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3,768 reviews
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    Non-Profit Organization Management

Great Software for reporting and A/P process.

  • October 28, 2020
  • Review provided by G2

What do you like best about the product?
Very Intuitive system, System is very easy to use
What do you dislike about the product?
Price, I think the system is overpriced compared with other systems
What problems is the product solving and how is that benefiting you?
Reporting, I think the system is great at reporting and provides accurate information for BVA
Recommendations to others considering the product:
Pricing


    Computer Software

Great - but make sure you get a strong integrator

  • October 28, 2020
  • Review provided by G2

What do you like best about the product?
I'm a current user of Intacct. I find it intuitive, and clearly an upgrade from QBO. If you've graduated from QBO, and I think you'll know when you're bumping up against its limitations, Intacct is a strong option. They're constantly improving it, and my transition from a 3-time veteran of Quickbooks wasn't difficult.
What do you dislike about the product?
If I had to name a weakness, it's one that isn't necessarily directly Intacct's fault: We had a bad integration partner. They did a horrendous job, which necessitated a lot of clean-up (I joined the company a few months after they finished). In a sense, no matter how good Intacct is, if you have a bad integration (as with any similar solution), you'll have to fix the problems. That reminds me that I should see if Intacct dings partners who do a bad job. This other company shouldn't come close to another integration.

Bad integration aside, if I could change one thing, I wish there was a standard dashboard and perhaps a wizard that could make enhancing the dashboards more guided.
What problems is the product solving and how is that benefiting you?
We moved to Intacct because we are multi-entity.
Recommendations to others considering the product:
Invest in an outstanding integrator. You skimp here, you will pay big time in the end.


    Publishing

Great software

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
I like that Intacct is very intuitive and quick to learn. It is very easy to use and I like all of the reporting features. I also like that you can favorite certain pages that you most frequent. Another thing I would like to take advantage of is the customizable dashboard which can be very useful.
What do you dislike about the product?
Sometimes I cannot find things as quickly as I would like, such as certain reports. I also do not like the way some of the items are shown, for example, when I want to see a payment, I have to click on so many tabs to just view what invoice was applied to. Also, when you run the Customer Aging Report, it does not show you certain items . I also wish that the customizeable reports were more user friendly. I have found that it is very confusing and not very intuitive.
What problems is the product solving and how is that benefiting you?
It has helped with reconciling the bank account and certain reporting functions. I have realized that this software is much better than other software i have used in the past such as Qucikbooks.
Recommendations to others considering the product:
Think about what type of reporting you want to use and how detailed. What types of things you will be doing on a daily basis.


    Individual & Family Services

Great tool for accountants and non-accounts alike

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Reporting and Dashboards, Journals, Upload capabilities, ease of implementation
What do you dislike about the product?
AP module, Time and Expense modules. We use other tools for these
What problems is the product solving and how is that benefiting you?
We implement Intacct for mid-sized firms that need robust reporting. It's great to use for accountants, and provides robust tools for reporting.


    Steven B.

Great enterprise accounting solution, but lacking for users outside of United States.

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
I really liked how it was able to do accounting for us on the internet, we didnt even need to use ledger books with pencils anymore. We used Intacct to enhance our accounting for foreign exchange, where the Group had a statutory obligation to report in AUD, but was operating subsidiaries in the United States, United Kingdom as well as Australia. The application that was able to enable the group to create a whole suite of reports for Group reporting for a global business was also easily achieved. Purchasing approvals are also a great function for organisations. We found revenue recognition was very helpful for long-dated sales contracts, as revenues would be automatically recorded each month.
What do you dislike about the product?
For me what I disliked was the cost of the product, its lack of GST support and how difficult it was to get anyone on the phone to help when something broke. In addition to that I'd like to add that the lack of native VAT/GST reporting really let this product down. Avalara is the preferred 3rd party application to handle this, but adds additional expense. Lack of general ledger detail when drilling down into consolidated reports while only a minor problem, was very annoying. Bank feeds for many banks outside of the United States also lack support. Normally this is not a problem if you can simply import the transactions using a CSV template, but the templates provided by Intacct are hard to use and are difficult to trouble-shoot when there are errors after being uploaded. The base licence cost may prove to be prohibitive for most small to medium sized organizations, as this was ultimately the reason why we decided to change accounting systems. Account management was very light-touch, with Intacct representatives preferring to refer you to their online community rather than engaging on a call, unless subscription renewal was approaching.
What problems is the product solving and how is that benefiting you?
We were able to solve so many problems, its really great. Intacct helped our organisation move away from manually consolidated the Group's financials each month. Removing many headaches in the process. The way foreign currency is handled is also very useful. The report writer functionality is also excellent, we were able to write customer reports which were subsequently integrated into our reporting dashboards.
Recommendations to others considering the product:
Intacct would be high on my list of enterprise grade accounting software packages. It is particularly great if your business only operates within the United States.


