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Superior Care, Flexibility and Knowledge
What do you like best about the product?
We have been using Drata for a couple of years now, but we had a third party managing it until the beginning of this month. Within my first 2 weeks, I was reached out to in order to set up an introductory call concerning our service, renewal, questions, and concerns and even reached out to support for a couple of questions I had regarding a vendor. They handled every question I had with clarity and tons of resources! Would absolutely recommend Drata to anyone looking for help with their compliance- the platform is very easy to navigate once you understand where things are...almost tracks itself. Thanks to them we achieved our SOC 2 Type II audit with flying colors and no exceptions!!
What do you dislike about the product?
Nothing so far! My only hang-up is knowing when to treat a contractor as a contractor or a vendor (if they work for a company) and how to decide which is best, but my support agents helped me immediately.
What problems is the product solving and how is that benefiting you?
As a new IS Manager, Drata helps me stay on track and know EXACTLY what needs to be done. As mentioned before, thanks to Drata we passed our last audit with no exceptions!
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Drata provides an amazing product and very helpful support.
What do you like best about the product?
Drata's product solves a lot of our compliance problems in a very neat and efficient way, from helpful dashboards and monitoring systems to the audit support itself. The customer success teams are also very helpful, quickly available, friendly, and caring.
What do you dislike about the product?
In my company we have to use outside tools to collect all the evidence for the audit, even though we also have it in Drata mapped to some controls, not all of it can be conveniently collected in one place with linear view.
What problems is the product solving and how is that benefiting you?
Drata helps us see where we are with our security compliance goals, as well as monitor and supervise employees' compliance with our policies, and guide us through the audit preparation.
Drata is a game changer
What do you like best about the product?
Drata has been instrumental in helping our team become rockstars at compliance. The integrations are the best part of the platform as it has helped to drastically reduce the time spent on all things compliance.
What do you dislike about the product?
I do not have any dislikes. We truly love Drata.
What problems is the product solving and how is that benefiting you?
Managing our frameworks and having all our compliance information in a single place making it all easy to manage.
Accelerates time to compliance
What do you like best about the product?
Automated Evidence Collection saves a huge amount of time.
What do you dislike about the product?
Sometimes, controls are specific to certain technologies.
What problems is the product solving and how is that benefiting you?
Evidence collection for compliance programs.
Drata - All GRC needs across the enterprise
What do you like best about the product?
It is optimal having access to all of the required functions in one place for Vendor Management, Customer Due Diligence, Trust Portal, Policy, Control Frameworks, and managing the certification process for compliance.
What do you dislike about the product?
Not FedRAMP certified - need more integrations
What problems is the product solving and how is that benefiting you?
Trust portal was first. Unifying evidence across controls is amazing.
Automated Compliance
What do you like best about the product?
It streamlines and automates my compliance needs. It's easy to use. It saves me time.
What do you dislike about the product?
The do such a good job of listening to the customer that its hard to identify negative aspects of Drata.
What problems is the product solving and how is that benefiting you?
Compliance automation for SOC 2
Geting started and getting better
What do you like best about the product?
We know that compliance != security, but it's a great way to just GET STARTED on a security journey. Drata helps make this easy.
What do you dislike about the product?
Not too many downsides, but like any non-directly-revenue-related expense, it can be hard to get budget. The ROI is there, though!
What problems is the product solving and how is that benefiting you?
Saves time, helps keep "eyes in the sky" on our control, makes the audit process easy.
Jumping into GRC
What do you like best about the product?
Platform helps first timers like myself comfortable with the frameworks we are starting our journey on. Reporting and automated tests help reduce time for us and avoid use spreadsheets.
The Drata support is also very helpful and responsive
The Drata support is also very helpful and responsive
What do you dislike about the product?
Its not free.
In all seriousness the policy editor is hot garbage. Working between the editor UI and copy/pasting between Google Docs or MS word is terrible.
In all seriousness the policy editor is hot garbage. Working between the editor UI and copy/pasting between Google Docs or MS word is terrible.
What problems is the product solving and how is that benefiting you?
I was tasked with getting my organization ISO 27001 compliant. As a one-man IT department I needed a platform and partner that can help me manage my time better. Continious monitoring, policy templates, support that is always available and a nice dashboard for reporting has helped so much and we're only getting started with our compliance journey!
Great for keeping us compliant continuously
What do you like best about the product?
Integrations with all 3rd party systems.
What do you dislike about the product?
Need more user-roles for real enterprise use.
What problems is the product solving and how is that benefiting you?
Setting up for compliance and continuous monitoring for the controls.
Drata and the GRC Journey
What do you like best about the product?
Since implementing DRATA I have seen a reduction in audit burden on valuable resource within the company which has lead to increased productivity. DRATA has offered a simple one stop management tool for simplifying governance management.
What do you dislike about the product?
The risk management module still has some way to go to reach the level of maturity required for large enterprise.
What problems is the product solving and how is that benefiting you?
DRATA has enabled the [rimnciple of evidence once comply many which has reduced the time required for evidence collection. In addition it has also coalesced the audit experience for staff and external auditors.
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