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Adequate Accounting System, frustrating customer service
What do you like best about the product?
ease of use - you can set up adequate controls, and great visibility into transactions especially with the new releases for split screens when reviewing bills and other attachments
What do you dislike about the product?
Add ons can be clunky and it can be tough to get anyone to take your problems seriously. You typically are passed from team to team until someone finally agrees to take your concerns and issues seriouslys.
What problems is the product solving and how is that benefiting you?
They solve the ability to work on a multi-user accounting platform, while enabling consolidation of multi-entity books. In addition, FX can be monitored and recorded within the system which is not always the case.
Great Software, Complicated to Build Reports
What do you like best about the product?
I really appreciate the Order Entry module and how you can set GL Groups and the ease of setting up templates. I find that being able to color code the different entity levels super helpful so you do not accidentally post a transaction in the wrong entity.
What do you dislike about the product?
The interactive custom report writer is complicated to understand/build. There are so many options presented that I feel innodated and overwhelmed when trying to build a simple financial report.
What problems is the product solving and how is that benefiting you?
Sage Intacct solved the problem of being on the World Wide Wibe and we are able to access it anywhere! Previously we used QuickBooks desktop and we were limited to our access. I also like how the reporting can be rolled up to the Top Level.
Absolute garbage
What do you like best about the product?
There is nothing to like about SageIntacct. It is bloated, cumbersome, and difficult to use
What do you dislike about the product?
Got nothing right with this product. Even journal entries are difficult to do. No formatting available for financial statements, bank reconciliations don't work, creating the reports we were promised is exceptionally difficult. 100's of data options not used is not necessary.
What problems is the product solving and how is that benefiting you?
None? Was the closing and reporting cycle too fast? Is that a problem?
Exceptional,outstanding and beyond special tool for financial management.
What do you like best about the product?
It's simple to track the history of every cash transactions made with Sage Intacct.Sage Intacct helps to automate and manage invoicing process.It's simple to close accounting books easily and quickly with Sage Intacct.
What do you dislike about the product?
The pricing tier of Sage Intacct is relatively expensive unlike it's alternatives like QuickBooks Online.
What problems is the product solving and how is that benefiting you?
It's a reliable tool for spend management thus making it possible to control our organization spendings against our budget.
Enables ease of generate timely employees payrolls.
Sage Intacct makes financial budgeting and planning more effective.
Enables ease of generate timely employees payrolls.
Sage Intacct makes financial budgeting and planning more effective.
Sage Intacct is fantastic!
What do you like best about the product?
Sage Intacct is a robust software that has the ability to take care of many needs for a month-end close process. The customization of their report center makes it great to build out reports to your specific financial reviewing needs.
What do you dislike about the product?
There is very little I dislike about Intacct. If there is something I am struggling with, I am able to find a resolution through their helpful tools and online communities.
What problems is the product solving and how is that benefiting you?
Sage Intacct's cash reconciliations make simple cash reconciliations easier and all saved in one place. The duplicate function for various tasks like journal entries makes it easier to record many items and reduces human error.
Industry leading for mid-size companies
What do you like best about the product?
I love the plug-and-play nature. Multiple modules and open API to pick and choose what works for us.
What do you dislike about the product?
Some modules are clunky (Fixed Assets and Prepaids) and the system could be a little more user-friendly to manage settings.
What problems is the product solving and how is that benefiting you?
We use the API, reporting, and dashboards to eliminate manual clicks and exports as much as possible.
Easy to use with limitations
What do you like best about the product?
Easy to use and with many functionalities.
What do you dislike about the product?
Intacct is unable to handle multibillion numbers for impressions count, the sometimes tech issues and the support team long response time.
What problems is the product solving and how is that benefiting you?
Not sure, would still like multibillion numbers to be able to work. Updates are also done weekly on Friday evening when some people are still working.
Great user-friendly ERP for small to medium businesses
What do you like best about the product?
I love the interface, it's very straightforward and easy to learn. The support we can attach to journal entries is extremely helpful for audit/research purposes and matches that of a more expensive ERP like D365.
What do you dislike about the product?
Customization is somewhat difficult, mainly in reports. There are limitations from the user side that an Admin needs to do. I also don't like that all excel exports come out in a strange format that Excel doesn't recognize (webpage format?).
What problems is the product solving and how is that benefiting you?
It's a great cloud-based accounting software that allows our remote teams to work without needing servers and VPN like with older ERPs. It sets up great audit evidence as well.
Sage intacct is undoubtedly the best
What do you like best about the product?
It allows us to monitor the expenses of each project, taking into account the hours spent. We can also track orders and activities performed by each employee to determine their cost. Processing payments is also done quickly and automatically, as well as invoices and checks.
What do you dislike about the product?
The software can be challenging for people who are not familiar with similar programs, even for some experienced users it can be intimidating, due to the amount of tools it has and the way they are located, in folders and subfolders, which prevent you from moving comfortably through the program. Once you are familiar with the system, you can take full advantage of its potential.
What problems is the product solving and how is that benefiting you?
This finance software has helped us automate many tasks in the department, streamlining our work. It has useful tools such as the automation of bank reconciliations, collections of pending payments and online payments to our suppliers. It also allows us to organize our inventory and optimize it easily.
It is very user friendly and forgiving
What do you like best about the product?
How easy it is to navigate from and has multiple windows.
What do you dislike about the product?
You have to sign in from time to time and get back into new windows.
What problems is the product solving and how is that benefiting you?
I am able to see who updated certain things entered for all of us to access.
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