.
Recommendations to others considering the product:
If you think customer service is an important part of your business, Ujet will facilitate your agents' role as it's very easy to use with little to no training at all. If they are used to a different contact-center software they will be amazed about how easy it is to use it.
If you are looking for a reliable software that helps you to create useful reports that integrate beautifully with spreadsheet software you will love it.
If you are looking for a reliable software that helps you to create useful reports that integrate beautifully with spreadsheet software you will love it.
Intuitive and user friendly.
What do you like best about the product?
It is a great tool, you can get to work right away since it is easy to use, it makes your induction to a new job much easier since you don´t have to spent ages learning how to use it.
What do you dislike about the product?
It has some bugs from time to time and changes the status from Available to Unavailable.
What problems is the product solving and how is that benefiting you?
It lets me get my attention to my work and not worry about handling difficult features in Ujet.
Recommendations to others considering the product:
Just read the features and functions, it is very intuitive and easy to use and it will make your job easier and less stressfull.
UJET IS SWAG
What do you like best about the product?
Everything. It's all wonderful! Awesome!
What do you dislike about the product?
Slow loading process. Sometimes it loads slow.
What problems is the product solving and how is that benefiting you?
It impacted my work hours in a good way.
Recommendations to others considering the product:
Try it. It's awesome. Easy to navigate and to understand. Very useful. Can't be compared to others. Good job! Thanks.
It's simple: I love UJET
What do you like best about the product?
I use UJET to support customers over the phone. I like it because of its attractive and simple
yet very functional design. Unlike other call tools of traditional colors, UJET is fun! It offers colorful backgrounds that
go according to the current work status selected. I also find very useful the countdown displayed on your screen
every time you are about to be on call. That's genius!
yet very functional design. Unlike other call tools of traditional colors, UJET is fun! It offers colorful backgrounds that
go according to the current work status selected. I also find very useful the countdown displayed on your screen
every time you are about to be on call. That's genius!
What do you dislike about the product?
I am sorry I cannot complain about this tool. Although, I remember I heard some colleagues saying that sometimes it occurred that when placing the customer on hold, the customer would still hear them. I did not happen to me personally, so I can't complain.
What problems is the product solving and how is that benefiting you?
One of the benefits I have when using UJET is that I can see the minutes spent on meal, wrap up, or breaks, and that definitely helps me to manage my time efficiently.
Recommendations to others considering the product:
To have queue statistics and perhaps to have an option to display history of incoming phone numbers, and as well as outbound. Perhaps to increase the size of the avatar logo.
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