Our primary use case for Cisco Umbrella is for content filtering and for different access lists. We have different lists for different departments of what they can access.
Umbrella DNS Security Essentials
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cisco 3750c
What do you like best about the product?
The best thing about Cisco switches is that they manage traffic and network bandwidth very well.
What do you dislike about the product?
Once an organization invests heavily in Cisco infrastructure, they might become somewhat locked into the Cisco ecosystem. This can limit flexibility and make switching to other vendors more complex.
What problems is the product solving and how is that benefiting you?
As mentioned earlier, the complexity of Cisco products can result in a steeper learning curve for administrators, particularly those who are new to networking or have experience with different vendor solutions.
"Cisco Umbrella best cloud security software"
What do you like best about the product?
I like Cisco Umbrella because of its providing multiple & very good security services & features regarding secure my cloud data.
It's protecting malware & phishing thept.
Cisco Umbrella help to blocked unwanted malware & thept attack.
It's protecting malware & phishing thept.
Cisco Umbrella help to blocked unwanted malware & thept attack.
What do you dislike about the product?
Nothing about to dislike Cisco Umbrella,
It's working on good direction.
It's working on good direction.
What problems is the product solving and how is that benefiting you?
Cisco Umbrella secure my cloud data effectively.
Awesome
What do you like best about the product?
It helps me to know the working step by step procedure clearly
What do you dislike about the product?
Nothing dislike about the Cisco umbrella
What problems is the product solving and how is that benefiting you?
How to secure the data
Awesome Product !
What do you like best about the product?
Its user-friendly interface and ease of access that too within budget.
What do you dislike about the product?
Nothing, I can remind of that I don't like in this product
What problems is the product solving and how is that benefiting you?
DNS Server-related issues.
Set it and Forget it
What do you like best about the product?
Our users can surf the web knowing that many malicious or dangerous sites are blocked. If something should not be blocked, we can take action.
What do you dislike about the product?
Making sure the proper licensing in place can bit somewhat tedious.
What problems is the product solving and how is that benefiting you?
DNS level blocking in addition to some GEO blocking we are doing ensures we are well protected.
Very easy to accomplish content filtering, we don't need to do a lot of customization for it
What is our primary use case?
How has it helped my organization?
It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date.
This ability is very important to my organization because we're in the financial sector and security is at a premium.
What is most valuable?
Cisco Umbrella is pretty straightforward and simple to use. We recently did social media blocking and it was really easy for our marketing department to access it. It's pretty straightforward.
It helped free up IT staff for other projects. It saves us a lot of time by blocking potential breaches. It's very reliable.
Umbrella has definitely helped us improve our cybersecurity resilience by blocking malicious links and adware.
What needs improvement?
I would like for them to continue building on IPS and IDS functionalities.
For how long have I used the solution?
We have been using Cisco Umbrella for five years.
What do I think about the stability of the solution?
It's been very reliable. I haven't had any issues with it.
What do I think about the scalability of the solution?
The scalability is easy. It's deployed through group policies.
Which solution did I use previously and why did I switch?
We're a Cisco shop. We have a lot of their products.
What was our ROI?
We have seen ROI through its pop-up blocking.
What other advice do I have?
We hope that Cisco will help us consolidate tools more than it is now by incorporating more IPS and IDS functionality.
My advice to someone considering Cisco Umbrella would be to focus on how easy is to use the GUI and how easy it is to navigate. You pretty much just click a box and the content categories work.
I would rate Cisco Umbrella a ten out of ten.
If your needs vary by department, I would advise making different groups for different departments. It's easier to do it that way than to set it up and go back to tie it to different AV groups.
Prevented a countless number of attacks on our organization
What is our primary use case?
I use Cisco Umbrella mainly for content filtering. We use it to ensure that my users don't access something they shouldn't be accessing. It's just like pushing and scan prevention.
How has it helped my organization?
There are a countless number of attacks that Cisco Umbrella prevented from happening in our organization.
What is most valuable?
Suppose we see a very silly entry where a bad actor tries to impersonate a good website or service we continuously use. They buy the domain, misspell it somehow, and then inject that in a link. Suppose my email scanning tools did not detect or notice that for one reason or another, and we identified it later. We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices.
What needs improvement?
iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7. Each user has one desktop but three or four mobile devices on two iPads, and a phone or multiple phones and an iPad, or vice versa. I'd like to turn on my Cisco Umbrella on the network level, at least on my office premise. However, my security team would like to keep all devices on-network and off-network to be connected or managed by Cisco Umbrella all the time. So their use cases are higher and stronger than my mobile ones. Sometimes we try to work around my mobile ones with MDM, but sometimes it would be way more flexible to have both running side-by-side.
Also, in the Apple services or the Apple space, between my Cisco Umbrella and between my Apple updates, something breaks. I'm not sure if it's because of a policy that my company did before I joined them or if it's something that's happening due to a conflict in the configuration somewhere. So we always have to completely get the device or the endpoint out of any filtration to get the policies. We get everything pushed properly from Apple to the device and provision it afterward. Then we add the Cisco Umbrella roaming client to it.
