monday.com work management
monday.comExternal reviews
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Great for Small Business, Hard to Scale
What do you like best about the product?
The customization you can do on your own is unbeatable. There are so many options for different column types that help you keep track of lots of information. If you're a small business that doesn't need too many ultra-technical requirements, Monday.com works great. It's like a souped-up excel with the way it can store files, host communication on individual pulses, and process simple automations.
When you're just starting out, Monday.com is a super powerful and economic tool for a small business. It can transform your operations and get you out of spreadsheets that can limit collaboration, communication, and some more sophisticated features like attaching files to a pulse. I would recommend Monday.com to anyone who needs a simple way to keep track of a fair amount of information with a lot of people relying on the real-time accuracy of that info.
When you're just starting out, Monday.com is a super powerful and economic tool for a small business. It can transform your operations and get you out of spreadsheets that can limit collaboration, communication, and some more sophisticated features like attaching files to a pulse. I would recommend Monday.com to anyone who needs a simple way to keep track of a fair amount of information with a lot of people relying on the real-time accuracy of that info.
What do you dislike about the product?
MMonday.com slows down the bigger it gets. After a few changes in the way we use Monday.com to adapt to our business' growth, it's had a lot of trouble loading information. We aren't storing much more data on there than before, but apparently the additional columns did it in. It has trouble swapping between views on the same board, and I often find it displaying a different view than the one I clicked on. A very strange glitch that I feel like should just not be happening. This happens on all the browsers and both Mac and Windows operating systems that I have tried.
Automations are limited. Automations work well for simple little tasks, but we have had trouble finding automations that meet our needs at this point. After talking to customer service, we have found that the automation we need would be simple, but Monday.com just doesn't have it. They also lack the technical support access to work on these problems efficiently. The chat function is quick to reach a person, but often you need more than just a chat to solve some more complex issues.
The final issue I have found is that if your business is reliant on Monday.com to operate, your business will come to a screeching halt when Monday.com goes down. It's happened a few times in the last year, with one outage being upwards of an hour. That was a pretty big setback for us that took the rest of the day to recover from. We weren't able to provide information to clients who were calling us for updates on their orders, and meetings that required information from Monday.com had to be postponed till later in the week.
Like I said, Monday.com is great for small businesses, but it's hard to scale. At some point, it will start to get glitchy and you'll find yourself needing more than it offers. If your growth reaches that point, it's probably time to look for another solution. However, Monday.com is a great tool that has helped our business grow to what it is today. Give it a fair shake if you're starting out. It's an economical option with lots of power for those small businesses. Just don't expect it to grow as fast as you might need it to in the future and be ready to jump to a more sophisticated system as time goes on.
Automations are limited. Automations work well for simple little tasks, but we have had trouble finding automations that meet our needs at this point. After talking to customer service, we have found that the automation we need would be simple, but Monday.com just doesn't have it. They also lack the technical support access to work on these problems efficiently. The chat function is quick to reach a person, but often you need more than just a chat to solve some more complex issues.
The final issue I have found is that if your business is reliant on Monday.com to operate, your business will come to a screeching halt when Monday.com goes down. It's happened a few times in the last year, with one outage being upwards of an hour. That was a pretty big setback for us that took the rest of the day to recover from. We weren't able to provide information to clients who were calling us for updates on their orders, and meetings that required information from Monday.com had to be postponed till later in the week.
Like I said, Monday.com is great for small businesses, but it's hard to scale. At some point, it will start to get glitchy and you'll find yourself needing more than it offers. If your growth reaches that point, it's probably time to look for another solution. However, Monday.com is a great tool that has helped our business grow to what it is today. Give it a fair shake if you're starting out. It's an economical option with lots of power for those small businesses. Just don't expect it to grow as fast as you might need it to in the future and be ready to jump to a more sophisticated system as time goes on.
What problems is the product solving and how is that benefiting you?
Monday.com provides us with a great solution to track shipments and the projects associated with those shipments. We are able to provide real time updates to the rest of our team and to our clients as well. We track and plan production on there as well, but this is proving to be less efficient as we would like.
MAGNIFICENT TOOL FOR PROJECTS
What do you like best about the product?
That I can concentrate all my projects individually
What do you dislike about the product?
