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Reviews from AWS customer

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External reviews

3,771 reviews
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External reviews are not included in the AWS star rating for the product.


    Thi N L.

Solid platform with lots of integrations

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Being a salesforce admin configuring Intacct was a breeze. The sync setup is surprisingly simple and mapping fields from SFDC to intacct was straight forward.
What do you dislike about the product?
I wish we can get error logs to assist us with troubleshooting the platform when sync issue occurs.
What problems is the product solving and how is that benefiting you?
We use Intacct to automate our order entry from SFDC to Intacct and then the standard Intacct connector back to SFDC to our Sales Invoice object..
Recommendations to others considering the product:
Plan, plan, plan, and find the right integration partner to work with. Bigger is not always better when it comes to integration.


    Patti K.

great program for sales trasactions

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
processing the orders and collections and customization report.
What do you dislike about the product?
Cannot edit the revenue recognition schedule after applying the payment
What problems is the product solving and how is that benefiting you?
tracking the orders and AR. detail sales value and cost
Recommendations to others considering the product:
Good for processing orders and manage the inventory, AR, AP and employee expenses.


    Internet

Intacct Customer

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Having used Intacct since the past two years, its been an awesome experience- easy to learn and efficient.
What do you dislike about the product?
Customer support is at times slow. (not always)
What problems is the product solving and how is that benefiting you?
Software revenue recognition


    Staffing and Recruiting

Case Managemnet

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
I really appreciate the timely manner in which the Intacct team gets back to me when I log a case. Sometimes it is vital that I receive an answer to question or solution to a problem as quickly as possible and Intacct provides me with that.
What do you dislike about the product?
I dislike the fact that it is not possible to include AR adjustments on a custom aging report
What problems is the product solving and how is that benefiting you?
Improving our financial record keeping process. Intacct makes it simple to drill down into our financial statements from multiple locations.
Recommendations to others considering the product:
Make sure your rep has a very good understanding of how your company works. The staffing industry is a unique one, and we hit a lot of bumps in the road in the initial implementation process because it was unclear how we needed things mapped out.


    Staffing and Recruiting

Review of G2

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Integrates with our systems and has a much more powerful reporting capabilities
What do you dislike about the product?
Vendor info doesn't pull off of credit card transactions/most of our purchases made on credit cards still
What problems is the product solving and how is that benefiting you?
New to Intacct..creating new reports
Recommendations to others considering the product:
Robust system that has capabilities for many industries


    Management Consulting

Intacct User Experience

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
Browser access, simple interface, data access through API
What do you dislike about the product?
Nothing in particular, very easy to use.
What problems is the product solving and how is that benefiting you?
Time and expense management, able to export data for alignment with other ERP data and external analytics


    Katie H.

Intacct

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
The scalability and reporting features.
What do you dislike about the product?
Nothing so far. We are still in the implementation process at this time.
What problems is the product solving and how is that benefiting you?
Reporting is very manual. Everything is within Intacct which is very convenient.


    Computer Software

Non-standard User Experience Means Painful to Use

  • December 02, 2016
  • Review provided by G2

What do you like best about the product?
Like is a strong word. I appreciate that our finance team needs this process for compliance and other reasons, so if I want my vendors to get paid, I must use this software.
What do you dislike about the product?
I dislike the fact that when I click the paper clip button, it doesn't mean attach like it does in most other online apps. Gmail, Hotmail, Dropbox, etc. all use the paper clip to mean attach.

Attaching a document, which is a very common use pattern, as every request requires supporting documents -- requires multiple clicks which is inefficient and irritating.

Purchase requests can be made for $0 which is inefficient and adds extra time and cycles.
What problems is the product solving and how is that benefiting you?
This is a business problem for me, the user. This software is a net negative on my life -- purchasing and payments takes longer, visibility into the procurement process has decreased and the product generates frustration and other negative feelings with each use.

I am a fairly technical person, as a product manager in the B2B tech space.
Recommendations to others considering the product:
10/10 Would NOT recommend.


    Information Technology and Services

Intacct Review

  • November 28, 2016
  • Review provided by G2

What do you like best about the product?
Intacct is fairly user-friendly and self explanatory.
What do you dislike about the product?
Personally, I think the site is slightly outdated and the appearance could be more advanced.
What problems is the product solving and how is that benefiting you?
For my company, it is helpful for reporting and tracking hours worked.
Recommendations to others considering the product:
Intacct is user-friendly and self-explanatory.


    Computer Software

Intacct Review

  • November 02, 2016
  • Review provided by G2

What do you like best about the product?
We like that it is a cloud-based service w/real time access.
What do you dislike about the product?
The canned reports do not meet our needs with the added dimensions and it is difficult and time consuming to create custom reports.
What problems is the product solving and how is that benefiting you?
Working on a solution for payment processing - currently working with Wells Fargo eBill Solutions.