For how long have I used the solution?
Cisco Umbrella has been running in my environment for about five years, and it was there even a couple of years before I joined my company.
What do I think about the stability of the solution?
We've never really seen any service outages or downtime with Cisco Umbrella. It is amazing for a product to be running such a long marathon for the amount of time that I have witnessed it.
What do I think about the scalability of the solution?
Cisco Umbrella is very flexible. Before, after, and during the years of the pandemic, my environment went up and down concerning headcount and use cases. Since Cisco Umbrella is pretty flexible, it was able to scale with us.
How are customer service and support?
On the technical side, we always get our questions answered in a reasonable turnover. There was an incident when I had two instances running, and I tried to research it first and run discovery with it. When I couldn't find the answer immediately, we called Cisco, and somebody over the phone was very helpful and told us within ten minutes that it wouldn't work for us.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was pretty straightforward. The solution's documentation is great. My environment needed a little bit of customization to match the deployment configuration or documentation, and it worked fine.
What about the implementation team?
We implemented Cisco Umbrella through an in-house team.
What was our ROI?
We have seen a return on investment with Cisco Umbrella regarding the working hours and the ticketing. The tickets do not have to get escalated to a network engineer or to a network person to look at. They could be worked on by someone on the app on tier one or tier two before needing an escalation if it even needs it.
Which other solutions did I evaluate?
I was onboarded to an environment where Cisco Umbrella was already running. I'm sure my predecessor evaluated other products during the same time, and then they decided to start and stick with Cisco Umbrella for the past six-plus years for its efficiency.
What other advice do I have?
The security team deployed Cisco Umbrella in our organization. I deployed the solution briefly on my network infrastructure, and then we decided to switch that off because we noticed a conflict when we had it running at two different places.
I cannot really speak so much on the infrastructure because until recently, whenever we installed Cisco clients on a machine that's running a server, the machine broke. The reason for that is something that happens in the trust relationship between the server and the domain controller. We opened a support case with Cisco Umbrella, and they told us the server was not supported. Servers are not meant for browsing, and the environment that they are in should not be open to the entire world.
My network team is not that large. For content filtering, when a request comes in to unblock a website saying that it is misclassified, it's super easy to give enough access or limited access to the support desk agent or analyst that's getting your clients' calls. The turnover time is much quicker and much shorter. We do not have to deal with maintenance windows or change management times because it's easy to go to a portal or website and change it versus changing a configuration on a firewall. It helps a lot with hybrid environments, especially during the unprecedented times we had a couple of years ago when we all decided to work from home. My environment was 90% ready to work from home, and one of the reasons for that was Cisco Umbrella.
In a 2000-user environment, Cisco Umbrella has helped save at least 14 hours weekly.
Cisco Umbrella has changed the way that we have access to a tool. It helps us do content filtering. I do not need DNS servers running anymore on my network because I identify it on the Cisco Umbrella portal, and everybody gets the configuration within 30 seconds to a minute. I do not have to deal with DNS changes, especially for internal tools and websites.
Cisco Umbrella has helped our organization improve its cybersecurity resilience for the end clients by having that on-off network flexibility. I do not necessarily have everybody run on a VPN all the time.
The nearest product to Cisco Umbrella is not even comparable. Cisco Umbrella's feature richness and compatibility are becoming an industry standard. We do not ask if an environment has a DNS server running in it or not. Instead, today we ask whether that is a Cisco Umbrella environment.
Overall, I rate Cisco Umbrella ten out of ten.
Cisco Umbrella adds another layer of security with the existing security parameters
What do you like best about the product?
The way the policies work and the ease of troubleshooting the access controls
What do you dislike about the product?
Nothing at this point, the browser GUI response can be better
What problems is the product solving and how is that benefiting you?
The Cisco umbrella adds a significant layer of defense against security threats at the DNS layer.
Cisco Umbrella Offers Excellent DNS/URL Filtering
What do you like best about the product?
The configuration of setting up policies is pretty straightforward. We have a blocklist that we can add OSINT URL's to that boost protection on top of what it already protects us from.
What do you dislike about the product?
There isn't much I can say about what I don't like. The product is relatively inexpensive. Once it's set up, you can set it -and forget it if you want and still receive substantial protection from malicious sites.
What problems is the product solving and how is that benefiting you?
Cisco Umbrella filters all websites our users go to, so even if they accidentally click on a bad link in an email, Umbrella will block it before they ever go to the site.
Exactly as the name says, a security umbrella over your company IT devices
What do you like best about the product?
Cloud-based DNS security is the best thing anyone could have. We like that the interface is very intuitive and the L7 firewall can block many spurious and non-approved applications as well as peer-to-peer file sharing and torrenting from happening in the office or on any office computers.
What do you dislike about the product?
We actually liked the fact that Cisco has provided a lot of training materials and has live webinars every so often. The detailed documentation available on Cisco's website has helped us understand how to leverage the DNS security to the fullest.
What problems is the product solving and how is that benefiting you?
Internet security and monitoring of data is the issue that Cisco Umbrella is solving for us. Its tight integration with Meraki security appliance and L3 switches also helps us a lot.
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