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Reviews from AWS customer

9 AWS reviews

External reviews

1,085 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Patrick K.

great founding team and has supported our investors

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
ease of use. logging in and have a good view of fields that i need.
What do you dislike about the product?
connectivity - api keys. could be better at using outside systems.
What problems is the product solving and how is that benefiting you?
soc 1


    Allan H.

Powerful and easy to use

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
Great platform for storing and documenting compliance activities and evidence. Online support and chats have been very helpful.
What do you dislike about the product?
It would be good if the platform also provided more guidance on and even a walkthrough on key compliance activities. For example, a guided walkthrough on tabletop exercises or recommendations on pentest services.
What problems is the product solving and how is that benefiting you?
Using the platform to support and maintain SOC-1, SOC-2 and PCI compliance.


    Information Technology and Services

Compliance accountability - Drata is a great platform for you!

  • June 03, 2024
  • Review provided by G2

What do you like best about the product?
This platforms helps us to keep the organization accountable with every complaince cert we require. Not only does it keep everything in one place, but the regular checks means that we don;t lose sight of areas that otherwise would be easy to drift from. Additionally, the ability to connect multiple frameworks, means we need to do the hard work only once!
What do you dislike about the product?
Some frameworks are not mapped fast enough, but the company is quick to respond to requests and address questions.
What problems is the product solving and how is that benefiting you?
Compliance managmeent and auditing


    Micah K.

Drata makes staying in compliance fairly easy (at least on the HR side)

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It's been fairly easy to keep up with policy additions and changes, and we have made most use of personnel compliance in our HR / IT departments, to make sure onboarding and offboarding of employees is done in compliance.
What do you dislike about the product?
We had some initial hiccups getting our HRIS to successfully "talk" to Drata but we were able to get that resolved with help from our HRIS programmers who worked with Drata's API. Their customer support has been ok but not amazing.
What problems is the product solving and how is that benefiting you?
For my department, Drata helps make sure that onboarding and offboarding of employees is both smooth and completely compliant.


    Information Technology and Services

Well designed platform enables organizations to complete a SOC 2 audit successfully.

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
It is fairly straightforward to use and helps organize all of the infomation, enables personnel to accept policies, etc., and makes the audit process much more straightforward. Personalized customer support was excellent.
What do you dislike about the product?
The stock templates are poorly written and require major work to be usable.
Finding out why some monitoring tests fail can be confusing and time-consuming.
Small items that are out of compliance can trigger large 'no ready' swings. For example, one person who is late for a background check causes readiness to drop from 100% to 88%.
What problems is the product solving and how is that benefiting you?
Enabled a company with very little SOC 2 experience to achieve attestation within our schedule. Organizes the information and processes without having to have a bunch of manual folders, etc.


    Computer Software

Company security platform

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Whenever there is any new update on company policies it helps us to review and and get updated about it. Easy slack integration.
What do you dislike about the product?
Lots of slack notification keep poping up untill you acknwledge the policies which has been updated in the app.
What problems is the product solving and how is that benefiting you?
Its helping with company policies.


    Mechanical or Industrial Engineering

Stable, easy-to-use / learn, fast response times for audit help or app help, trust center is a plus

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
I was new leading an organization through SOC 2 start-to-finish when I got started. Drata generally does well at ensuing everything, "make sense." For the parts I required assistance, I either had my account representative I met with on a regular cadence, they could pull in the right person, or their live chat someone always responded in minutes.
What do you dislike about the product?
AI is the new "hotness". They, like all products, are adding it in. I can still get to a human quickly in live chat still but I first have to appease the AI help bot. The human part of the Drata process has been just important, if not more, than the software.
What problems is the product solving and how is that benefiting you?
Completing our SOC 2 Type I & II, NIST 800-171, CMMC


    Silvia B.

Helps me easily monitor security compliance

  • April 19, 2024
  • Review provided by G2

What do you like best about the product?
As CISO for our company, Drata helps me easily monitor our controls and compliance without needing to be across every little detail. I have also been very impressed with our CSM Ryan, he has been fantastic helping us get the most out of the product.
What do you dislike about the product?
None, Drata works well for our company's needs.
What problems is the product solving and how is that benefiting you?
Monitoring security compliance, documentation


    Pablo M.

Excellent product supported by a very professional team

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
The automated monitoring is excellent, and the number of connectors keeps growing. We had minimum issues linking Drata to our AWS and Azure resources. We have also been able to link with other types of products, like our HR management system and source control repositories.

In addition to the platform's technical capabilities, I think the best feature is that Drata honestly cares for its customers. We had a Drata staff member dedicated to our account who has been super patient and helpful during the onboarding. Then, their Live support is very quick. Their onboarding and customer support are some of the best I have come across in the software industry.
What do you dislike about the product?
I wouldn't say "dislike", but its Policy Centre needs some improvements to make it more efficient and flexible. But it does what it is meant to do.
What problems is the product solving and how is that benefiting you?
We work in the health sector, and therefore we need to be compliant with HIPAA and GDPR in the markets we operate. In addition, our security needs to be tight, so the platform is helping us to be ready for SOC2 and ISO27001 certifications.


    Computer Software

Implementing Drata over the last 12 months

  • April 11, 2024
  • Review provided by G2

What do you like best about the product?
- Craig Macaraeg was our CSM who was a great help over the last 12 months helping us integrate Drata and get upto 100% compliance. He was very helpful, emphatetic and a pleasure to work with
- reduces manual work during an audit
What do you dislike about the product?
- Drata should focus on building more integrations with security tools (which are in their roadmap)
- Takes time to port over an existing compliance program into Drata (much easier if you are starting from scratch)
What problems is the product solving and how is that benefiting you?
automating audit evidence collection