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Easy to Onboard and operate
What do you like best about the product?
The implementation of Drata, coming from a previous solution, was really ease: simple staged onboarding steps, precanned policies to review (and leverage which saved us $$$ in technical writing review costs) combined with easy agents to configure for employee devices. The integrated approach with our SaaS ecosystem helps reduce the operational time and speeds our compliance activity. In fact, I'm happy to dive into Drata on a daily basis and their customer support is both interactive and human!
What do you dislike about the product?
One minor issue I have is that while there may be an integration in place for a specific area, many companies have multiple systems in place. This allowing only one integration per category becomes difficult and forces other internal effort that may complicate rollouts.
What problems is the product solving and how is that benefiting you?
As a financial services technology company, measuring our compliance performance is important. It's also important to provide that transparency to our prospective and existing customers to support business development and build trust. By automating much of the compliance activity we are more nimble and agile as an operator.
Excellent tool for achieving security compliance
What do you like best about the product?
Our Drata customer success representative is outstanding. Through the whole process, she's communicated what we need to do very cleary, has been patient with our shifting timelines and responsive to our questions.
The Drata security center has become a fundamental part of our tooling when it comes to evaluating our security posture and it's easy to notice when something falls out of compliance.
The integrations with the multitude of tools we use simplifies our day-to-day security operations as well.
The Drata security center has become a fundamental part of our tooling when it comes to evaluating our security posture and it's easy to notice when something falls out of compliance.
The integrations with the multitude of tools we use simplifies our day-to-day security operations as well.
What do you dislike about the product?
The Drata agent occasionally won't recognize certain requirements that have been fulfilled on our employees computer; this issue has been fairly infrequent, so it's barely enough to even mention :)
What problems is the product solving and how is that benefiting you?
Making sure that we are compliant with multiple different security frameworks.
Time saver in a busy world!
What do you like best about the product?
Making sure that I have full visibility in all areas that require security compliance is key for me and my company. Drata allows me to have that visibility in an organized and easy to use portal. The ability to use their well written policy templates, controls, evidence management and notifications features saves me a lot of time and effort. I am also a fan of their support and commitment to find improvement and offer new features.
What do you dislike about the product?
Their policy editor could still use more improvements. I found some issues working with large policies. Also, the ability to export policies to other formats would be nice to have. Drata was helpful providing a work around and sharing my feedback with the development team.
What problems is the product solving and how is that benefiting you?
Being a small security team, having Drata as a tool has allowed me to minimize the effort needed to manage and monitor my Information Security Management System making governance more efficient.
Drata - Best in Class Compliance Automation
What do you like best about the product?
Ease of use, completeness of features, and excellent technical and customer support.
What do you dislike about the product?
Occasional bugs, but they are addressed reasonably quickly.
What problems is the product solving and how is that benefiting you?
Drata enables a small security and privacy staff to more efficiently manage compliance with various regulations.
Drata walked us through the maze of attaining compliance
What do you like best about the product?
Drata has features that connect to your systems to confirm compliance in critical areas. They monitor it regulary and report outward when a system fails. It makes it easy to see what you need to focus on and your possible gap areas. They have compliance analysts and auditors ready to answer any questions along the way. It is easy to use and implemente.
What do you dislike about the product?
Additional connections to various systems would be helpful.
What problems is the product solving and how is that benefiting you?
Being SOC2, GDPR and CCP compliant is a feature required by many of our B2B prospects.
Worth every spend
What do you like best about the product?
Available documented resources/tools to help navigate.
Timely and relevant response from customer service agaents.
Regular information on updates to the platform
Timely and relevant response from customer service agaents.
Regular information on updates to the platform
What do you dislike about the product?
Separation of modules e.g my framework has a risk assessment but need to subscribe for risk management.
What problems is the product solving and how is that benefiting you?
It is solving the manual approach of drafting policies, documenting controls and monitoring progress.
It is an immense benefit because i can focus on some other function while Drata takes care of and provides information regarding my compliance status for improvement on areas lacking behind.
It is an immense benefit because i can focus on some other function while Drata takes care of and provides information regarding my compliance status for improvement on areas lacking behind.
Drata made our first audit possible
What do you like best about the product?
The guidance and built in workflow for on boarding gets you started very quickly. Quickstart is the Easy Button for our SOC2 journey, making our implementation efficient.
The automation makes keeping your controls in place much easier. The dashboard helped us understand how we were progressing on our journey. The staff were knowledgeable, friendly, and provided clear guidance on where to go next. Direct integration with our various service providers and the automation around that significantly reduced the time to get started.
The automation makes keeping your controls in place much easier. The dashboard helped us understand how we were progressing on our journey. The staff were knowledgeable, friendly, and provided clear guidance on where to go next. Direct integration with our various service providers and the automation around that significantly reduced the time to get started.
What do you dislike about the product?
Sometimes it was hard to understand how the automated controls worked and wy they were failing. We figured most out in the end, but the automated offboarding evidence was unclear why it was failing. mostly I think it is just. missing a refresh button to force another query against Jira.
