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"Easy To Implement, Administer And Maintain, While Options May Be Slightly Lagging"
What do you like best about the product?
Ease of use and integration with on-prem and cloud service connectors Once setup, can be mostly hands off from a Senior Engineer perspective. Local Help Desks need only manage enrollment via AD groups and very little need to access the admin console. Self-Help further reduces the resource requirements of local help desks Highly customization
What do you dislike about the product?
BlackBerry should implement features that tie into Exchange ActiveSync on a quicker schedule. High CPU/RAM needs for SQL and Core services.
What problems is the product solving and how is that benefiting you?
Having work with BlackBerry for so long, we have been able to develop relationships directly with Product Managers who have been extremely receptive to discussions regarding the product line. Support is responsive, but knowing the basic steps support will run through prior to opening a ticket will greatly speed up the process to resolution and remove some of the back and forth.
Recommendations to others considering the product:
Depending if you are cloud or on-prem, there are several components required for a complete solution (SQL, Core/Admin, Proxy, BEMS). SQL and Core services do require high CPU/RAM availability given our device count (14,000+) but once installed and configured, only require standard Windows patching and UEM upgrades ~once a quarter. BlackBerry would benefit from a more unified admin console across UEM and BEMS, but it is manageable. For 14,000 devices and 10,000 users, it requires less than 1 FTE for continued management.
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Good but limited access
What do you like best about the product?
Simple to use and creates a platform for people to connect easily. Simple sending and receiving for the messages
What do you dislike about the product?
It is a limited platform, whilst it is good not enough people use and it creates issues on cross training as well as user adoption because it is not always what people are used to.
What problems is the product solving and how is that benefiting you?
Connecting people and not having to have all coms in emails.
Excellent and user friendly
What do you like best about the product?
Its an easiest way to connect with your team. It improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy
What do you dislike about the product?
It doesn't include fingerprint. Entering password manually everytime is a pain
What problems is the product solving and how is that benefiting you?
We need the functionally of seeing how many minutes is someone away or offline.
Gets the job done
What do you like best about the product?
It’s simple to use and doesn’t overwhelm the user with extra add ons
What do you dislike about the product?
Sometimes it would be helpful to have a ton of options, but not regularly
What problems is the product solving and how is that benefiting you?
Quick and reliable communication with colleagues that allows us to do our jobs efficiently
BB Still Has it!!
What do you like best about the product?
as a prior BB mobile device user, this is a very familiar program to use.
What do you dislike about the product?
No dislikes thus far, everything is good
What problems is the product solving and how is that benefiting you?
instant intercompany communication
Easy to use
What do you like best about the product?
Blackberry connect is easy to use and has a great interface which makes it all the better.
What do you dislike about the product?
Blackberry have made this easy to use but it is locked down to them and I believe that Android services has produced some rival services
What problems is the product solving and how is that benefiting you?
Connecting with staff is easier and the messaging service is very good although I do think that Android can offer something better
Better than the rest
What do you like best about the product?
The platform is easy to use. Anyone who has ever used a Blackberry would agree that their software is sleek, free of bugs and simplistic.
What do you dislike about the product?
Not that many updates that keep it as a mainstream product/software.
What problems is the product solving and how is that benefiting you?
The software keeps everyone in the department organized and in the loop on projects, meetings and general updates.
review for Blackberry connect
What do you like best about the product?
Its a really good app for connecting different people.
What do you dislike about the product?
The app requires more notification options. The apps need to be improved to satisfy the need of the customer.
What problems is the product solving and how is that benefiting you?
whenever you exit the app from ios, it tends to pull in conversations from ios which is very annoying.
Recommendations to others considering the product:
I would suggest them to improve the app
Works well, but there are many other options
What do you like best about the product?
Blackberry Connect was quick and fast. It was easy to find contacts to connect with.
What do you dislike about the product?
At the time of use, one needed a blackberry mobile device to use all of its features
What problems is the product solving and how is that benefiting you?
We are able to communicate in meetings when the volume must be kept down.
BlackBerry Connect Review
What do you like best about the product?
It's very user-friendly. I am not a very tech-savvy person but this is simple to use and never has any issues.
What do you dislike about the product?
Not many people use Blackberry connect, half of the office does but otherwise, most people haven't' heard of it.
What problems is the product solving and how is that benefiting you?
It makes communication easy with the management team that uses BlackBerry Connect.
Recommendations to others considering the product:
If you're looking for a messaging system that is easy to use then I would recommend BlackBerry connect to you.
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