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Reviews from AWS customer

6 AWS reviews

External reviews

10,014 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Monday.com for Small Business

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use is one of my favorite things about Monday.com, it is very nice that you can organize and track tasks that employees are working on in 1 place!
What do you dislike about the product?
I really don't have anything that I "dislike" about Monday.com, it has fit our companies needs wonderfully!
What problems is the product solving and how is that benefiting you?
We have staff that work in our office as well as remotely, Monday.com has made it easy for our team to stay on the same page virtually where we are not together on a day to day basis.


    Dima P.

The monday platform helps me organize all of my tasks in a very simple way

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of doing things and the communication with other colleagues
What do you dislike about the product?
The customer survice seems hard to get sometimes and problems take much time to be solved
What problems is the product solving and how is that benefiting you?
The main issue i have is that orgenzing the tasks and understanding what comes before what takes me lots of time so basiclly monday not only orgenizes my tasks perfectly but also saves my a great deal of time.


    Alex V.

Automations are too limited and Customer Service help is a JOKE!

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
It's pretty clean and somewhat easy to understand. Dark and light theme natively is nice. Having the ability to automate, do different workspaces, and see things at a glance is nice. But there are some MAJOR issues overall with it as a true CRM or Project Management tool.
What do you dislike about the product?
EVERYTHING seems to need an app or integration (3rd party) to make real use of Monday.com. Doing this causes a certain number of "actions" to occur. Sometimes such small things quickly eat up thousands of actions and then your account essentially gets frozen. Same thing with automations, barely doing something triggers so many little micro automations that you blow past the 25,000 on Pro doing minimal automating.

What really grinds my gears is that when you do get basically forced to upgrade to Enterprise, there is NO CUSTOMER SUPPORT PHONE NUMBER to be found. People in chat are slow to respond, and then bounce you around cause they can't give a straight answer. If you want someone to actually respond, good luck. I'm told 3-5 business days to be able to upgrade, but when locked out because of actions or automations triggering, you're toast. Not only will it take forever, they keep sending the same garbage emails saying someone will eventually reach out, whether you do CHAT or EMAIL or FORM. It's awful.

Their automations are also super limited. If you want something like an IF/THEN statement before running an automation, it's basically impossible. You can try to do it through a workflow, but then it doesn't even work properly because they only give you certain automation choices depending on which way you try to automate things. The number of apps you need to do BASIC things is mindblowing. If you want a "timeline" to work properly with start/end dates, you need an app. Then you have to pay for more apps separately. Everything seems super poorly thought out, which is a shame, because Salesforce is much cleaner and all built in, but just costlier. I guess you get what you pay for, but even on Enterprise, you're not saving much money vs competitors. Even costs more than some better options.

It's okay at some things like visuals, but they're not easy to build into widgets for some strange reason. There's nothing intuitive when trying to build processes out. I would personally NOT recommend this to anyone who wants to successfully run their business from a Sales and Project Management perspective.
What problems is the product solving and how is that benefiting you?
Only real thing they're solving is the high level, at a glance status view of things. But it doesn't work efficiently as a Sales CRM or as a Project Management tool.


    Jacqueline J.

I LOVE MONDAY

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
how orginized it helps me with daily work, the colors are bright and it intergrades with a lot of differeny systems
What do you dislike about the product?
system sometimes is slow and glitches a lot
What problems is the product solving and how is that benefiting you?
it helps orgazine our onboarding new employees, it just makes everything so clear and helpful when you are dealing with 600+ employees


    Law Practice

Useful

  • February 25, 2024
  • Review provided by G2

What do you like best about the product?
Monday.com has simplified project management. The interface is easy to learn, and the customization options are fantastic. Love how it keeps our team in sync! It has a lot of integrations such as slack, google workspace, and so on. I use it every day and I am very happy with it. Also, I want to mention how good the customer support is whenever it is necessary.
What do you dislike about the product?
While Monday.com has been incredibly beneficial for our team, one aspect that could be improved is the pricing structure, since it can get quite expensive for large groups and offices. Also, the memory usage is a bit large and loading times are a little lengthy.
What problems is the product solving and how is that benefiting you?
Monday solves one of the biggest problems for international offices - long-distance working. It makes it very easy to collaborate on projects while employees are located around the world.


    Management Consulting

my experience with monday

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
How easy and agile is to use the tools and service
What do you dislike about the product?
There's nothing I dislike like, a really enjoy the daily experience with monday
What problems is the product solving and how is that benefiting you?
Monday helps me kepping on schedule during every task, is the best way to manage my work


    Amruta P.

ease of working and time management.

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
It is simple to use and is very convinient deligate and track assignments
What do you dislike about the product?
There is a need to fix bugs and needs smooth interface
What problems is the product solving and how is that benefiting you?
its saves time and efforts by providing ease tracking the assigments.


    Cris B.

Monday.com brief experience

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
I like that it is colorful, visually appealing and also have a lot of learning materials
What do you dislike about the product?
I dislike that it has lesser automation unlike other project management tool. also price is expensive
What problems is the product solving and how is that benefiting you?
It helped us solve all our daily activity / job orders we get from different stakeholders within our company.


    Jigar M.

Monday.com review

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Its interface is user-friendly and the platform is easy to learn for new users. Offers seamless pipeline management. It has interesting notification feature which triggers the next person in line to start with their work once your task is finished.
What do you dislike about the product?
Not particulary a dislike but the amount of customization it offers is little overwhelming. Guides provided are helpful but you'll need time to have a good grasp on it. The mobile app can be improved a little bit.
What problems is the product solving and how is that benefiting you?
Has user-friendly interface which makes onboarding training for this tool a bit easier process. Advanced reporting feature and custom dashboard building helps in providing better pipeline visibility. Offers seamless integration across multiple platforms.


    Non-Profit Organization Management

Monday.com Works Best For Me

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy Integrations
Easy Automation
Easy Allocation of Tasks
Make Project Management Easy
What do you dislike about the product?
The plenty Integration makes the software slow
What problems is the product solving and how is that benefiting you?
Task Management
Time Management
Workflow Management