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Reviews from AWS customer

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10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Monday is more versatile than JIRA for project management

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to create various views for project management, add in lots of context to work items because it supports various types of integrations. Lots of macro abilities to customize automations for our CSM team and engineers. Much better than working in JIRA. Also the Monday mansion is awesome
What do you dislike about the product?
Can be a bit clunky at times and sometimes things disappear as the automations can run so quick they disappear from your filtered view as you forgot to add the right field. Fairly easy to get used to or to make forms for so that end users dont need to run into that problem.
What problems is the product solving and how is that benefiting you?
Ease of use, central place to check on my to dos. We take in tickets from support, csm, and customers in one place and distribute out to our team. Use it for scoping, tracking work and documenting feature releases.


    Julia N.

Intuitive, Flexible, and Essential for Project Management

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the flexibility and intuitiveness of Monday Work Management, which made transitioning from Microsoft and Google tools easier. The ability to use various templates significantly simplifies setup, and attaching different file types along with automated user setup and reminders makes task management simple. It efficiently helps track action items within notes, keeping us on track with project progress and identifying training gaps. Its ease of use has made our team comfortable, and the fact that we've continually renewed our subscription underscores its value.
What do you dislike about the product?
The product could benefit from a more intuitive interface beyond its current capabilities. As an institute of higher education, it would be helpful to have a branch or focus specifically tailored for academic needs rather than corporate ones. This way, the product could cater more effectively to faculty, staff, and students by providing project tools that align better with the education sector.
What problems is the product solving and how is that benefiting you?
I find the product keeps us on track by organizing action items, setting project reminders, and identifying training gaps, improving overall project management and efficiency.


    Executive Office

Great place to see everything going on in one place!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I love that we can have our whole office connected in one place, but also have private or smaller groups in certain Boards. It's such a great way to ensure everyone has information they need to complete projects, and it's nice to be able to see status updates on those projects.
What do you dislike about the product?
I wish the doc section of Monday was structured a bit more like Google Docs or Microsoft Word. It seems a bit overcomplicated and we usually end up just linking our Google Docs to our Monday boards instead of using the Monday Doc system. Also wish it was easier to share Monday docs outside of the platform.
What problems is the product solving and how is that benefiting you?
Having boards with everything on them that are shared with the applicable people is really nice, as opposed to having multiple Google Docs that need to go around. It helps us keep everything organized. The view is great and we love the status bars.


    Marketing and Advertising

Keeps everything and everyone connected

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
We use this almost all day, everyday. The way we can integrate other apps and documents we use on projects to share across the wider teams and stay in line with each other during the each process of each project.
What do you dislike about the product?
It can be really faffy to get automations set up correctly, but once they are, they're a life saver!
What problems is the product solving and how is that benefiting you?
It allows our team to see where everyone is at with each stage of the project and we can all see when the deadlines are, extra documents attached and all get reminders and automations for key dates and documents.


    Jenna B.

Efficient for team collaboration & tracking

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Streamlined workflows, easy team tracking
What do you dislike about the product?
Laggy with large docs, limited filtering
What problems is the product solving and how is that benefiting you?
Monday.com helps me centralize and streamline task management, marketing calendars, and project oversight by giving my team clear visibility, automations, and collaboration tools, all in one place. It reduces back-and-forth communication, keeps everyone aligned on deadlines, and improves accountability across our portfolio.


    Bailey C.

So easy to manage my tasks

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I have hundreds of tasks assigned to me for the type of work that I do. Monday allows me to manage my tasks on a month to month basis with ease. It's a perfect program if you like being able to organize your tasks in your own way, that also allows people like management to still understand what is going on.
What do you dislike about the product?
There are a few glitches that have happened with Monday, but with any program or software it's bound to happen. And the Monday team is great at resolving the issues quickly.
What problems is the product solving and how is that benefiting you?
I work on a very collaborative team and sometimes we found it difficult to stay in perfect communicaition with one another about the projects we were working on. Monday allows us to assign each relevant person to a certain task so we can all stay on top of it and track progress. It benefits me greatly, as a lot of the time my work is dependant on what other people do, or vice versa. So I am now able to start my work the minute I see someone else has completed there portion.


    Kamora M.

It's such a great space to keep track of projects and building processes.

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I love that there is always something new to learn and how you can combine boards with other colleagues to build processes.
What do you dislike about the product?
Nothing really that I dislike but definitely wish there were more upgrades. For example:
- Automations: It would be useful to have an automation that notifies someone on that board, if something has been archived, deleted or moved from one group to another. Rather than having to manually check, it would be useful.
What problems is the product solving and how is that benefiting you?
It's allowing everyone across the company to share there gathered information when it comes to client information.


    Architecture & Planning

Lots of Useful Features for the our Company

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can do just about anything in Monday.com as long as you know how its features work. A lot of our boards have automations. It helps us be more efficient with our workflows, especially with internal and external communications. We encourage some of our clients to utilise Monday.com so they can see all of the information and project timelines on the board. We tend not to email the team members as things could get lost and confusing. So we made it a system so that everything is communicated and recorded in monday.com. We use Monday everyday. All of our tasks are documented in Monday.
What do you dislike about the product?
At times, we use our boards like it's a regular spreadsheet for clients. It would be great and a lot easier if there were printing options or exporting options to PDF similar to Excel.
What problems is the product solving and how is that benefiting you?
It's a lot to do with communication with team members. There is no emailing between employees. It is implemented to record any correspondence in Monday.com. Being able to upload and store files in Monday is also very helpful. I once deleted a document by accident, and thankfully it was uploaded in Monday so I was able to retrieve it.


    Andreas H.

Big and great project management system

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to colaborate and create workflows so that coworkers easy can setup and share their work with the team.
What do you dislike about the product?
Big system and you can do many many things and its fairly expensive.
What problems is the product solving and how is that benefiting you?
Co-creation and co-working


    Marketing and Advertising

Great tool to organize notes and items!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I love having my own space to make separate docs so I can keep all of my notes for each client separate. It's so helpful to keep organized!
It's also very collaborative!
What do you dislike about the product?
The only downside is some of the customizability but that's not a big deal!
What problems is the product solving and how is that benefiting you?
Organizing many clients/checking their status/etc