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Reviews from AWS customer

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3,760 reviews
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External reviews are not included in the AWS star rating for the product.


    JOEY P.

Easy to use cloud-based accounting solution

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate in the browser.
Reports are easy to download.
User friendly.
What do you dislike about the product?
The downsides of using Sage Intacct can be limited per customer's preferences.
What problems is the product solving and how is that benefiting you?
Able to help with basic nonprofit accounting systems.


    Financial Services

Easy of Use

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Sage is easy to configure and very user friendly
What do you dislike about the product?
unable to restrict the customization option for users on the budget report it's all or nothing
What problems is the product solving and how is that benefiting you?
manual processing


    Consumer Services

Easy to use!

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use and understand how to receive a payment, print an invoice, mark favorite tasks ect
What do you dislike about the product?
Sometimes it is slow to communicate the payment with Dash.
What problems is the product solving and how is that benefiting you?
It helps invoicing go smoothly, allowing for better customer service and billing/payments


    Insurance

Review of Intacct

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
The community is the most helpful aspect of Sage Intacct.
What do you dislike about the product?
The sales pitches and the increase in annual pricing.
What problems is the product solving and how is that benefiting you?
Intercompany Transactions


    SAMAD H.

BEST ACCOUNTING SOFTWARE

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
It's very organized and specific about the reports and FS.
What do you dislike about the product?
Search options could be better and faster.
What problems is the product solving and how is that benefiting you?
Generating the TBs, GLs and reports. Saving time.


    Financial Services

Over promises, Under delivered

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Sage offers excellent UI, and for basic accounting and managing multiple companies' books and records, it's an excellent out-of-the-box experience. If during the sage demo, sage can walk you through EVERY process you currently do, and they actually show you the process instead of telling you it's possible or scheduling a call with a company that can customize sage for you will be happy with their product.
What do you dislike about the product?
Ensure that all necessary tasks are completed before entering into a contract with Sage. It is crucial to have the Sage team address your specific system requirements before committing to their services or consider exploring alternative providers.

Customization in Sage is similar to NetSuite, so be prepared to pay a premium and negotiate a favorable contract upfront if their out-of-the-box solution does not meet your needs. It can be surprising that some Sage representatives may not possess a thorough understanding of their own system and may suggest solutions that are not entirely effective. If you engage their Professional Services team, be aware that it may take a week or two to begin working with them, and the quality of their work may range from unsatisfactory to average, at a $250/hr rate.

Unlike Microsoft, where you can find a variety of skilled developers at different price points that can deliver, locating affordable Sage developers can be challenging. The high hourly rates are not the primary concern, but rather the dissatisfaction of paying for partial completion of a task. Unfortunately, the customer success team at Sage may not be very helpful, as they might lack knowledge about their own platform. Therefore, do not rely solely on their customer success team or Technology services team to deliver.

Hindsight, I would have approached this entirely different or went with an entirely different platform had we known what we know now.
What problems is the product solving and how is that benefiting you?
We manage 300+ companies in a single instance, which is nice. If only it didn't take three years to get us unboarded on the platform, we may have benefited much more than we have.


    Accounting

Private Equity Fund Accounting Manager

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Sage Intact is great because of its versatility. It is a very powerful tool and I wouldn't be able to function in my job without lesser software/programs. I highly recommend it.
What do you dislike about the product?
Not being able to have multiple pages open to view mulitple things at once. Intacct often with reset the page you were on on a different tab when you open a new tab or duplicate it.
What problems is the product solving and how is that benefiting you?
Sage Intact is solving the issue of manual work involving legacy workpapers. Once we're fully operational, it will reduce labor hours significantly. They've recently expanded the scope of the software to become more useful to our team.


    Human Resources

Sage from a lay person's point of view

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
It's compact so the website isn't too busy. The menus are nested under the necessary topics.
What do you dislike about the product?
It's not as intuitive. Although, the programming probably plays a significant role in that.
What problems is the product solving and how is that benefiting you?
Having everything in one place.


    Tim F.

We migrated over from Quick Books 4 years ago.

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Intacct is very user-friendly; it has been easy to onboard when we have a new staff member start.
What do you dislike about the product?
To date, I really do not have any complaints about using the system.
What problems is the product solving and how is that benefiting you?
Easy and quick access to financial statements, I am able to provide our DIrectors with a snap shot of how their departments are performing.


    Financial Services

Great for Multi-Entity Use

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
The option to use allocations is incredibly useful in a multi-entity organization.
What do you dislike about the product?
Sometimes if an error is made, it can be challenging to correct.
What problems is the product solving and how is that benefiting you?
Multi-entity organization and bill-back. The option to reconcile inter-entity transactions is so helpful to figure out what the entities owe each other.