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Small Startup - Fast Track to Soc2 and HIPAA
What do you like best about the product?
Very easy and straighforward to use-prepopulated policies and easy to understand progress dashboards. Lots of very easy integrations.
What do you dislike about the product?
Not as automated as I thought--but hard to imagine how much easier they could make it. I wasnt very familiar with the security process before we went through this.
What problems is the product solving and how is that benefiting you?
Drata solves a lot of the project planning, coordination and communication around getting security certifications--and does so at a fraction of the cost and effort. Its hard to put a price on how much time and effort htis saved us.
                        
                            Helps me keep compliance up to date and under control.
What do you like best about the product?
The way it notifies about things that need to be improved, and the control tracking it performs on an ongoing basis along with integrations.
What do you dislike about the product?
In previous versions, the platform did not correctly perform the verification tests.
What problems is the product solving and how is that benefiting you?
The correct mapping of controls both from different frameworks and from the assigned endpoints.
                        
                            Drata - easy to use and track progress
What do you like best about the product?
Drata is extremely easy to implement and more importantly, track company progress against SOC2 compliance in order to drive adoption of compliant processes & controls.
What do you dislike about the product?
Drata has been extremely valuable in our push towards compliance best practices and SOC2 compliance. While there were some employee hesitations about downloading Drata and its activity tracking capabilities, we were able to clearly explain what Drata will and will not do in terms of employee activity tracking to assuage any concerns and drive adoption across our employee base.
What problems is the product solving and how is that benefiting you?
Drata is helping us identify gaps and drive towards SOC2 compliance certification
                        
                            Drata was able to get our SOC audit completed on-time with easy management and integrations.
What do you like best about the product?
We really liked the automated compliance monitoring of our hosted cloud environments for potentials threats and misconfigurations. With threats and their resolutions highlighted, it was easy to resolve security configurations.
Overall everything was easy to setup and go through on frequent basis.
Overall everything was easy to setup and go through on frequent basis.
What do you dislike about the product?
A couple features such as employees and their respective accounts were not in sync in the cloud environments due to little difficult way of configuring that option. Was able to get help from their support though.
What problems is the product solving and how is that benefiting you?
Drata makes it very easy to manage all controls of the SOC framework (in our case). Multiple integrations allow users to quickly identify loopholes in different environments. Drata also provides instructions on how to solve those issues.
                        
                            Happy customer and materially better than our prior set up
What do you like best about the product?
Drata has been able to help us consolidate into one place all our security and compliance documentation and ensure we can track that we are continually meeting requirements, and share that documentation with current and prospective customers. This is a massive improvement on the various files, folders, wikis etc that we had before. Their customer facing trust page is great, and I particularly like the in-app chat with support (I had a lot of questions getting started). It was easy to set up integrations with our various systems too. I'm probably not using Drata as much as I was during set up but still find the system easy to use and to get what I need. Finally, they have been responsive in improving their platform with new product features.
What do you dislike about the product?
There is probably only a couple of downsides that I've experienced with Drata but they are complaints around the margins. A two-way integration with our ticketing system would be great for autmatically creating tickets for failing tests. It would be nice to be able to download results of certain tests only into a separate report too. And finally at times I found it hard to find the relevant help article so found myself going to support perhaps more than I would have otherwise. It doesn't have an in-built questionnaire response tool, but does integrate with others
What problems is the product solving and how is that benefiting you?
streamlining our customer privacy questions and teamwork on ensuring compliance with our frameworks
                        
                            Great support
What do you like best about the product?
Great customer support, very responsive and honest response, constent improvements on the platform.
What do you dislike about the product?
The platform is fairly young so there's a few features to iron out (policy editing notably).
What problems is the product solving and how is that benefiting you?
Removed a lot of the headaches of knowing what to do, where to look for information and how to understand certain piece of regulation.
                        
                            Automation At its best
What do you like best about the product?
I have been using Drata for 3 years now and it has been amazing. I really like the automation and integration that it offers. On top, their support is amazing. I love that I can get answers instantly via chat
What do you dislike about the product?
There are not much thing that I don't like but only thing is at time UI gets confusing to find the monitoring control from controls.
What problems is the product solving and how is that benefiting you?
It saves lot of time especially if you are a startup where there are lots of thing and usually we don't get time to manage SOC2
                        
                            Easy, smart, and a game changer
What do you like best about the product?
Drata has completely automated our SOC 2 reporting process - and has turned a terribly complex process into one that is smooth, simple, and streamlined. 
It's also plugs into so many different systems to track the status of our controls, which is a huge time save.
It's also plugs into so many different systems to track the status of our controls, which is a huge time save.
What do you dislike about the product?
Drata is still a growing company and there are sometimes bugs (that are caught quickly and communicated that they are fixed). Drata's team is building fast and continues to make things more and more intuitive.
What problems is the product solving and how is that benefiting you?
Drata helps us save time while staying secure and compliant with our SOC 2 audits. They keep us organized, on task, and focused on what matters.
Drata categorizes all information you input into it in an easy and actionable way.
                        
                            Drata categorizes all information you input into it in an easy and actionable way.
Lead Engineer
What do you like best about the product?
The security and assurance it provides to our valuable data
What do you dislike about the product?
Not a lot,but the number of accept policy requests
What problems is the product solving and how is that benefiting you?
Customer assurance and client compliance
                        
                            Awesome product
What do you like best about the product?
The DRATA application is very easy to use and provides adequate help to ensure that all compliance requirements are covered while preparing for a compliance audit.
What do you dislike about the product?
Nothing in particular although at times even when the evidences are uploaded, the control does not show up as green. I think this has been fixed through the Evidence Library which surely makes things easier.
What problems is the product solving and how is that benefiting you?
It is helping us prepare for the SOC 2 and HIPAA compliance  audit. The tool and the team at DRATA have been awesome and supported us throughout our compliance journey,
                        
                            
                    
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