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External reviews

356 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Wouldn't use this unless mandated by company

  • September 07, 2017
  • Review provided by G2

What do you like best about the product?
Blackberry has recently re-designed its platforms optically, which was much overdue and needed
What do you dislike about the product?
Blackberry's file storage/content management platform does not compare well to all other big name products out there. Far behind in innovation
What problems is the product solving and how is that benefiting you?
Storing/sending/sharing/editing files across company


    Sarah S.

excellent blackberry

  • August 11, 2017
  • Review provided by G2

What do you like best about the product?
i thought the product was good for use with others on BB
What do you dislike about the product?
hard to know how to connect with those who do not have this
What problems is the product solving and how is that benefiting you?
Really easy to work across different areas.


    Government Relations

very useful

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
It's convenient, easy to install and to improve
What do you dislike about the product?
it is difficult to find relevant information and updates on this product (especially in foreign languages)
What problems is the product solving and how is that benefiting you?
it saves space (storage), time and energy in my team
Recommendations to others considering the product:
check first if you have the proper and updated documentation about Blackberry Workspaces !


    Julie M.

Remote email access

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
The view is clean and organized. Very easy to use.
What do you dislike about the product?
Slow to load new emails. Doesn't automatically update unless I open the app, so if I do t open for a day, it'll need to load everything once I open
What problems is the product solving and how is that benefiting you?
Unable to be at the office. Remote email access. Remote calendar access.


    Law Practice

good has decent security but not much else

  • August 01, 2017
  • Review verified by G2

What do you like best about the product?
solid security, one touch out-of-office setting.

if you have calendared a teleconference that requires a sign-in code, good lets you call directly by touching the number in the calendar entry and it will usually dial the code too.
What do you dislike about the product?
if you use folders for email, good will NOT notify you if you get an email that you use rules to sort into folders.

you cannot change the new email notification sound.

you cannot modify good's autocomplete entries for people you commonly send email to.

the app will sometimes notify you twice for the same email, making you think there was a 2d message. the app sometimes takes a few seconds to show new messages, which can be frustrating.

if you open a calendar event and keep it open after the event ends, you cannot return to the app and have to close & restart it.
What problems is the product solving and how is that benefiting you?
my organization requires the use of good for its security features.


    Hospital & Health Care

Functional but not enjoyable

  • August 01, 2017
  • Review provided by G2

What do you like best about the product?
Able to check work email and calendar without logging in through company VPN. Much easier use.
What do you dislike about the product?
Two applications for email is clunky. touch ID requires password more often than most applications.
What problems is the product solving and how is that benefiting you?
I use it to stay on top of my calendar and email.


    Mariah N.

Blackberry Work

  • July 31, 2017
  • Review verified by G2

What do you like best about the product?
I have Blackberry Work (part of Workspace) installed on my phone. I use it daily and it makes it a lot easier to answer emails on the go without needing wifi or having to login to my laptop. It also is great to receive meeting reminders.
What do you dislike about the product?
I don't like that we don't have the ability to view Proposed Time emails for events.
What problems is the product solving and how is that benefiting you?
Communication and Productivity
Recommendations to others considering the product:
Installation takes a long time.


    Financial Services

Email on the go

  • July 08, 2017
  • Review provided by G2

What do you like best about the product?
Being able to access work email remotely
What do you dislike about the product?
Touch ID usually doesn't work (usually times out) where other apps you only need a Password on initial setup
What problems is the product solving and how is that benefiting you?
Email remotely


    Music

So many bugs to be refined

  • April 19, 2017
  • Review verified by G2

What do you like best about the product?
Cloud storage, making files accessible to users on the go
What do you dislike about the product?
Not be sound over the top, but everything. Documentation is incomplete. Setup is confusing. Professional Services aren't well trained, making setup a real PITA. Requirements are never clearly defined. Blackberry has much polishing to do.
What problems is the product solving and how is that benefiting you?
Securing files, securing files sharing, and cloud storage. Has cost thousands in man hours. Wait on this product until [if] it gets refined.
Recommendations to others considering the product:
Wait. There are better solutions available at this time. I really hope BB pulls their act together on this product. The vision has potential, but the product and the staff fall short.


    Hospital & Health Care

Heavy burden without the whistles

  • March 30, 2017
  • Review provided by G2

What do you like best about the product?
The email system worked great to quickly respond to emails and have different signatures compared to your normal email account.
What do you dislike about the product?
The calendar/scheduling app was a constant struggle. App was not able to integrate with availability of different company users to create new meetings.
What problems is the product solving and how is that benefiting you?
Create a mobile solution for email and calendar interface.
Recommendations to others considering the product:
Overhaul to make calendar scheduling more functional.