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Enabled us to build robust security policies and navigate through SOC 2 audit
What do you like best about the product?
The security automation platform has been instrumental in helping us build robust security policies and improve our overall security posture. One of the standout features of the platform is its ability to assist us in developing a clear and strategic security roadmap. Thanks to the Drata's capabilities, we were well-prepared for SOC 2 audit, and the experience was notably smoother than anticipated. We've had the pleasure of working with an exceptional customer success manager, Jordan.
What do you dislike about the product?
We did encounter a few instances where certain controls didn't seamlessly integrate with our cloud platform. However, it's worth highlighting that the platform's user-friendly interface made it relatively easy to manually produce the required evidence when needed.
What problems is the product solving and how is that benefiting you?
It helped us maintain compliance and demonstrate the security controls required by auditors.
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Great Compliance Tool
What do you like best about the product?
It's a great compliance tool to keep all controls and requirement in one place. The functionalities work perfectly to keep everything in one tool rather than collect evidence manually all over the place. The integrations take care of most of the controls automatically and as the security team, you fill the blanks. I'm really happy with Drata.
What do you dislike about the product?
The trust page is not available for free which is unnecessary. I use another vendor for trust page for free so it would only make sense if Drata offers it to their customers included in their package as well.
What problems is the product solving and how is that benefiting you?
The vendor review page is great, it allows you to enter all of the information about vendors and subprocessors to create the automatic review. The personnal list also helps to keep MDM and other HR controls in one place. Overall, I'd only recommend this tool.
The best way to begin your complaince journey
What do you like best about the product?
Drata has been easy from start to finish. Our Customer Success Manager, Craig Macareg, has been a huge help in implementing our infrastructure, helping us select an auditor, and find the compliance guidance we need to continue on our compliance journey.
What do you dislike about the product?
We have had a few integration issues that were resolved quickly.
What problems is the product solving and how is that benefiting you?
Drata automaitcally gathers a huge percentage of evidence we need for our compliance program. Any evidence that isn't gathered automatically or isn't linked to a policy has guidance for uploading the right thing for the auditor. Drata has also connected us with auditors that are familiar with the platform to improve our auditing expirience.
Drata is very useful for SOC, HIPAA etc
What do you like best about the product?
Framework for SOC , HIPAA is excellent..
What do you dislike about the product?
Nothing,Drata is aawesome product.......
What problems is the product solving and how is that benefiting you?
SOC and HIPAA evidence collection
Start to finish SOC2 with minimal external interaction
What do you like best about the product?
- Drata's large list of integrated platforms
- Policy & Procedure generation and management
- Vendor management
- Risk Management
- Notifications
- Support, especially from Amanda Farris-Reid
- Policy & Procedure generation and management
- Vendor management
- Risk Management
- Notifications
- Support, especially from Amanda Farris-Reid
What do you dislike about the product?
My biggest pain point was the status of "currently compliant" personnel showing not compliant without the ability to resolve them or provide exceptions.
They have since added the exception feature which alleviates my concern.
They have since added the exception feature which alleviates my concern.
What problems is the product solving and how is that benefiting you?
Start to finish security control creation and maintenance.
Still A Challenging Process, But Great Partnership and ROI
What do you like best about the product?
Anyone who tells you that obtaining certifications, reviewing policies, and mapping controls to data privacy and security frameworks is easy, fast, or fun is a liar. You need a partner to embrace the suck and guide you along the way. Easy to use, easy to implement, and regular check-ins with our customer support team. The Drata team mixes the right amount of compassion and empathy for those challenged in the technical area but enough accountability that consistent progress is possible. Data privacy and security shouldn't be a race, so take your time, make the most of the support, and the service provided will pay a healthy return in the short and long term. Good Luck!
What do you dislike about the product?
This is the intersection of compliance and technology. What's not to love? The Drata team has done their best to make these challenging topics easier—no complaints about Drata, just the complexity of this space.
What problems is the product solving and how is that benefiting you?
I'm too small to spend time on data compliance and privacy, but it's too big an issue to ignore. Drata has given me confidence that I'm doing what's right for my business and my customers.
Good to work many to learn
What do you like best about the product?
Its user friendlyness an easy to access
What do you dislike about the product?
Alert messages not received to email or any other mode.
What problems is the product solving and how is that benefiting you?
Employees monitoring is secured and easy to access
Great tool for our SOC 2 journey
What do you like best about the product?
Ease of use in gathering and reporting evidence. Followed closely by response from CS.
What do you dislike about the product?
Not much to dislike. Early on there wasn't the interface to several tools we use but that's slowly improving.
What problems is the product solving and how is that benefiting you?
Gathering evidence for our SOC 2 audits.
Extremely useful compliance tool
What do you like best about the product?
Automation of audit tasks.
Easy high overview of status of tasks and event tracking, status of functions.
Easy high overview of status of tasks and event tracking, status of functions.
What do you dislike about the product?
Would like more customisation on security quiz.
What problems is the product solving and how is that benefiting you?
Compliance
Integration with IT systems for automated checks
What do you like best about the product?
Drata made it pretty easy to integrate with our major systems for IdP (Google) and MDM (Hexnode), even without installing any extra agent. We would then be notified if anything went out of compliance automatically. We could also exclude service accounts for any negative notification. Pretty neat!
What do you dislike about the product?
The Policy Center is a bit confusing to use, especially the options to "see current version" or edit the policy. Other than that, pretty clean platform!
What problems is the product solving and how is that benefiting you?
We used Drata heavily for our SOC 2 Type 2 auditing, it was a vital piece of the whole process and we successfully passed it!
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