What do you like best about the product?

Automations, task management, tracking updates from team members

What do you dislike about the product?

Finding old tasks in the archives can be difficult. I would love to be able to update automations across multiple boards if they are the same.

What problems is the product solving and how is that benefiting you?

Tracking multiple colleagues working on the same project / in the same area

What do you like best about the product?

I absolutely love the layout of monday Work Management; it's one of my favorite aspects. The software is exceptional at categorizing and organizing various types of datasets, keeping everything clean and clear, which makes it very easy to reference and find exactly what I'm looking for. Additionally, using the various boards and columns within those boards is incredibly intuitive, making the workflow seamless and enjoyable. This organization not only facilitates smooth project management but also enhances the overall experience of working with the software. Furthermore, the initial setup was straightforward, even for staff with basic computer skills, making it accessible for both sophisticated and unsophisticated tech users, allowing them to pick it up and start using it easily. This ease of use extends to creating boards and other functionalities, which suits a wide range of team members. monday Work Management also empowers our teams to communicate effectively, ensuring we never miss a deadline and can easily check progress and statuses of client cases. The ability to verify proper billing information submission to our clients adds another layer of efficiency to its project management capabilities.

What do you dislike about the product?

I find it challenging to integrate monday Work Management with our websites. Setting up website integrations, such as using web forms, is tedious and labor-intensive. It requires more effort than expected, and simplifying this process would be beneficial for our team.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to track projects with clients, improve team communication, ensure deadlines aren't missed, and verify billing information. It allows us to reference client progress easily, enhancing our efficiency and organization.

What do you like best about the product?

I really like that automations and how fast is easy to understand.

What do you dislike about the product?

Sometimes a little delay of the process but usually this have been improved a lot.

What problems is the product solving and how is that benefiting you?

Organization and follow of status from each OKR

What do you like best about the product?

The ability to build boards for any process — project tracking, IT requests, Training tracking and Delivery monitoring. Automations also trivialise repetitive work such as out team status updates, reminders and notifications and work well with any third party integrations such as Zapier.

The UI is very accessible and any new implementations (Such as a new board) are only a clicks away from being setup. And as a system that is used daily and frequently across all departments, workflow customisation allow easier communication.

What do you dislike about the product?

I have no negative opinions of Monday.com as a system.

What problems is the product solving and how is that benefiting you?

Monday.com solves issues with tracking any projects that are in need of completion, and with the ability to set custom status - All teams are aware of any updates or needs required.

What do you like best about the product?

Monday.com features an intuitive interface that makes it accessible to both technical and non-technical users. Its visual layout, including boards, timelines, and task management tools, allows users to quickly grasp how to organize and monitor projects. While the basic features are straightforward, more advanced options like automations and custom dashboards may require some additional learning. Fortunately, the user-friendly setup and onboarding process help ease this transition.

Getting started with Monday.com for basic needs such as task tracking and team assignments is simple and efficient, thanks to a variety of templates. The onboarding process is well-organized, offering helpful guides and video tutorials. However, implementing more complex solutions, like coordinating across multiple departments or setting up advanced automations, can demand extra time and resources. In these cases, support from the Monday.com team can be particularly valuable.

Customer support is robust, with options including email, live chat, and a comprehensive knowledge base. The support team is generally responsive, though response times may vary depending on the complexity of the issue. Self-service resources, such as tutorials and community forums, are excellent for resolving common problems. For more urgent or technically advanced questions, however, faster response times would be beneficial.

Monday.com also integrates with a wide array of popular tools, including Slack, Google Workspace, Microsoft Teams, Zoom, and Trello. These integrations are usually seamless and greatly enhance workflow continuity. While most are easy to set up, there can be occasional difficulties with third-party apps or more complex integrations, especially when custom workflows or specific business requirements are involved.

At Character.com, our team uses Monday.com daily for managing tasks, tracking project progress, and collaborating on deliverables. The platform has become a core part of our workflow, helping us maintain transparency and accountability. Its centralized approach to project management and communication is a key reason for its frequent use, though adoption rates can differ between teams depending on task complexity and familiarity with the platform.

What do you dislike about the product?

Certain advanced automations and dashboard configurations can be challenging to master, often requiring a significant learning curve or extra training. Additionally, when boards contain a high volume of items or automations, they may load more slowly.

What problems is the product solving and how is that benefiting you?

Our company has been using Monday.com for several years to manage projects, workflows, and team collaboration. Since adopting the platform, we have noticed significant improvements in several key areas. Monday.com has addressed some of our most pressing challenges and has become an essential tool for driving productivity and accountability throughout our teams.

What do you like best about the product?

I like that Monday Work Management is super easy to use and helps keep projects organized and teams aligned.

What do you dislike about the product?

It can be a bit pricey and sometimes feels overwhelming with too many features.

What problems is the product solving and how is that benefiting you?

It helps organize tasks, track progress, and improve team collaboration, making work more efficient and clear.

What do you like best about the product?

The automations which allows cross form actions and help your daily tasks to be completed more efficient. Implementation was easy enough. If I am not sure about anything, customer support is always happy to help.

What do you dislike about the product?

I don't have anything to add here as not having any problems with this product

What problems is the product solving and how is that benefiting you?

Managing tasks never been easier

What do you like best about the product?

I like that I can be more organized through Monday, to separate each task and to be sure that I complete all the tasks from each projectt.

What do you dislike about the product?

I dislike the number of notifications received

What problems is the product solving and how is that benefiting you?

Monday help me to organise, to exactly know each task to be made and the due date

What do you like best about the product?

It can be as simple or as complicated as you (or your team) want. It's easy to set up (especially thanks to all the pre-existing templates), and it's intuitive to keep tasks updated and add new required details. It connects with the rest of our tech stack and I like having multiple view options. I use it daily for project tracking and my team use it each week to anchor our alignment call.

What do you dislike about the product?

I wish kanban view let me see more tickets in each section. I wish I could link to other board in my workspace rather than only linking items within boards. I wish it would send my manager a weekly summary of item changes/updates because that'd probably save us a meeting.

What problems is the product solving and how is that benefiting you?

Project planning and team communication - it saves us time not repeating ourselves on what the status of something is and having proof of when things like due dates or deliverables were agreed.

What do you like best about the product?

I love that monday Work Management is incredibly user-friendly and visually appealing, which is crucial for me as a visual learner, as it presents everything in a structured and organized manner. The intuitive UI/UX design makes it effortless to input updates and determine the next necessary steps, significantly enhancing work efficiency. I appreciate the progress bars and notifications that provide a comprehensive view of various project facets, along with the feature that allows individual teammates to edit entries, thus promoting transparency and visibility across the team. Additionally, I find value in how easily monday Work Management integrates with other tools like Google and Canva, allowing seamless document linkage for enhanced workflow.

What do you dislike about the product?

I find the initial experience with Monday Work Management to be overwhelming due to the abundance of tabs and project information, especially in a busy workplace. New users could greatly benefit from a tutorial or walkthrough to ease the onboarding process. Additionally, I would appreciate the ability to hide or unhide specific tabs for projects that I'm not involved in, which would help simplify and declutter my view.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to gain a clear view of my team’s projects, easily check updates, and track progress with visual aids that support my learning style while ensuring transparency and collaboration.