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Reviews from AWS customer

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10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    laura a.

Amazing platform to handle project managemnt and agile delivery management of products

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
We used to have a mess of excel sheets and emails but now everything's in one place.

I personally appreciate how easy it is to track progress on projects, be able to see what everyone from my team is working on, and collaborate with comments in real-time.
It's definitely imporved a lot our team's productivity and made communication easier.

Also, the dashboards make it simple to report on key metrics and are easy to understand visually.
What do you dislike about the product?
It can get a bit expensive, especially when we add more users and more features.

Before forming our team, we had to consider which plan was right for us and even then, some of the add-on features we wanted, pushed our budget a bit.

Also, the flexibility can sometimes be overwhelming. It took our team a while to really get it set up and even now, I occasionally stumble across new features I didn't know existed.
What problems is the product solving and how is that benefiting you?
I used to be anxious to start my week, knowing I would have to work through a mountain of emails and excels just to figure out the next steps. It was a boit overwhelming and made it hard to prioritize the tasks with the team.

Now, I have a clear, organized view of all the tasks, deadlines, and projects my teams needs to work on. I feel much more in control of my workload and can easily track the teams progress.

The ability to collaborate with my team directly within the platform has made communication so much smoother. We're all on the same page, which reduces misunderstandings and speeds up projects.


    Nicole S.

Ease in daily life

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
Monday is a tool that greatly facilitates daily activities. I can optimize processes related to my work tasks, track the orders that have been made, and the delivery deadlines. With Monday, it is possible to keep tasks organized in a practical and didactic way.
What do you dislike about the product?
The only bad point is when the loading becomes slow or when it takes a long time to export files.
What problems is the product solving and how is that benefiting you?
Facilitate the organization of tasks and end the problems related to overdue tasks


    Computer Software

Integrations that do not work and terrible customer support

  • December 10, 2024
  • Review provided by G2

What do you like best about the product?
Great user interface - so easy to create boards and organize your work.
What do you dislike about the product?
I wanted to share my experience regarding the customer support process I've encountered recently. I initiated a chat for assistance and started the conversation with a bot. After providing a screen recording to illustrate the issue, I was directed to a real person for further help. Unfortunately, my inquiry was transferred to yet another representative, leading to a rather confusing round-robin situation.

While I appreciate the efforts made to resolve my issue, the challenge remains unresolved, which has been quite frustrating.
What problems is the product solving and how is that benefiting you?
We put all our projects in one place that is monday.com and it helps us track review our projects.


    Telecommunications

Simple & Efficient and quick task management

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
A project manager can easily get lost in the small, compounding tasks related to a project. Monday Work Management has helped me navigate, organize and prioritize those tasks and projects with ease. Our team uses this tool daily to not only track our own progress, but that of our teammates and our projects in general.
What do you dislike about the product?
As with anything new, there is a learning curve. Some things are easy to figure out, some other need a bit of reading or viewing of Help videos.
What problems is the product solving and how is that benefiting you?
I'd be lost with project progress and task tracking without Monday. It assist with prioritization, deadlines, and a quick visual overview of progress.
The ease of adding subtasks and assigning team members to each task helps a ton.
Simple note formatting is a huge assist as well, along with the ability to add files to those notes.


    Law Practice

Versatile app

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
monday is fully customizable so I can easily create boards according to what would work best for me and my team. I love the automations feature as well, which simplifies a lot of work for us
What do you dislike about the product?
I wish I can use the Formula column in automations
What problems is the product solving and how is that benefiting you?
Workflow tracking and visibility to entire team


    Hospital & Health Care

Love the organization Monday.com brings to my work space

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
I find Monday.com most helpful in the the organization it brings to the multiple reporting and analytics I work with on a daily basis. The customization makes it easy to navigate all the different groups or projects I'm working on at a time. I find it very user friendly when I train new staff. The automations offer added efficiency by saving my time on the multiple groups I have. I have been using it for over a year and it seems to work well for my workflows.
What do you dislike about the product?
The least helpful and downsides I have found are when there is no conductivity such as wifi. I have has some trouble shooting issues when people use forms and they turn them in it can take a few hours to 24 hours for us to see the item that was turned in. Also Monday.com doesn't function well on the app on our phones, it's delayed and it may be to amount of information that is attempting to process at one time.
What problems is the product solving and how is that benefiting you?
Tracking tasks and deadlines in an timelyl manner, centralized communication on all timed task. Organizing all items in one place making them feasibly available at all times.