What problems is the product solving and how is that benefiting you?
Drata enabled us to get started on our SOC2 type 1 audit and to prepare for our Type 2 audit later this year.
10/10 experience working with Drata
What do you like best about the product?
-Well designed and intuitive product
-Exceptional account management. Our account manager, Elizabeth, has proved invaluable. We have biweekly check-ins with her and she kept us on track for SOC2 Type II compliance and provided critical introductions to external vendors.
-Exceptional account management. Our account manager, Elizabeth, has proved invaluable. We have biweekly check-ins with her and she kept us on track for SOC2 Type II compliance and provided critical introductions to external vendors.
What do you dislike about the product?
Our experience has been overwhelmingly positive.
What problems is the product solving and how is that benefiting you?
We used Drata for our SOC 2 Type 2 audit
Thank you Drata & Elizabeth!
What do you like best about the product?
Drata has been an instrumental tool in keeping us organized and ensuring steady progress on our SOC2 journey. The platform's intuitive design and comprehensive features have simplified what could have been a complex process, allowing us to maintain focus and efficiency.
The highlight of our experience with Drata has been working with Elizabeth. Her expertise, guidance, and insightful navigation through the SOC2 landscape have been invaluable. We sincerely believe that without her contributions, moving forward would have been a much more challenging endeavor.
Moreover, the team's responsiveness deserves special mention. Whenever we needed assistance or had queries, they were always ready and eager to help, demonstrating a high level of customer service and commitment.
The highlight of our experience with Drata has been working with Elizabeth. Her expertise, guidance, and insightful navigation through the SOC2 landscape have been invaluable. We sincerely believe that without her contributions, moving forward would have been a much more challenging endeavor.
Moreover, the team's responsiveness deserves special mention. Whenever we needed assistance or had queries, they were always ready and eager to help, demonstrating a high level of customer service and commitment.
What do you dislike about the product?
some kind of batch feature i thought was missing
What problems is the product solving and how is that benefiting you?
Soc2 compliancy
Simplify compliance monitoring, review, audit and document management
What do you like best about the product?
It adds a more formal structure to otherwise very chaotic process. Here's a short description of some features which made our work many orders of magnitude easier. The on-boarding experience was straightforward and intuitive.
- Integration with other tools
Having to export a large stack of documents, format each one and finally find a place to store them pose a significant challenged and pain point. Drata makes it easy to setup, configure and use a wide range of tools.
- Infrastructure monitoring
We cannot emphasize the importance of this feature enough. Drata's ability to integrate with our infrastructure components such as cloud provides, user directory etc eliminates otherwise one of most labor intensive tasks in compliance audits as well as maintaining compliance.
- Document management
Instead of having documents everwhere, we are able to upload, track documents to a single shared space. It also provides a rich set of features with regards to special documents which require frequent update (e.g user access audits, security review reports etc)
We use Drata on almost daily basis. Whether it is onboarding a new employee, uploading quarterly security reviews or making sure our infrastructure components have not drifted away from a compliant state.
Excellence in customer support. Drata team provides efficient and effective supports in both compliance as well as technical domains. This helped our team to elimate any guess work and consult experts throughout our preparation work. Even individuals with less experience engage and perform compliance related duties with high confidence.
Finally, the audit experience was completely transformed thanks to Drata. We were able to on-board auditors with minimal effort. Provide them with all necessary permissions to resources and documents with nothing more than a few easy clicks.
- Integration with other tools
Having to export a large stack of documents, format each one and finally find a place to store them pose a significant challenged and pain point. Drata makes it easy to setup, configure and use a wide range of tools.
- Infrastructure monitoring
We cannot emphasize the importance of this feature enough. Drata's ability to integrate with our infrastructure components such as cloud provides, user directory etc eliminates otherwise one of most labor intensive tasks in compliance audits as well as maintaining compliance.
- Document management
Instead of having documents everwhere, we are able to upload, track documents to a single shared space. It also provides a rich set of features with regards to special documents which require frequent update (e.g user access audits, security review reports etc)
We use Drata on almost daily basis. Whether it is onboarding a new employee, uploading quarterly security reviews or making sure our infrastructure components have not drifted away from a compliant state.
Excellence in customer support. Drata team provides efficient and effective supports in both compliance as well as technical domains. This helped our team to elimate any guess work and consult experts throughout our preparation work. Even individuals with less experience engage and perform compliance related duties with high confidence.
Finally, the audit experience was completely transformed thanks to Drata. We were able to on-board auditors with minimal effort. Provide them with all necessary permissions to resources and documents with nothing more than a few easy clicks.
What do you dislike about the product?
- List of third-party integrations; though growing, it's still limited.
- Management of recurring tasks needs more improvement to enhance visibility
- Management of recurring tasks needs more improvement to enhance visibility
What problems is the product solving and how is that benefiting you?
Compliance monitoring and audit
Managing policies
Managing policies
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