Project Management Scaffolding
What do you like best about the product?
I can build as I learn and deepen my learning through trial and error.
What do you dislike about the product?
It's "a lot" at first. Determining how to keep boards from being visible by the entire organization was not intuitive.
What problems is the product solving and how is that benefiting you?
We have been using google sheets to track projects. The intuitive setup and templates, with the ability to connect between boards on Monday.com, is helpful.
Easy and user-friendly
What do you like best about the product?
I like that it is straightforward to use and navigate. It doesn't require any complex process to get what I want. I have been using Monday for my previous personal account, and I love using it.
What do you dislike about the product?
It would be that there is no social media tracker in it for organic data. I wish they could have made one 😁
What problems is the product solving and how is that benefiting you?
Helping me stay organized and on track with my to-do list. It helps me become more productive.
Friendly Software
What do you like best about the product?
Very efficient and easy to manage the daily task.
What do you dislike about the product?
Nothing specifically. I do not have a much of complaint.
What problems is the product solving and how is that benefiting you?
Easy to handle task deadlines and track their progress.
Great platform for great team
What do you like best about the product?
The flexibility of the integration and automation within the system. It is friendly to not so techy staff and easy to navigate for new users even without guidance. It is pretty straight forward.
What do you dislike about the product?
I don't see anything that i dont like within the platform. But I would suggest to add more integration options for texting and email campaign so this will be more perfect for sales people.
What problems is the product solving and how is that benefiting you?
Streamlining the process for salespeople and scheduling a follow-up message to your existing leads. You can have everything within the system so you dont have to go over other apps like Gmail and texting platforms because it is already integrated there.
Monday.com review
What do you like best about the product?
- Can manage multiple projects at once.
- I like how easy it is to use and to organise.
- How everyone is up to date at the same time
- Very easy to customise and change.
What do you dislike about the product?
- It is quite expensive for the basic plan.
What problems is the product solving and how is that benefiting you?
Can easily see and organise upcoming events
Project Management
What do you like best about the product?
It is easily accessible, It helps in organizing each project and maintaining the process properly. It's less time-consuming compared to other tools used for project management.
What do you dislike about the product?
There are no dislikes about using monday.com. I never felt any downsides to using monday.com. I would recommend more tutorials for beginners to work around the dashboard.
What problems is the product solving and how is that benefiting you?
It helps more in organizing projects and it reduces time utilization. It helps in connecting with the team easily. Also helps in finding the right document or links to be used by the team mebers
Excellent tool to keep track of the projects
What do you like best about the product?
User friendly
Visually appealing
Customizable
What do you dislike about the product?
There were a few times Monday.com was suddenly down.
What problems is the product solving and how is that benefiting you?
Monday.com helps me in keep track of my project status and also keep my team informed about the whole thing through updates.
Flexible, easy to use, adds transparency to project tracking
What is our primary use case?
I am an implementation consultant, so I help clients create workflows, automations and integrations in the monday.com suite of products.
I also use monday.com in my own business to track clients (CRM) and client projects (work management).
For clients, I have worked with the following verticals: real estate, non-profit, veterinary practice build-outs, insurance, lab management, and many more.
How has it helped my organization?
monday.com assists me in marketing to new clients, tracking current client projects, billing, action items, etc.
What is most valuable?
monday.com has so many features and the company continues to improve the product suite continually. I love the ability to create workflows, integrate with other products either through 3rd party apps or using make.com.
One of my favorite features is the Updates section which allows the users to track conversations and/or emails within the monday.com product. No more going back and forth to email and trying to determine the latest thread and exactly where you are on the project.
What needs improvement?
I am impressed with the amount of features that monday.com continues to release on a consistent basis.
For how long have I used the solution?
I have been using the solution for over five years.
What do I think about the stability of the solution?
It's pretty stable, but they're transitioning its code to another platform. So, we are getting some stability issues. We get a notice that automations aren't working. They usually fix such issues within an hour or two. There have been very infrequent issues that have taken longer than a day. They're on top of that part, so I'd still say that it's a stable platform even though they are doing this transition, and we do have some messages that come through saying that something is down. It's more stable compared to others I've worked on.
What do I think about the scalability of the solution?
It's very easy to add new users. It has the ability where when you add a new user to your account and you're over your allotted number of users, they just go ahead and bill you for that. You don't have to do anything. As long as you have a payment form, like most software companies nowadays, they'll just go ahead and bill you for that. It's extremely easy to do that.
How are customer service and support?
monday.com has implemented additional ways to contact support. As they grow, I do not feel their support is as fast as it used to be with responses, but you do get a response. And when the chat feature works correctly, you can get an almost immediate response. I see support as a current area of improvement for monday.com. However, if you work with a consultant, you can get support from them and they have access to support in different ways as well.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I've worked with many of the workflow management tools on the market in the past. I personally switched from Trello to monday.com due to the configurability, automations, integrations, and 3rd party app availability. I find it easier to use and accomplish what I wish for my workflow.
How was the initial setup?
The initial setup is straightforward in my opinion, depending on your workflow, of course.
What about the implementation team?
I suggest using a vendor for your implementation. As an implementor, I help my clients map out their workflow, create the boards, automations, 3rd party apps, and integrations. I've seen many businesses try the setup on their own and then get frustrated and transfer to a different product only to have similar issues. As a software consultant for over 25 years, I've "rescued" a number of implementation that were not setup to the clients needs and therefore failed from the clients perspective.
What's my experience with pricing, setup cost, and licensing?
I feel that the pricing for monday.com is fair for the features that you receive. Even for smaller businesses, I would suggest the pro plan for the features it includes. For medium to larger business, the enterprise plan includes many feature that you may need as your use of monday.com grows.
Monday.com is extremely powerful
What do you like best about the product?
Colloboration, visibility, purposeful and has excellent dashboards/views to support high-level agile project management.
What do you dislike about the product?
No serious points, gets slow sometimes if there are too many pulses or widgets.
What problems is the product solving and how is that benefiting you?
Gives great visibility on exact status of different things that are running from a top view perspective. For the team, it's a great tracker on what each of their plans are and what / when to achieve, etc.
Best tool to manage your goals, projects, and tasks
What do you like best about the product?
I like how it offers you a ton of options for every single use case. Meeting minutes, project timeline management, etc. Workflow automation, templates, and integrations are a great way to prompt action from your team members.
What do you dislike about the product?
The site or app responsiveness is frustrating sometimes. Sometimes, it's too slow. Otherwise, I am completely in love with Monday.com. Would recommend to anyone and everyone struggling to organize their work efficiently.
What problems is the product solving and how is that benefiting you?
Before using Monday.com, my project and workflow management was a complete mess. I had to maintain multiple docs and spreadsheets for every single project. Keeping different teams and team members has been a hassle and use to eat away a lot of my time. With Monday.com, my work life has become a lot easier. I can now organize all my projects from one single place. With workflow automation, I can automatically remind my teams about their tasks, which is awesome.
