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Great, easy, painless experience
What do you like best about the product?
Ease of use. Without a doubt, we had no issues in following through the platform and getting out systems onboarded quickly.
What do you dislike about the product?
I think that some of the pricing and negotiation was a little confusing, but our process was rushed.
What problems is the product solving and how is that benefiting you?
They helped us achieve our certifications.
Drata is a great platform for third-party compliance management
What do you like best about the product?
Drata gives real-time compliance metrics for maintaining a proper posture for SOC 2 and ISO27001 reporting.
What do you dislike about the product?
Drata is working to improve its functionality whenever any errors or limitations are identified.
What problems is the product solving and how is that benefiting you?
Maintaining transparency for any deficiencies that need to be remediated for SOC 2 and ISO27001 compliance.
Great tool and a great team to fast-track your compliance
What do you like best about the product?
The Drata tool is intuitive and easy to use, and packed with all of the controls you need for SOC2 or ISO27001 out of the box including template policies and control mappings. Their Customer Success team (Elise specifically) does a great job at understanding your goals and time frames and helping your team execute.
What do you dislike about the product?
We came from another compliance platform which I won't mention, but Drata is reasonably full-fledged with a jam packed roadmpa - their vulnerability management could be improved if you're using something like AWS Inspector which doesn't provide a robust capability.
What problems is the product solving and how is that benefiting you?
Drata is helping us to automate and organize our companies Compliance efforts, it has helped us achieve and maintain SOC2 Type II and we're on our way to ISO27001 certification shortly
Very good price and product
What do you like best about the product?
I think they do a great job on the automation of most controls and the tracking of seeing if people is in compliance. They also have the tracking and vendor section that is very helpful
What do you dislike about the product?
I think I would like more things automated, specially some reports like the Statement of Applicability or get more option when working on the vendor section, still pretty manual work, but easy to have one source of truth
What problems is the product solving and how is that benefiting you?
Automating most of the compliance process, but it is tricky with some of the cloud compliance since not all of the automations work so some work still had to be done manually. But the other ones, specially the team in compliance works and is extremely helpful
Drata is big enough to handle our compliance requirements, and small enough to care.
What do you like best about the product?
Highly responsive customer service and support team. Drata is big enough to cover a broad section of compliance requirements and small enough to understand our novel use cases and find ways for us to customise their product for our needs.
What do you dislike about the product?
We'd love to see better handling for multi-product companies (such as ours) with varying compliance requirements in different business units. It would also be great if Drata offered a broader range of expertise in some of the more obscure regulatory standards.
We've been pleased with how the Drata team responded to this feedback, ensuring they make feature requests visible in their roadmap and keeping us in the loop for new features that may be useful to us.
We've been pleased with how the Drata team responded to this feedback, ensuring they make feature requests visible in their roadmap and keeping us in the loop for new features that may be useful to us.
What problems is the product solving and how is that benefiting you?
We initially looked at Drata for ISO 27001 compliance, but have also found a number of practical uses in monitoring and user management. We'll plan to look at Drata's custom compliance frameworks to centralise all our compliance resources.
Comprehensive security audit platform is a force multiplier
What do you like best about the product?
Drata makes it easy to know what is necessary for your audit, continuously monitor it, as well as make it easy to understand the non-monitored controls. It also makes policy creation and management easy.
What do you dislike about the product?
Learning the interface takes some time. There are unmonitored controls that could be monitored. Their notifications are missing some key features and not very robust or configurable.
What problems is the product solving and how is that benefiting you?
Drata gives us a single pane of glass and metric for knowing our audit readiness. It provides a platform for consolidation of security audit monitoring across multiple vendors.
Excellent Platform!
What do you like best about the product?
User Interface, ability to integrate with the tech stack and service
What do you dislike about the product?
Nothing major, some UI enhancement when tracking the progress
What problems is the product solving and how is that benefiting you?
Taking on SOC2 certification is not an easy task, Drata made it easy for us to pursue this certification with their platform and service. SOC compliance will help us to grow our business
The Drata Experience
What do you like best about the product?
The UI of the platform is intuitive. Technical and compliance support is responsive and helpful when questions and issues arise (shout out to Sean and Dante!). Our CSM, Alex Bank, is easy to work with as well!
What do you dislike about the product?
Some features are still desired, but Drata provides a roadmap available to customers to view and rate feature requests on the importance to increase priority in development.
What problems is the product solving and how is that benefiting you?
Drata provides a platform for continuous compliance monitoring against existing frameworks such as ISO and SOC 2. This allows our compliance team to get an overview of our compliance posture throughout the year as well as set reminders for evidence gathering. Drata also provides a helpful feature that allows customers to contact compliance experts for clarification and questions.
They ship the right features fast.
What do you like best about the product?
We needed to complete SOC2 and the features, onboarding and support and the recommendation of a great auditor all just said that they've got their company thinking about customers all the time.
What do you dislike about the product?
At that time, when they first launched, I think the third party for background checks was not fully integrated - but I think that was due to the third party not being ready. However, that's cleared up and it's smooth now.
Besides that, I can't think of all that much.
Besides that, I can't think of all that much.
What problems is the product solving and how is that benefiting you?
Completing SOC2
Exactly what I had hoped for in a compliance platform
What do you like best about the product?
One of the biggest benefits has been the policy templates; they have been a big help in understanding what needs to be done as we prepare for our first certification. The Risk Assessment and Vendor Assessment modules have also been extremely helpful.
What do you dislike about the product?
I don't have any complaints; the platform is very intuitive to use and comes with great support.
What problems is the product solving and how is that benefiting you?
We had 0 official policies in place; the policy templates in Drata were a big part of the decision process, and have been extremely helpful in getting the necessary policies in place. I have also been unsure about how the risk assessment process should continue, and the portal provides a complete overview of how to walk through the assessment, remediation and ultimately the risk report.
The portal is very intuitive to use; any user getting access to Drata has very quickly found exactly what they needed in the portal with only minimal guidance.
The portal is very intuitive to use; any user getting access to Drata has very quickly found exactly what they needed in the portal with only minimal guidance.
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