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Good organizational tool for managing IT audits
What do you like best about the product?
I like the built-in tools to help manage the various audit processes we must comply with. It has helped our various team members go to one tool to manage the disparate and various needs of our audit process.
The default integrations matched 90% of the platforms we use today. Enabling Drata to scan our various tools regularly to ensure compliance.
The default integrations matched 90% of the platforms we use today. Enabling Drata to scan our various tools regularly to ensure compliance.
What do you dislike about the product?
The interface can be confusing at times.
What problems is the product solving and how is that benefiting you?
Drata is responsible for our Compliance Management, this has aided us keep our systems secure and transcat with enterprise level customers.
The most automated compliance platform we could find!
What do you like best about the product?
Many automated tests, reminders. Once we familiarized ourselves with the UI, it's really simple to use and it provides everything we need.
What do you dislike about the product?
It took me a while to get familiar with the UI. Also setting up connections was sometimes a bit tricky and we needed to contact Drata support to reset it and try again.
What problems is the product solving and how is that benefiting you?
Drata checks our identity provider, cloud accounts, ticketing system etc. and it all clicks together.
Drata is the best tool to use for Infosec compliance.
What do you like best about the product?
Exceptional Customer Support: In the rare instances where assistance is needed, the Drata team provides exceptional customer support. The support team is responsive, knowledgeable, and dedicated to resolving issues promptly. Seamless Integration: Drata seamlessly integrates with existing tools and software, minimizing disruptions during the implementation phase. This allows for easy monitoring for compliance.
What do you dislike about the product?
Drata can expand the scope of the tools they integrate with so that users can have a wide variety. Drata can implement recurring tasks option to allow easy tracking of tasks.
What problems is the product solving and how is that benefiting you?
compliance
Great experience navigating a challenging process
What do you like best about the product?
Clear instructions on navigating complex compliance needs and stellar customer service to guide you through compliance processes.
What do you dislike about the product?
Automated tests sometimes flag non-existent issues.
What problems is the product solving and how is that benefiting you?
Provides clear instructions on navigating SOC2 and HIPAA compliance procedures. Provides tools to maintain compliance year after year.
Great tool for compliance automation and customer assurance for cloud based applications
What do you like best about the product?
Great support / implementation experience. Modern and effective user experience across the portal. Comprehensive coverage for most major compliance and assurance programs. It is an investment to get fully onboarded by mapping existing controls to monitors for your environment, but the investment pays off in time saved each year during audit periods, and the ability to show real time monitoring status on the Trust Portal, which I recommend. Very good list of integrations for us, including our primary cloud provider, training provider, endpoint protection and policy management.
What do you dislike about the product?
The inherent problem with any compliance automation platform is that it must be opinionated, meaning you must have controls that match assumptions. If you are implementing Drata on top of an exisiting security program, and your controls don't match the "default" implementation expected, then you can't take advantage of automation on those controls. Drata is exceptionally powerful if it's implemented at the same time as your security controls, but has done very well being retrofit on an existing one as well.
What problems is the product solving and how is that benefiting you?
Compliance automation to save time and effort during audit cycles, and securely provide artifacts to customers.
Excellent software to monitor a certification
What do you like best about the product?
We liked it because it monitors different security parameters and it is also tracking who did what from a security standpoint.
We used it first when we were doing our Iso 27001 certification and we are still using it to monitor our current performance. It was also very useful when we upgraded from ISO27001-13 to 27001-22. It is comprehensive that made the qualification and audit easier for us and for the reviewer.
We used it first when we were doing our Iso 27001 certification and we are still using it to monitor our current performance. It was also very useful when we upgraded from ISO27001-13 to 27001-22. It is comprehensive that made the qualification and audit easier for us and for the reviewer.
What do you dislike about the product?
Sometimes there are no reg flags where some proof should be found and also sometimes there are flags just because a employe computer was not online for more than a day. Overall these are minors concerns and we were able to relay the information to the support team.