    Marketing and Advertising

Sage Intacct Review: Highly recommend

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
It is very easy to use at all levels. Everyone is able to go into Sage Intacct and use it with very little training. I also enjoy that you can really click into anything and everything to see more information and dig deeper. It also integrates with other software which is nice.
What do you dislike about the product?
Difficult to understand and complete multi-entity transactions
What problems is the product solving and how is that benefiting you?
We have used Sage Intacct to help make decisions and improve processes throughout our accounting and finance department. It is very nice that we can create our own reports and dashboards to show to different business groups throughout the company.


    Luke D.

Accurate software that saves time but not customizable

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Sage Intaact is great at producing and reporting accurate numbers on time and saves time
What do you dislike about the product?
I work for a dental company and sometimes the guidelines of the software are not as customizable to our needs
What problems is the product solving and how is that benefiting you?
Benefits: saves time
Problems: Minor issues such as not being able to edit check numbers after being printed
Recommendations to others considering the product:
If you want a streamlined software that will save you time you should use this software. It has helped our company reduce close time and increase productivity. Intaact also is great to integrate with other software tools. This allows us to save time. Everyone at the office raves about Intaact because of it's reliability(system is never down) and individual interface customizability. Each person has the ability to design there user interface how they would like. Also the controls from Intaact have saved time because it allows admin's to set restrictions on what can and can't be entered. If these entries would have gone through it would have cost our department many hours. It is also used for AR and AP. We use many softwares to track these but aggregate all info in intaact. Seeing all numbers aggregated on what site is great for reports. The reporting on Intaact is dream. It allows you to easily download reports and financial statements. Thid id great for setting up a companies internal close reports and Table of contents recon. I love the feature where you can import journal entries and Accounts Payable through excel. This saves a ton of time.


    Information Technology and Services

Intacct is the most user friendly accounting software out there.

  • October 26, 2020
  • Review provided by G2

What do you like best about the product?
Very user friendly, ability to correct mistakes, great help section.
What do you dislike about the product?
There are some limitations on things such as tax for customers with multiple locations. Intacct only recognizes one address per customer.
What problems is the product solving and how is that benefiting you?
Great revenue recognition model that I have not found in other products.
Recommendations to others considering the product:
Talk to other current users and get their thoughts on the product.


    Thomas K.

A great accounting software.

  • October 26, 2020
  • Review provided by G2

What do you like best about the product?
It is easy to manage invoices in different accounts.
Version is always up to date.
Features are amazing and great in accounts payable.
Perfect journal entry and customized reporting .
What do you dislike about the product?
It takes too long to have transactions complete.
What problems is the product solving and how is that benefiting you?
Managing accounts in some departments and great for making payments.
Recommendations to others considering the product:
Sage works very well for general accounting its the best so far. Try it and get its benefits.


    Non-Profit Organization Management

One of the best cloud accounting solutions

  • October 26, 2020
  • Review provided by G2

What do you like best about the product?
Sage has a simple chart of accounts structure and extensibility, very easy to customize reports.
What do you dislike about the product?
Customer service could be better to streamline the client's needs and different requests
What problems is the product solving and how is that benefiting you?
When we had technical issues, it sometimes takes time to get an answer from related Sage parties