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Superb product and service offering
What do you like best about the product?
Comprehensive, well-structured, and thoughtfully designed product that covers all the key compliance requirements we have (HIPAA, SOC2, ISO), with more on the way.
What do you dislike about the product?
Nothing to complain about whatsoever. Peter Elias, our CSM is fantastic. Professional, easy to work with, and highly responsive.
What problems is the product solving and how is that benefiting you?
We needed a frictionless, automated way to comply with and update our HIPAA and SOC2 compliance requirements. Other service based solutions were just incompatible horrendously expensive for an early stage startup.
Recommendations to others considering the product:
Fantastic product and service. Highly recommended without any reservations.
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Essential compliance monitoring software with a great team behind it
What do you like best about the product?
Drata allows you to tailor the software to the company's specific needs with regards to what compliance tasks or policies the company may or may not need to monitor. It comes with frameworks for all standard policies that the company can tailor to fit its own without having to write each policy from scratch if it doesn't already exist. Each employee has an individual account that tracks their individual tasks and completion progress, using simple pass/fail icons which allows management to monitor easily in a dashboard view. The software automates the entire process for all employees, allowing them to complete everything right in the software, and it is continuously testing/checking each required item for each employee, giving a pass/fail percentage and flagging exactly where a failed test has occured so you can quickly and easily fix it.
We recently went through a compliance audit and, because of Drata, got a great report back. I don't know how I would have made it through the audit without Drata. It's a single source of truth for all things compliance for the company, and I can easily search for and locate anything I may need to provide to a customer for their internal compliance at any time. Lifesaver.
We recently went through a compliance audit and, because of Drata, got a great report back. I don't know how I would have made it through the audit without Drata. It's a single source of truth for all things compliance for the company, and I can easily search for and locate anything I may need to provide to a customer for their internal compliance at any time. Lifesaver.
What do you dislike about the product?
There's not much to dislike about Drata because you make it your own and use it only how you need. As a non-compliance person filling in for our regular compliance person, there was a short learning curve to understanding the frameworks of the system and how monitoring in general worked, but nothing that's Drata's fault. They have a very thorough knowledge base for self-help if needed, and a very knowledgeable and responsive team that answered all of my questions.
What problems is the product solving and how is that benefiting you?
They solve the problem of having to keep constant track of all of your compliance documents and required actions/tasks, across the entire company, in one easily searchable place. If you need to locate your company's Terms of Service policy, you know exactly where it is and you know it's the most updated version of it. No need to scour Google Drive for what MIGHT be the right policy and waste time scouring different versions of the document to see if it is the right one. No need to keep asking that one employee if they did their quarterly training and waiting for a response, Drata tells you whether it's been completed or not right there. No need to constantly wonder how you're going to do in an audit or if you're failing any checks at any time, the system is constantly monitoring that and tells you right from the dashboard how you're doing.
From Startup to Enterprise Compliance
What do you like best about the product?
Having worked in many large corporations throughout my career and implemented compliance programs. Absolutely nothing compares to the sheer acceleration you get from using Drata!
What do you dislike about the product?
Drata is a startup on the same rocket ship mode as our company so sometimes you have to wait a while for the next framework. Every integration that has been asked for has been delivered.
What problems is the product solving and how is that benefiting you?
Compliance out of the box without the overhead of a large team to implement and collect evidence during an audit. Truly the perfect integration to bring a new startup into Rock like Compliance.
Recommendations to others considering the product:
Look at the marketplace and truly evaluate what is out of the box versus having to write costly integrations to pull evidence and the decision is clear.
Great Compliance Automation Platform
What do you like best about the product?
Easily connect your systems and great customer success support. Very fast and efficient response times for problem resolution or advice.
What do you dislike about the product?
Takes a little getting used to dashboard navigation; however, the learning curve is quick.
What problems is the product solving and how is that benefiting you?
