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Reviews from AWS customer

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External reviews

10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Regena C.

Great Organizational Tool for our Organization

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is a great tool for keeping our tasks organized and on time. With the ability to create automations, team members are reminded of next steps, so that our projects are done on time and nothing falls through the gaps.
What do you dislike about the product?
It would be nice if there was the option to drill down one more time in a subject. Currently, you're only able to create one sub-section for item on a board. Would be nice to break those down into a third sub-section.
What problems is the product solving and how is that benefiting you?
We have a lot of little moving pieces. Monday helps us to make sure that we're seeing each project through to completion and that important details are not being omitted or forgotten.


    Hospital & Health Care

Monday.com is very useful in keeping things organized.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how much versatility monday.com has. It gives users a lot of freedom to customize their platform and workflow to find what works best for them. The customer support is always there to answer questions and make it as easy as possible. I use it daily, it is always open on my desktop.
What do you dislike about the product?
Some of the downsides with monday is that there are not many options when it comes to tables in a document. That is the biggest thing I struggle with.
What problems is the product solving and how is that benefiting you?
Monday is taking everything and putting it in one place. It is easy to cross-reference a lot of information at once which improves my workflow.


    Non-Profit Organization Management

User Friendly Project Management Tool

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is extremely intuitive and easy to use.
What do you dislike about the product?
I think there is a lot of potential to make Monday even more flexible and customizable.
What problems is the product solving and how is that benefiting you?
Project management and visualizing and informing timelines and dependencies for stakeholders.


    paul H.

BEYOND Impressed!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I LOVE that I am easily able to incorporate notes by tagging the link from within the comment section as this saves me sooooooo much time!
What do you dislike about the product?
This i will definitely have to think about lol
What problems is the product solving and how is that benefiting you?
Keeping track of where things left off with my clients


    Information Technology and Services

Our new employee who gets things on track :)

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
We can classify tasks according to our groupings and needs, assign them to relevant individuals or groups, and track them. Additionally, we can add the status, notes, progress, and extra details of a task, such as photos, etc. We can also access all photos and documents separately. We can see the work results of all teams or employees as a report. It would definitely be remiss not to mention the contribution of filtering to our work. Just like a coordinator staff, it speeds up our work and keeps us informed of every situation with mobile or desktop notifications. It is very easy and effective to use. You can start using it directly without any training.
What do you dislike about the product?
The pricing of the per-user licensing model can be made a bit more flexible. By offering extra discounts to old/loyal customers, customer loyalty can be ensured.
What problems is the product solving and how is that benefiting you?
It seriously provides benefits in managing team management and work distribution. Therefore, Monday has become like an employee of our business.


    Gaby T.

SIMPLY THE BEST

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
It is an awesome tool for me to communicate with different teams and keep track and progresses.
It helps me in my daily life. Makes it possible for me not to remember everything and kill my brain but just organize tasks and ideas.
What do you dislike about the product?
Hard to say... Nothing. I really love everything and the way it looks
What problems is the product solving and how is that benefiting you?
COMMUNICATION
We would always get frustatred at each other but now this time is over


    Consulting

Very user-friendly project management workspace

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Being able to share different type of info with a team, defining different structures for different projects without having to switch tools or interfaces
What do you dislike about the product?
not much to be honest, the workspace has evolved a lot throughout the years
What problems is the product solving and how is that benefiting you?
Visibility throughout different teams


    Pam G.

The best tool for managing my and my teams workloads

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I find the platform very easy to use. It's features, automation etc are intuitive and make implementation quick and simple. We use Monday tool every day as a way to track all of our personal workloads as well as the teams accomplishments in different areas.
What do you dislike about the product?
I would love it if I could integrate ChatGPT to be able to pull updates from multiple pulses and create a summary.
What problems is the product solving and how is that benefiting you?
Team workload
Tracking of task completion
Tracking and keeping other stakeholders updated on various sites we are working on
Central base for all tasks and projects across various departments


    Joyce S.

Brilliant Solution

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
One of the best features of this platform is its searchability. Items created years ago can quickly and easily be found across all boards. When compared to using spreadsheets, the automations take communication to the next level. It's a very intuitive program, and is easy to implement in any department. Boards can be downloaded to Excel, which saves a lot of time. We use it every day in our department and frankly, it would be a huge loss if it ever went away. If there's ever an issue, customer support is quick and responsive. I highly recommend Monday Work Management.
What do you dislike about the product?
There are a few limitations, which Monday works to improve by taking customer suggestions. Many of them are implemented! The biggest one for me is a true "undo" feature. There are some actions which can be undone, others cannot.
What problems is the product solving and how is that benefiting you?
Monday is solving commuication between departments in regards to program management.


    Nasau M.

From Chaos to Clarity

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, what I love most about using monday Work Management is how it turns chaos into clarity.
Visual boards that actually make sense. I’m a big fan of seeing everything laid out in Kanban, timeline or calendar view—depending on my mood. It’s way easier to spot bottlenecks or overdue tasks at a glance, instead of scrolling through endless lists. I use it everyday at work. We came over from another platform and the rollout was smooth right from the start. Sure, there’s a bit of a learning curve at first, but once you grasp the two core features, the rest just falls into place. We’ve only had to contact technical support once, and their response was virtually immediate. Another great plus is how easy it is to integrate monday.com with other platforms (Google Suite, Miro, Slack, etc.).
What do you dislike about the product?
Steep learning curve for newbies. It’s powerful, but all those views, automations, and column types can feel overwhelming when you’re just getting started and feature overload, sometimes I catch myself digging through menus wondering, “Wait—where was that thing again?” :-)
What problems is the product solving and how is that benefiting you?
Lack of visibility into project status -- Real-time clarity.
Before, I’d spend half my week hunting down updates via email or ad-hoc chats. Now I can see every task’s status at a glance, so I know exactly where things stand without chasing people.

Misaligned priorities across teams -- Unified roadmap.
It’s easy for different departments to pull in different directions. By centralizing all initiatives on shared boards, everyone knows what’s top priority and why—so we stop duplicating work or working at cross-purposes.

Endless status meetings -- Fewer check-ins, more doing.
Since all progress and blockers are logged directly in monday, we’ve cut our weekly touch-base time in half. That means more time actually getting things done instead of talking about getting them done.

Accountability gaps -- Clear ownership.
Assigning tasks with due dates and automatic reminders means nothing slips through the cracks. I no longer have to wonder who’s responsible for each step—monday keeps everyone honest.

Fragmented tool stack -- Seamless integrations.
Having Google Drive, Slack, Miro and more hooked in means I’m not toggling between apps constantly. Files, discussions and whiteboards live right where the work happens, which saves me dozens of context-switches every week.