1.- It is limited in terms of functions that I easily perform in Excel.
2.- There is no intuitive change history.
3.- The interface is not very intuitive, at least for the non-metropolitan Mexican market.
4.- Customer service is very lengthy, there is no omnichannel support.
2.- There is no intuitive change history.
3.- The interface is not very intuitive, at least for the non-metropolitan Mexican market.
4.- Customer service is very lengthy, there is no omnichannel support.
What problems is the product solving and how is that benefiting you?
The creation of panels is wonderful, having all the tracking within one platform is marvelous.
Keeps the team organized
What do you like best about the product?
I love how straightforward the platform is and the level of customization we can do for our organization. It keeps us on track and gives other departments visibility as to what we're working on.
What do you dislike about the product?
So far, I haven't really run into any issues with Monday.com.
What problems is the product solving and how is that benefiting you?
As an apparel brand, we have several launches/promos we run throughout the year. From ad creation to ad implementation, social content creation, and so forth, there are a lot of moving pieces. Monday.com allows us to really track the progress of each item and ensures our approval process is seamless.
Benefits of Monday.com
What do you like best about the product?
Very useful time management tool, and keeps one organized.
What do you dislike about the product?
Training videos move too fast, and it is difficult to keep up.
What problems is the product solving and how is that benefiting you?
Keeps scheduling and upcoming tasks and deadlines in clear view.
We had no CRM at our business, and needed a way to track projects and customers.
What do you like best about the product?
Everyone can work on one project. So, if multiple tasks need to happen, we can all be aware of what steps have been taken. And if we need to review a completed project, it's available. And, it does not take up space on our server.
What do you dislike about the product?
The columns can be confusing if you have a lot of them. The scrolling can cause you to lose sight, even though the tasks are color coded.
What problems is the product solving and how is that benefiting you?
Everyone can see the progress of the project. We can communicate specifically on the task, and ask questions without email. Also, the application allows us to see and update tasks from our cell phones, when we are not in the office.
Excellent Project Management Tool
What do you like best about the product?
It's easy to use and highly customizeable.
What do you dislike about the product?
Just a few minor bugs in My Work view that could improve workflow.
What problems is the product solving and how is that benefiting you?
Helping our fully remote team plan, manage and collaborate on projects.
User friendly and organization
What do you like best about the product?
Monday.com is easy to use once you practice making boards and visually (with colors/etc.).
What do you dislike about the product?
I want to learn more about the automation monday.com has to offer.
What problems is the product solving and how is that benefiting you?
Making sure everyone is on the same page.
Excellent base to hold details, tasks, and more!
What do you like best about the product?
Monday.com is extremely intuitive and covers a great deal of project management needs. While it might be slightly difficult to navigate at first, once you get a system up and running for yourself, it is easy to use and replicate. Automation and integrations with Monday are seamless, and their customer support is there to assist if you are struggling with making a particular system, view, etc work for you.
What do you dislike about the product?
It can be difficult to get it off the ground. You get decision fatigue because there are SO many different things you can use with their system. Once you get past that, you will be in great shape!
What problems is the product solving and how is that benefiting you?
Monday.com is a one-stop location for handling all project management needs. I don't feel like I need to use any other programs in order to run our task and project management, apart from integrating other tools into the Monday system. Currently we run the entire company database, from accounting and operations, to client engagement, all in Monday.
We use Monday as a system of record for our business, and starting to use as a system of engagement
What do you like best about the product?
Love the interface, options, and most of all ease of automation. It's also very easily shareable to people inside and outside our organization.
What do you dislike about the product?
Depending on the complexity of your business, each data point can have many many columns. It creates an slightly overwhelming experiance especially for new users that didnt build it.
What problems is the product solving and how is that benefiting you?
Organizing our business, allowing us to track all of our projects and status and share our status, as well as collect info with shareable forms.
Streamlined my Work Life
What do you like best about the product?
Thanks to Monday.com, my efficiency in tracking timelines, due dates, and assigning tasks has significantly improved. The platform has eliminated the need for constant back-and-forth searching in various places, streamlining my workflow and enhancing overall productivity.
What do you dislike about the product?
Support responses are not prompt. More time to discuss issues would be ideal.
What problems is the product solving and how is that benefiting you?
Assigning tasks and reminders of due dates.
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