Single pane of glass for multiple compliance frameworks. Makes auditing much more efficient as well.
Recommendations to others considering the product:
Evaluated several competitive solutions and Drata came out on top. Look no further.
Drata Portal for SOC 2
What do you like best about the product?
The portal is very intuitive to store Controls and other documents.
It gives a clear picture of what Controls are passed what requires to fulfill the gap.
It gives easy access to the external auditors.
It gives a clear picture of what Controls are passed what requires to fulfill the gap.
It gives easy access to the external auditors.
What do you dislike about the product?
The product still has some bugs and we needed to report to fix them and were resolved by Drata team very quickly.
What problems is the product solving and how is that benefiting you?
Storing documents in a SaaS based portal makes it easier to share.
Reliable, competitive, affordable. Does exactly what it says it will do.
What do you like best about the product?
The software is simple, most controls and features are straightforward, and the team we got to work with from Drata helped us understand the scope and priorities of how to get our SOC2 compliant done in record time.
What do you dislike about the product?
Not a lot of things to dislike honestly, you have to understand that it's a young / fairly new company, and they keep improving their software every month. Example would be filters. Can they be better? Faster? Simpler? And after a month - you see improvements, so really no complaints, we were able to leverage the platform and get our SOC2 compliance without any issues.
What problems is the product solving and how is that benefiting you?
It's not just a tool for tracking compliance, in a way, it's a framework and a guide for what all falls under SOC2 (or GDPR, etc), so it was very helpful to use their templates and premade controls.
Recommendations to others considering the product:
Understand what you are looking for, check for competitors, and choose what is right for you and your organization.
Simplified my process to get it done!
What do you like best about the product?
As someone that never ran the entire SOC2/ISO certification process from end-to-end, but only as a participant in the process previously, Drata helped me simplify the process by both pulling many of the components required automatically, but also by providing us with an easy step-by-step list of action items to quickly fix and meet the regulatory requirements!
What do you dislike about the product?
I think the one comment I would add as something that could be better (I don't think dislike is the right way to put it), is that the platform could definitely benefit for a few additional integrations to make it even easier and automated with testing.
What problems is the product solving and how is that benefiting you?
Easily explain the gaps in our current platform to meet the regulatory requirements, automate data collection from many platforms and give you simple explanations on how to solve the gaps.
Recommendations to others considering the product:
I would definitely recommend to anyone looking to implement a fast way to complete compliance programs.
Very pleased with Data
What do you like best about the product?
The professional support that Drata provides. Their system is usher friendly
What do you dislike about the product?
Not applicable at this time. Overall I have been satisfied with Drata and have no complaints.
What problems is the product solving and how is that benefiting you?
Assisting with the compliance of our start-up company
Reliable support and huge relief
What do you like best about the product?
They help take the guessing work out of our business processes to ensure our team is compliant, and they provide support at each level.
What do you dislike about the product?
I would prefer that Drata incorporate an auditing feature to ensure that the policies/controls we implement are sufficient from an auditing perspective.
What problems is the product solving and how is that benefiting you?
HIPAA compliance for our business operations
Saves time and compliance headaches
What do you like best about the product?
It's easy to stay on top of your compliance requirements. Without using Drata, compliance took up a lot more of our time in a smaller startup. It's worth it for the saved time and improved compliance.
Our experience with Drata customer success has been perfect, our contact is very helpful, knowledgeable, and always available (Ali).
Our experience with Drata customer success has been perfect, our contact is very helpful, knowledgeable, and always available (Ali).
What do you dislike about the product?
The space is expensive, but Drata worked out slightly cheaper than their competitors for us. The company/software is young compared to their competitors, but I think they've managed to make a better product by moving faster.
What problems is the product solving and how is that benefiting you?
You can manage compliance by just using Drata's dashboard, automated checks, and evidence tracking instead of using ten different tools and spreadsheets to try to keep track of everything. Saves a lot of time and improves our compliance.
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