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Sage Intacct change our buisness
What do you like best about the product?
The smaller chart of accounts due to dimensions.
What do you dislike about the product?
Inventory is way to limited, no serialized cost tier or true automated tracking
What problems is the product solving and how is that benefiting you?
Reporting and system integrations. The entire business can be reported in one place
Flexible and absolutely Intuitive
What do you like best about the product?
Intacct works with so many other software products and has established API's that make it easy to build a bundled solution .
What do you dislike about the product?
When working with ERP software, setup is critical or you'll find yourself doing some AP transaction on the ERP and some in Intacct. That gets clunky as, depending on the type of spend, you'll have to toggle between the two systems.
What problems is the product solving and how is that benefiting you?
While you need training to become an advanced user and take full advantage of the many features, Intacct is so intuitive that anyone with some experience with QB or ERP financials can execute basic transactions without much instruction. Intacct is perfect for our office because we serve many clients, have seasonal peaks, and need the flexibility to move staffing around. The more clients that use Intacct, the better we can be.
Recommendations to others considering the product:
While fine for distribution, it would be nice to be able to use Intacct in a simple assembly environment--no elaborate BOM or MRP functionality. I have a service-based healthcare client who also sells light equipment with a little configuration. It would have been nice to not have to look for another ?manufacturing" solution since it's a small part of their overall business.
Outstanding Scalability
What do you like best about the product?
First off, I love the speed of Intacct. The dashboards refresh in seconds and reports run quickly, online or offline.
Second, the user experience is excellent. I am okay with some complex screens but Intacct keeps it to the essential stuff. It's surprised me how quickly users of Quickbooks adapt to a system that's actually a lot more complex underneath.
Customizability! I can rearrange the input screens (somewhat), write my own reports and dashboards, even make SmartRules and SmartEvents to keep things on the straight and narrow.
Second, the user experience is excellent. I am okay with some complex screens but Intacct keeps it to the essential stuff. It's surprised me how quickly users of Quickbooks adapt to a system that's actually a lot more complex underneath.
Customizability! I can rearrange the input screens (somewhat), write my own reports and dashboards, even make SmartRules and SmartEvents to keep things on the straight and narrow.
What do you dislike about the product?
I don't like how the Intacct handles company charge cards. The process for recording and paying off card charges seems unnecessarily complicated and I'm hoping they'll fix that in an upcoming release.
What problems is the product solving and how is that benefiting you?
A big one for us is Project Costing. With Sage Intacct we have timesheets and expense reports that feed right into Projects. We can bill those hours and expenses right back out again automatically. Or, for projects where we are charging a flat rate, these things go into the cost and we can instantly see whether we're profitable.
Also love custom dashboards with Performance Cards, so I can devise metrics I want to track and see them right there every time I open Intacct.
Also love custom dashboards with Performance Cards, so I can devise metrics I want to track and see them right there every time I open Intacct.
Recommendations to others considering the product:
Consider implementing and integrating in phases. Start with core financials and integrate expense reporting and bill payment. Later add Projects, Contracts and other complex processes and integrations with Salesforce, etc.
Don't use for manufacturing or heavy inventory at this time.
Don't use for manufacturing or heavy inventory at this time.
end user difficulty with purchase reqa
What do you like best about the product?
tied into my finance system so that accounting keeps track of purchase
What do you dislike about the product?
UI is not intuitive, Fields displayed that are not relevant and mandatory fields that dont always need
What problems is the product solving and how is that benefiting you?
manage purchases
Good product - No support
What do you like best about the product?
I like the cloud based system and the robust reporting options
What do you dislike about the product?
We went through a long drawn out Salesforce implementation and then they dropped off the face of the earth. We have no idea who our account exectutive is.
We just visited their booth at Dreamforce and expressed our concerns. Hopefully it won't fall on deaf ears and they will reach back out and try to repair the relationship.
We just visited their booth at Dreamforce and expressed our concerns. Hopefully it won't fall on deaf ears and they will reach back out and try to repair the relationship.
What problems is the product solving and how is that benefiting you?
Accounting and reporting.
Poor customer service after the sale
What do you like best about the product?
They are wonderful until they get the sale
What do you dislike about the product?
No support after the sale.. Once they were paid no support.. cant even get an email returned
What problems is the product solving and how is that benefiting you?
accounting
Great for SMB
What do you like best about the product?
Easy to use and implement. Quick setup with immediate value
What do you dislike about the product?
Sometimes clunky user interface, weak on managing sales process to get orders into finance
What problems is the product solving and how is that benefiting you?
Moving off Quickbooks, trying to get new metrics
Sage Review
What do you like best about the product?
I really like the simplicity of the design.
What do you dislike about the product?
I don't like that some aspects of sage are not intuitive. Also, I feel like basic customization options don't exist, and they are much needed
What problems is the product solving and how is that benefiting you?
It keeps our accounting very clean and organized. Once you have the training down on Sage, it makes sense
Great financial cloud application, but customizing is a bit challenging
What do you like best about the product?
I love the Intacct mission, their drive that pushes them to change the finance area of business. Going from status quo to truly real-time and anti spreadsheet! The new UI is great and really has a nice modern feel. If you don't need alot of customization Intacct's 'vanilla' app works GREAT!
What do you dislike about the product?
Customization is a bit challenging. Intacct's API is very limited, we've been having a heck of a time trying to integrate with our very custom Salesforce environment. Having said that, there are custom developers out there and also tools like 'Workato' that can help make tying custom installs together.
What problems is the product solving and how is that benefiting you?
Financial account for whole agency.
Recommendations to others considering the product:
If you will be customizing Intacct, do yourself a favor and talk to Workato or a custom developer. :)
Outstanding!
What do you like best about the product?
Love the user friendliness and the ability to configure to meet our needs. Also the quarterly updates that are seamless!
What do you dislike about the product?
Some of the unique keys are the description - so when the description is bad or needs to be updated we have to restart
What problems is the product solving and how is that benefiting you?
Better communication, reporting tools, controls through smart rules, configurability to meet our business needs with dimensions.
Recommendations to others considering the product:
We're delighted to have switched
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