    Erin V.

Monday.com provides great collaboration for remote teams.

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
I think some of the most helpful things about Monday.com is way you can set up automations to make things easy to transfer from board to board. Our entire team has been on the platform for over three years now and have helped other teams in our organization adopt the platform. Understanding how projects are linked together and allowing the progress to be tracked in multiple locations has been a game changer for us. It allows others on our team to easily request analytics and I am in the platform everyday.
What do you dislike about the product?
Sometimes the notifications that come to my inbox they are not as descriptive as they need to be and I need to go into the platform to decipher what I need to do.
What problems is the product solving and how is that benefiting you?
Monday is helping us see a sky view of how all of our projects affect and interact with each other.


    Construction

Monday.com: Great Platform for Growing Teams

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
Monday.com is great because you can start small and affordable and scale up as needed. The platform itself is easy to set up, intuitive to use, and aesthetically pleasing. Solid customer support, resources, and the wide array of features and templates all help my team focus on goals and KPIs. Monday.com has become essential to the daily function of my team.
What do you dislike about the product?
The inability to have a "single source of truth" in which some but not all information can be viewed or accessed is the biggest impediment an efficient workflow. The issue for my team is the limitations with mirror columns, or columns that show updated information in real time from other boards. It would save my team a lot of duplicate work if we could share only some information from a source board without granting access to the source board that contains sensitive information.

Other than that, the limitations on creating calculations in dashboards. For example, I cannot show an overall conversion rate based on the sum or count of two columns in a dashboard.

For these reasons we still rely on spreadsheets and other reporting solutions more than I expected when implementing this platform.
What problems is the product solving and how is that benefiting you?
Monday.com helped us streamline HR processes across many affiliates including recruiting, onboarding, and surveying. The automations have been instrumental in cutting down on time consuming and repetitive tasks, allowing my team to work more efficiently and decreasing errors in self reported data.


    Charisse B.

Great Work Tool for Collaboration; Easy to Use Interface; Highly Customizable

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
Monday.com has been a game-changer for our creative team, making collaboration and feedback effortless. What I like best is how intuitive it is for different teams to share feedback and collaborate on projects in one place. The subtask cards are particularly useful, as they allow team members to leave comments and track progress with ease. I use Monday.com every day to attach my copy documents, which my creative senior accesses to provide feedback. It’s seamlessly linked to our Slack channel, so I’m instantly notified of any messages or tags. For a creative team like ours, the ability to attach high-res PDF files directly to task cards is a lifesaver—no need to download files just to view them. It’s a streamlined, efficient platform that keeps everyone on the same page!
What do you dislike about the product?
The only thing I dislike about Monday is that users can’t bold or italicize text in the comment box. There are times when I need to emphasize certain text in my comments, but I'm unable to do so.
What problems is the product solving and how is that benefiting you?
Monday Work Management has been really helpful for our remote team. It makes managing tasks and tracking project progress super easy, so we’re always on the same page. I can quickly see who’s handling what through sub-task cards, which keeps everyone accountable. The best part is its flexibility—tasks can be updated as the project evolves, so everything stays current. Plus, since we can attach and search documents directly within the platform, finding past files is a breeze. Overall, it’s made our workflow smoother, communication better, and organization simpler.


    Alessandra S.

Utility

  • December 05, 2024
  • Review provided by G2

What do you like best about the product?
Being able to work with transparency following well-structured workflows
What do you dislike about the product?
I think Monday could have more insights about my tasks and be easier to edit tables in a task.
What problems is the product solving and how is that benefiting you?
The agility in creating solutions