Customization and Visualization that Make a Difference
What do you like best about the product?
Customization, visualization with different flows, team collaboration. Automatic visualization rules. You can work with boards, timeline.
What do you dislike about the product?
Cost and some custom functions require higher plans, intense configurations. Setting up a flow takes time.
What problems is the product solving and how is that benefiting you?
It is helping to organize the work, aligning and moving those lengthy tasks faster. Better collaboration, time-saving on tasks.
Customizable but Challenging Setup
What do you like best about the product?
I find monday Work Management to be really useful as an HR space and for ATS. It makes it easy to gather all the information I need from applicants. I appreciate the different privacy setting features. I also like the custom automations, which allow me to send candidates automated emails and move them from group to group with just a click. Overall, the general amount of customizations available is something I enjoy.
What do you dislike about the product?
Sometimes automations disable and unless you click to check you don't notice. It was quite complicated to set up a HR and ATS system, we almost stopped entirely.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to simplify the application process, effortlessly gather applicant information, and utilize privacy settings. It allows me to automate emails and easily move candidates between groups.
Effortless Task Management with monday.com
What do you like best about the product?
I find monday Work Management makes it easier for me to check which tasks are done and what needs to be done. I'm able to prioritize the things that I need to prioritize, with the help of the statuses. It really helps in organizing tasks that I do every month and makes my work easier. The initial setup was really easy, as you just need to sign in using your email, and that's it. Overall, monday Work Management is really helpful for me, and I don't see anything that needs improvement.
What do you dislike about the product?
So far, I don't see anything I dislike about Monday.com because its really helpful on my end.
What problems is the product solving and how is that benefiting you?
monday Work Management makes my work easier by organizing all the tasks I do monthly.
Effortless Multi-Project Tracking Across Powerful Visualizations
What do you like best about the product?
Work Management lets me easily track multiple projects with complex deliverables and timelines simultaneously across several visualizations.
What do you dislike about the product?
The onboarding was more challenging than expected. I am still not sure if I am maximazing its capabilites.
What problems is the product solving and how is that benefiting you?
Providing more than a simple to-do list, but project management in action down to the task level.
Effortless Task Management and Organization
What do you like best about the product?
I find monday Work Management easy to use, which really helps with organization in property management tasks. It's simple to add tasks and manage them.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use monday Work Management for property management and maintenance requests. It solves organization problems by making it easy to add and manage tasks.
Easy to Learn, Clear Visuals for Tasks and Details
What do you like best about the product?
Easy to learn and visually easy to tasks and their details.
What do you dislike about the product?
It may look overwhelming at first glance but once you take the time to learn the navigation, it is easy to pick up.
What problems is the product solving and how is that benefiting you?
Our team was not able to keep track of ever increasing projects and requests coming in through email. By having a briefing process and managing all aspects of the project through monday.com, it became the only source of truth. Projects were better managed and timelines are better met.
Easy to Work With, Fast Implementation, and Proactive Support
What do you like best about the product?
Monday is easy to work with, with a fast implementation. Easy to integrate with various tools like jira. Support is very proactive, I've been contacted in case I needed help.
What do you dislike about the product?
too basic if you want to tract a complex project and want to organize project management ceremonies.
What problems is the product solving and how is that benefiting you?
list, document and easy follow up of work
Intuitive Interface with Room for UX Improvement
What do you like best about the product?
I like the friendly and easy-to-use user interface of monday Work Management. It's appealing and accessible from any device. A good user interface really helps me navigate workflows and projects faster and easily see the status of different tasks and projects at a glance. This visibility is vital to avoid wasting time and helps me prioritize what needs to be done. The initial setup was also very easy.
What do you dislike about the product?
The UX can always still be refined. Sometimes the interface seems a bit cluttered, which affects my experience by making it harder to locate things and less pleasant to use.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to track tasks, ensuring they’re completed on time. Its user-friendly interface helps navigate workflows and quickly see task statuses, aiding in prioritization to avoid wasting time.
I used the Monday.com API Playground and API to build a sync to Google Sheets
What do you like best about the product?
It's simple to use, but still has the technical backbone to accomplish even extremely unique tasks.
What do you dislike about the product?
Nothing to add—everything works exactly as it should, and the resources are great.
What problems is the product solving and how is that benefiting you?
Our staff makes drop-ships all over the country. This was a way to streamline documentation for billing.
Gained flexible reporting and daily visibility but have needed more intuitive field handling
What is our primary use case?
Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.
The Google tools I'm using include Google Analytics, and I utilize analytics and all the advertisement platforms they have. I do not work with Google Analytics 360.
I mostly use monday.com for reports, as the company's use case is for workflow and for CRM. I'm using it only for reports.
What is most valuable?
The most valuable features of monday.com are mainly its flexibility that I can add any field that I want and it's very light. That's the main thing, and from my perspective, it's also that it's subscription-based per user.
Overall, monday.com has impacted my organization positively, providing an overall view and an end-to-end view of status. I gain more visibility.
What needs improvement?
The user experience of monday.com can be better, but this is true for any platform.
It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's using it, so these are observations I've heard about.
For how long have I used the solution?
Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.
What do I think about the stability of the solution?
Regarding stability and reliability so far, it's good. I have no issues and I've not heard of any issues.
What do I think about the scalability of the solution?
So far, scalability has proved itself to me as good. I hope to expand by increasing the number of users or to include monday.com in our infrastructure. I am confident that monday.com is able to do that.
How are customer service and support?
I have not personally communicated with the technical support of monday.com. I don't know if I needed any help or any cases that needed to be solved, as I'm not the one that's handling it.
Which solution did I use previously and why did I switch?
Before monday.com, I used Excel for these use cases. I chose to switch from Excel to something else because I grew the number of customers, and everything grew, and I just needed something which would be more reliable.
Which other solutions did I evaluate?
We did evaluate other options before monday.com, but I don't remember which one.
What other advice do I have?
For advanced reporting features of monday.com pertaining to my use cases, I'm using only the reports. I don't think I use any advanced reporting features; I only use things that are out-of-the-box there.
We do leverage automation capabilities of monday.com in our use case. I wouldn't know how important and useful these automation capabilities are for me, as I'm not the one that's doing the implementation. I do feel the impact of automation on my workflow; it has become quicker, and I've managed to save some time. It's very useful. The time-to-market is very good.
The detailed dashboards on monday.com are good. I'm using it on a daily basis.
They have not helped me improve productivity across departments like HR, sales, and marketing, as it's not relevant for my use case. We're not using it for that.
I chose monday.com mainly because of the subscription-based model and no commitment, which caught my eye.
I rate this review at 7 out of 10.