What problems is the product solving and how is that benefiting you?
we were looking for an easier way of achieving our iso certification and tracking our progress over time. It was also very useful when we upgraded from ISO27001-13 to Iso-27001-22. The tool is easy to use for our team and provides good visibility into our progress.
Build a security strategy from scratch
What do you like best about the product?
I use Drata every day. Drata offers a comprehensive list of requirements to meet and controls to be put in place for each certification. They are easily understandable if you have some basic skills in security.
What do you dislike about the product?
There are often issues with the different connections and the support struggles to sort them out.
What problems is the product solving and how is that benefiting you?
It provides me the precise list of requirements I need to meet to pass a security certification.
I get access to templates and it gathers automatically a lot of information from the connections.
I get access to templates and it gathers automatically a lot of information from the connections.
Still the best place for compliance and audit checking
What do you like best about the product?
The software is simple enough that anyone can understand what is happening but complex enough so that when passing information about technical tasks no one is looking at you with a blank face.
Implementation of the tasks are described well and any time I have any queries I the in app chat is always handy and if it is something more complex my account manager will contact me shortly afterwards.
Implementation of the tasks are described well and any time I have any queries I the in app chat is always handy and if it is something more complex my account manager will contact me shortly afterwards.
What do you dislike about the product?
When you having a failing tasks there is no notification either through email or some other method to advise this. Had a case where something change and the monitored task was failing but didn't pick it up until i checked Drata at the end of the week.
What problems is the product solving and how is that benefiting you?
Drata solved our problems with setting up, monitoring and tracking SOC2 compliance. We have gone further than this and using it to keep on top of our GDPR and soon ISO27001.
Great layout and quite intuitive. Helps you organize all you compliance work.
What do you like best about the product?
The best feature of Drata is that it helps you organize all the controls you need in place - in order to be certified accoring to the certification of your choice. If your employees haven't read the required policies or performed the training they were supposed to do, Drata will remind them or you can easily go into the dashboard to see who you need to chase.
Another thing that stands out is its beautiful design. It really is one of the better softwares from en esthetic point of view. The intiutive GUI makes Drata easy to use and the many ready-made templates make the the implementaion easy.
Compliance can be complicated but the chat function with customer support is really quick and the people there are knowledgeable and respond quickly to any technical or compliance related questions.
Frequency of Use: When you implement Drata, you need to use it a lot. But once up and running, I use Drata more as a tool to follow up any gaps towards being certified.
I also really like that Drata has made it easy to share our compliance work with potential customers in a "trust center". Here you can tailor what you show to your customers and share all the information you want by sending them a URL. We try to do this before onbaording a new customer to eliminate a tedious compliance process from the customer's side.
Another thing that stands out is its beautiful design. It really is one of the better softwares from en esthetic point of view. The intiutive GUI makes Drata easy to use and the many ready-made templates make the the implementaion easy.
Compliance can be complicated but the chat function with customer support is really quick and the people there are knowledgeable and respond quickly to any technical or compliance related questions.
Frequency of Use: When you implement Drata, you need to use it a lot. But once up and running, I use Drata more as a tool to follow up any gaps towards being certified.
I also really like that Drata has made it easy to share our compliance work with potential customers in a "trust center". Here you can tailor what you show to your customers and share all the information you want by sending them a URL. We try to do this before onbaording a new customer to eliminate a tedious compliance process from the customer's side.
What do you dislike about the product?
Some of the evidence is static and you can fool Drata by uploading something that is not real evidence. However, there are more and more integrations towards other systems, which makes evidence live and up to date.
What problems is the product solving and how is that benefiting you?
Drata his helping us aligning all the internal policies and controls but also helping us to communicate it and building trust towards the entire supply chain and ultimately our customers.
Automation Our Compliance Process for the Win
What do you like best about the product?
Drata is well integrated with the majority of cloud systems we use to manage our business and platform.
What do you dislike about the product?
Some aspects of the UI navigation seem to be more hidden than they need to be. There are a number of workflows that require many clicks to get to the right screen.
What problems is the product solving and how is that benefiting you?
We are HIPAA compliant and SOC 2 Type II audited. We are using Drata is the data collection and exchange platform for everything.
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