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Reviews from AWS customer

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External reviews

10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Eric B.

8 years of process growth with Monday.com!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Monday since it was called 'DaPulse'. We still refer to work items as pulses within our processes. We started out as a little website company and Monday has helped us scale to being an international fintech and marketing agency. We could not have come this far without our proven processes that have been built around Monday workflows.
What do you dislike about the product?
Sometimes our larger boards can get a little slow. However, that is understandable given the amount of data that is being handled.
What problems is the product solving and how is that benefiting you?
Monday keeps up with every task within the creative side of the company.


    Sam R.

Easy, powerful and versatile

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, totally customizable. We use it for both internal and external projects management.
Our clients love it and we avoid so much unecessary emails and information dispertion.
Support is hyper reactive and always find an answer to our requests.
What do you dislike about the product?
The time-tracking could be optimized. That’s the only feature we are still using out of Monday - but it has a dedicated plugin that make the link transparent.
What problems is the product solving and how is that benefiting you?
Everything is made through Monday items. Client create items, we assign ressources, discuss details and keep them informed of the process stages.


    Jill P.

Monday.com has been a crucial tool for our company

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com has allowed us to be proactive in our communication, follow up with precise information in a timely manner, and has allowed us to communicate effectively internally. It is easy to customize, and user friendly.
What do you dislike about the product?
Sometimes you dont get notifications if you dont manually enable those. Its fixable, but you may miss some automations if its not properly set up.
What problems is the product solving and how is that benefiting you?
Project tracking, customer follow ups, project timeline, product success, internal communication, updates


    Samantha L.

Best tool for project management

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
As someone who designs websites for a living, I live and breathe the prep phase of a project. It’s where clarity meets creativity—and where the real magic starts. So many things to juggle—photos, graphics, sitemaps, files, wireframes, meeting notes. One minute you’re designing, the next you’re deep in email chaos or searching a Google Sheet for that one task. Monday.com keeps projects and tasks in line and keeps me sane!
What do you dislike about the product?
The initial set-up can be tedious, but once you have your system in place, creating it can be fun. I wouldn't say that's a dislike with it, though, more the prep phase of getting everything in place, which is on you to begin with.
What problems is the product solving and how is that benefiting you?
It keeps things streamlined and in one place and not in email which can be overwhelming and things get lost.


    Human Resources

Monday.com has been INCREDIBLE! From usability to the support, I love it!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I love the simplicity of the platform and how active and engaged & helpful the support team is!
What do you dislike about the product?
I dislike that when you export data from monday.com from a saved view, it doesnt always save the current view in 1 complete table and saves it in groups .
What problems is the product solving and how is that benefiting you?
Team alignment across gloabl teams. This helps with effective and instant communication of requirements.


    Information Technology and Services

Monday really helped me organize task and review them efficiently!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday Boards in Work Management helped me organize and assign tasks with my quality assurance team. I was able to communicate with my coworkers efficiently in other global time zones around the world!
What do you dislike about the product?
I would like to see more integration with other customer support tools
What problems is the product solving and how is that benefiting you?
I can use it to work on projects with coworkers globally


    Salome C.

Great tool

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Helpful to communicate with others, great for tracking tasks and implementation of projects
What do you dislike about the product?
limitations on some areas, such as locations and certain columns
What problems is the product solving and how is that benefiting you?
Keep track of the various stages


    Leisure, Travel & Tourism

Great tool when working with multiple people

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com keeps all our communication with agencies in one place, so we’re not constantly digging through old emails. It’s super helpful for tracking project progress, and we don’t have to worry about losing important info when our emails auto-delete every two years.
What do you dislike about the product?
The mobile app could be more user-friendly—it’s not as smooth or intuitive as the desktop version.
What problems is the product solving and how is that benefiting you?
Monday.com helps keep all project-related communication in one place.


    Emma B.

Game changer

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I handle a lot of different client projects as well as managing a team - having Monday has helped keep everything on track, the automation means things are updated regularly and I can check at a glance what my week will look like with gantt charts. The platform has been a game changer for me and the team
What do you dislike about the product?
No downsides - I like the layout and colour coordination helps my brain process what needs to be done.
What problems is the product solving and how is that benefiting you?
I have so many projects going at one time that it can feel overwhelming - having the ability to prioritise tasks and automate my lists has been a game changer.


    Information Technology and Services

Forms is a game changer

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful feature in Monday is the forms. Being able to create a form to enable collaboration amongst my teams. I can then take this incoming data and quickly use it to assess that data and make business decisions quickly.
What do you dislike about the product?
There is a steep learning curve in learning how best to create and share boards. Automations, particularly the email automation have to be continually checked to make sure they work.
What problems is the product solving and how is that benefiting you?
Monday helps me create easy workflows for my projects and enables collaboration amongst teams.