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Fast to onboard and integrate for company wide compliance needs
What do you like best about the product?
Range of tools and services that can be integrated from day 1 help the integration and initial compliance control checks show a quick return on investment.
The platform is quite intuitive compared to others in the market and with the in-console support with quick human response was one of the main plus points.
The platform is quite intuitive compared to others in the market and with the in-console support with quick human response was one of the main plus points.
What do you dislike about the product?
While the platform does bring a lot of benefits, the cost for each additional compliance framework is still fairly high.
What problems is the product solving and how is that benefiting you?
In the finance/payments space, there are various regulatory and compliance requirements to address. Consolidating those in to a tool that can map the frameworks together, reducing time in audits and ensuring that we maintain a compliant state across disparate teams is a game changer.
In addition, the additional possibility to add and map requirements from customers and partners to ensure we maintain contractual promises helps to alert us to any degradation in our service quality and alignment with responsibilities.
In addition, the additional possibility to add and map requirements from customers and partners to ensure we maintain contractual promises helps to alert us to any degradation in our service quality and alignment with responsibilities.
Super easy compliance tooling - highly recommended!
What do you like best about the product?
I've had nothing but good experiences with Drata - the support is top notch, and very responsive. As a small security and compliance team, its great to be able to lean on Drata's compliance experts. The onboarding and customer success experience has been seamless as well - we have felt very well supported as we transitioned from another ISMS tool.
The difference from our prior, manual, hard to navigate tooling has been incredible, and the user access review feature has shaved weeks off our access review requirements. Keep up the good work!
The difference from our prior, manual, hard to navigate tooling has been incredible, and the user access review feature has shaved weeks off our access review requirements. Keep up the good work!
What do you dislike about the product?
The integrations are still being fleshed out, and there might not be as much as other products out there, but its coming along nicely. The issues I have had have been sorted out quite quickly.
What problems is the product solving and how is that benefiting you?
Automates a lot of the manual work for compliance, and moves us towards a continuous compliance model which works very well for us.
Drata is supported by the best
What do you like best about the product?
Drata employs a large number of knowledgable professionsals to support you in your security compliance goals
What do you dislike about the product?
I hope that the integrations continue to evolve and grow in numbers
What problems is the product solving and how is that benefiting you?
Drata aides us in reigning in the complex compliance and security alerting requirements for various compliance obligations and security goals
Drata Equals Professionalism
What do you like best about the product?
When we had a small issue with the latest "Drata Agent" on 3 of about 30 Windows-PCs , I contacted support and the response was QUICK. After some brief back and forth, I was provided a solution that was easy to understand & implement AND IT JUST WORKED!!! It worked right away with little to no downtime - and no Restart was required (although a restart was recommended - as it should be with all of MS' Windows NT Technologies)...
... As an experienced IT tech - and especially with Windows lol - I know "these things happen". But - in the end - the only thing that really matters is solving the problem quickly. THAT is exactly what happened!!! I will also note: I feel that Drata's systems and software is relatively clear and uncluttered. Working with Users and the Drata Agent is simple. THIS is VERY important. We use a mix of Windows 10 and 11 - mostly w10/22H@ and some w11/21H2-23H2. The Agent experience is consistant - this too is VERY important.
... As an experienced IT tech - and especially with Windows lol - I know "these things happen". But - in the end - the only thing that really matters is solving the problem quickly. THAT is exactly what happened!!! I will also note: I feel that Drata's systems and software is relatively clear and uncluttered. Working with Users and the Drata Agent is simple. THIS is VERY important. We use a mix of Windows 10 and 11 - mostly w10/22H@ and some w11/21H2-23H2. The Agent experience is consistant - this too is VERY important.
What do you dislike about the product?
The ONLY downside so far - from my point of view - was that we had any issue at all with the Drata Agent. But it was minor because it was remediated so quick.
What problems is the product solving and how is that benefiting you?
Our Company is meeting the requirements to achieve ISO 9001 Certification. Drata has been incredibly helpful!
Good product to help you jump-start your compliance journey
What do you like best about the product?
Managing workforce, integrations with our tech stack.
What do you dislike about the product?
Policies editor, look of generated policies, and controls that show "passed" but evidence is missing.
What problems is the product solving and how is that benefiting you?
Helps gather and centralize evidence in one place
Drata is Amazing!
What do you like best about the product?
Drata helps us stay focused on our compliance goals and streamline processes. Their support and customer success team are AMAZING! They always have an answer to my questions even if they don't know the answer themselves.
What do you dislike about the product?
There is a LOT of work to put in at the beginning. Lots of connections and policy updates that need to be made for it to be made effective.
What problems is the product solving and how is that benefiting you?
Drata helps us streamline our processes to reach our compliance goals.
Great experience for SOC2
What do you like best about the product?
Our experience with Drata for SOC2 compliance has been really good. Jordan, our customer rep, guided us through the process step-wise and has always checked on things as we progressed. The platform is easy to set up (with automatic connections & sync with our cloud/SaaS software), easy to use (once you train a little), and the maintenance is pretty straightforward. We use them almost daily to check on things and ensure compliance is tight.
What do you dislike about the product?
The stage between onboarding and getting to full speed needs some serious ramp-up and learning.
What problems is the product solving and how is that benefiting you?
Security compliance
A lighthouse in the fog of security certifications
What do you like best about the product?
It gives me a clear and comprehensive list of things I need to put in place to achieve any certification. It is easy to use, easy to put in place. I use it every day.
What do you dislike about the product?
The product is still young and there are some bugs on the platform. The customer support seems sometimes overwhelmed.
What problems is the product solving and how is that benefiting you?
Saves time to gather evidences
Gives me a clear of requirements I can tick one by one
Gives me a clear of requirements I can tick one by one
Drata's platform makes compliance easier
What do you like best about the product?
The platform is great -- resources, chat, and just general monitoring of what's happening and needs to happen.
It's a single source of truth and easy to use on a regular basis. Plus the customer support is great!
It's a single source of truth and easy to use on a regular basis. Plus the customer support is great!
What do you dislike about the product?
I think the access to information on what the control means and what is needed could be more detailed. The information is a little hard to know exactly what is needed and working with auditors helps, but it would be more efficient with common examples and needs.
What problems is the product solving and how is that benefiting you?
getting and maintaining our SOC2 compliance
ensuring that we are up to date on the controls and needs throughout the year, so that it's easier when we have to go through the annual attestation process
communicating with our advisors
one place to house all the evidence and docs
ensuring that we are up to date on the controls and needs throughout the year, so that it's easier when we have to go through the annual attestation process
communicating with our advisors
one place to house all the evidence and docs
Detailed and Organized
What do you like best about the product?
I like the way drata is organized. Seperation of Controls, Policies and personal is perfect.
What do you dislike about the product?
Notifications were not always sent out when policies where updates
What problems is the product solving and how is that benefiting you?
Getting us to SOC2 compliance and then moving to HIPAA
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