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Drata User 2024 2.0
What do you like best about the product?
Integration with Auditor and auditor communications
What do you dislike about the product?
Templates for uploads are not available in the system
What problems is the product solving and how is that benefiting you?
Audit primarily
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Compliance made simple
What do you like best about the product?
How straightforward it is to set up and get compliance done.
What do you dislike about the product?
The fact I have to do any compliance at all distracts from the actual operations of the business. At least Drata makes it easy.
What problems is the product solving and how is that benefiting you?
Drata takes away most of the headache around figuring out what exactly I need to do to ensure my security compliance is up to par.
Super helpful
What do you like best about the product?
we are new to the compliance process and the Drata support team has been there for me 100% of the time to answer all my crazy questions
What do you dislike about the product?
the AI can be a bit in the way. Sometimes the questions I have are just quck yes no or specific to a connection we have and the AI gets in the way. Often when I ask for a person it can take a really long time for help
What problems is the product solving and how is that benefiting you?
Helping to develope the framwork for our SOC and other audits
Great presentations at Drataverse
What do you like best about the product?
automation for evidence collection makes audit preparation less painful
What do you dislike about the product?
the selection of prizes after getting all the vendor stickers are not appealing
What problems is the product solving and how is that benefiting you?
automation in evidence collection
Limited experience but positive vibes
What do you like best about the product?
Good communication from customer team, product easy to use, good modules
What do you dislike about the product?
Opaque pricing (our year 1 vs year 2 pricing has been very different); sometimes unclear what modules may be extra
What problems is the product solving and how is that benefiting you?
Gathering data and preparing for SOC2 audit; keeping team organized, guidance on future policies
Fast & Great customer service
What do you like best about the product?
There's agent answering all kinds of questions.
What do you dislike about the product?
It's pretty self served. You have to do all the heavy lifts.
What problems is the product solving and how is that benefiting you?
Make compliance easy to manage
Geting started and getting better
What do you like best about the product?
We know that compliance != security, but it's a great way to just GET STARTED on a security journey. Drata helps make this easy.
What do you dislike about the product?
Not too many downsides, but like any non-directly-revenue-related expense, it can be hard to get budget. The ROI is there, though!
What problems is the product solving and how is that benefiting you?
Saves time, helps keep "eyes in the sky" on our control, makes the audit process easy.
Technical Communications Program Manager
What do you like best about the product?
The cummination of all the areas that need to be established in order to get prepared for an SOC 2 audit and a friendly, dashboard. The UI is easy to use.
What do you dislike about the product?
We expected to have the ability to collect the security training completion records from Paylocity, but upon deeper examination, that API didn't exist in Drata, so we have to do our uploads to our employee security training certifications manually.
What problems is the product solving and how is that benefiting you?
How to get prepared for the audit and keeping track of what needs to be done.
Promising
What do you like best about the product?
The SaaS platform and integraion with other SaaS solutions are promising and worth investigating
What do you dislike about the product?
Some of the SaaS integrations are slower than they should be - it seems like some of the other SaaS infrastruture that supports other data sources is throttling the Drata connections
What problems is the product solving and how is that benefiting you?
Use it to produce compliance telemetry for use in executive briefings
Review of 6 month customer
What do you like best about the product?
Ease of Use, customer support, Number of connections
What do you dislike about the product?
Understanding of Connection Errors, and backend drata workflows
What problems is the product solving and how is that benefiting you?
Being able to tie policies to frameworks, and gaining visability to security tools.
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