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Reviews from AWS customer

6 AWS reviews

External reviews

10,014 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mac C.

Best tool after over a decade of using this type of tools.

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Having gone through most of the mayor task management apps such as Trello, Asana, ClickUp and even DaPulse back before the evolution, Monday is by far the best combination of organizational features that are easy to use and user friendly. I've been using it every week day for almost 3 years and I keep finding new ways to take advantage of this app.
What do you dislike about the product?
I think the only feautr I would enjoy having is the possibility of having each group in a board be able to have different columns.
What problems is the product solving and how is that benefiting you?
monday.com allows me to make sure that the small tasks and details of every project are taken care off, thus providing the highest quality of service to the people I collaborate with.


    Pedro N.

Intuitive and easy-to-use tool

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
It is an easy-to-understand tool, and you can also customize it according to the needs of your project or company. The wide variety of integrations it has is also a plus.
What do you dislike about the product?
When set up as a CRM, it is not as good as a CRM, the view is not comfortable, it takes time to understand how it works, and you have to look at several sections to understand the flow of prospects.
What problems is the product solving and how is that benefiting you?
So far, I have not had any problems with Monday that need to be reported, everything usually works 100%.


    Mental Health Care

Efficient and organized

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
It helps both process-driven and visually-driven people stay organized. It's great. Very easy to learn and use. Doesn't take much to initiate a project or maintain progress.
What do you dislike about the product?
It's starting to get pricey. I hope our company doesn't get priced out soon.
What problems is the product solving and how is that benefiting you?
It serves as an HR project management tool, healthcare process management tool, digital client files, management of services, and KPI dashboards.


    Sharon A.

Excellent product. We use it daily to organize our workflow.

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
It's flexible and I can customize it to my needs. I also love the automated forms. We use them all the time for our brokers to assign projects to us. In fact we use the software ona daily basis.
What do you dislike about the product?
There's not really anything I dislike about Monday. I do have a suggestion of adding a way to color code boards by their progress - not started, on hold, active, etc.
What problems is the product solving and how is that benefiting you?
Monday helps us track our workflow. There are two of us working in our Marketing Department. To initiate a project, we have our brokers fill out a Monday Form. Once they do, it automatically creates a corresponding board with our tasks and e-mails us to let us know we have a new assignment. Since we are almost always working on multiple projects at a time, and often have to switch back and forth and jump in to help on each other's projects, Monday helps us be the most efficient at keeping up with what we have to do and coordinating our assignments.


    Julian G.

It is a system that allows for very efficient work.

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
I like that I can stay up to date in real time with all the changes and comments of each specific project, and all the information is organized and easy to understand. It's a tool that all work teams should have.
What do you dislike about the product?
It can be difficult to understand at first and has a somewhat slow learning curve.
What problems is the product solving and how is that benefiting you?
At this moment, I don't have a specific one since the system is working well.


    Sandy M.

Using Monday for Prospect Management

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday makes it easy to manage a new Major Giving program. I came into this role a year ago with no Prospect Management database, so I had to think of something quick. I knew that other parts of our organization were already using it so I gave it a try. I was able to build a Prospecting database fairly easy and as we gained traction, making changes was easy as well. Implementation of the tool was easy as well.
Now, I do know that as we grow, we may outgrow Monday, but for now, it is allowing me to manage the pool for our co-director. What I like most is that all emails are captured so that I can see as moves in Cultivation or Solicitation are made with the prospect. It allows me to also keep a column for committed solicitations and the dollars committed to manage where we are at in reaching our goal for the year. Managing the stages of the pipeline are crutial for our success. The notes column allows me to keep updates that are not hidden.
I also find the platform very customizable and easy to use. Since beginning to use Monday.com, we pretty much use the platform on a daily basis for our team.
What do you dislike about the product?
I would like to see simple analytics when using Monday.com. as we make changes to the stages of the pipeline, I would like to be able to capture those change dates and wach year pull analytics for our management.
What problems is the product solving and how is that benefiting you?
Monday makes it easy to manage a new Major Giving program. I needed to find a tool that would allow for instant application. Monday was easy for me to set up and categorize. It allows me to keep a close eye on prospects for potential major giving. I can see when updates were last made, who made them, emails that were sent and replied to, I can manage the best contact information and manage where we are with reaching our goals. Monday has given me a better way to manage my time and a better way to manage the work of our co-director when it comes to cultivating and soliciting asks.


    Marketing and Advertising

Monday everyday!

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday is just really straightforward and intuitive. It takes very little to set up and makes collaboration a breeze.
What do you dislike about the product?
Not much. There is not many downsides other than cost but that info is all upfront so you already know what it costs.
What problems is the product solving and how is that benefiting you?
internal communication among our team, information dispersal, project management and collaboration.


    Richard M.

Operations, resource optimisation, CRM & Facilities management

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
easily customized, clear graphics and intuitive.
Implementation was easy across the whole company and on the rare occasions we needed support it was right there.
We use Monday every minute of every day and have migrated more of our business processes over to it than we thpought possible.
What do you dislike about the product?
Some missing functionality across sub-items but updates made recently have gone some way to address this. The main area still to address would be sub-items not displaying on calendar view when allocated to a different operator.

Integration could be better especially with phone systems. We dont like to rely on a third party app to acheive integration.
What problems is the product solving and how is that benefiting you?
It provides a Multi platform solution across our business which enables us to allocate and manage work across our service engineers, finance, HR and customer Service departments. This dramatically reduces time and paperwork and provides real-time updates including task allocation and status. We are constantly finding new areas where Monday can help our business such as in the creation of check forms, assessments and quality control.


    Julia I.

Good Service for small and mid-sized businesses

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Convenient, easy to understand and customize according to the specific needs of your company
What do you dislike about the product?
Lack of automation, and not many other tools have integration with monday.com, and you need to use Zapier
What problems is the product solving and how is that benefiting you?
we can track our sales pipeline and project management, see the history of the accounts, manage and track team tasks


    Nicol P.

Helps optimize time and project management control

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
You have centralized all project-related information (costs/margin) on a single platform.
What do you dislike about the product?
so far we have no complaints about Monday
What problems is the product solving and how is that benefiting you?
Concentrates all project information on a single, easy-to-manage platform