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I was locked out of the system. Dante had me back in business very quickly.
What do you like best about the product?
It allows us to see our current status at a glance
What do you dislike about the product?
I didn't find it intuitive to use at first
What problems is the product solving and how is that benefiting you?
We are seeking our SOC2 certification.
Reliable and Safe
What do you like best about the product?
I apprecaite that everything is consolidated into one place. It makes it easy for our security team to keep everyone in compliance. Easy to enroll new employees in and upkeep.
What do you dislike about the product?
I haven't run into any major issues thus far. Although the audit process seems intense, the extra guidance has been helpful.
What problems is the product solving and how is that benefiting you?
Primarily Drata has streamlined all policies related to security and compliance.
Great platform. Customer Support is a true differentiator.
What do you like best about the product?
Drata is very intuitive and includes a plethora of features and functionality for the money. I especially like the policy templates.
What do you dislike about the product?
The Drata Agent, which is a really nice piece of functionality, doesn't play well with some remote management systems. It would be nice if Drata could figure out how to fix that.
What problems is the product solving and how is that benefiting you?
Most of my clients are pursuing and preparing for SOC 2 audits. Using Drata and the automation and integrations really help streamline the entire process. Something else worth mentioning. Auditing firms will often times quote a quicker audit turnaround if you use an automation tool such as Drata.
Drata Review
What do you like best about the product?
How it centlizes everything from a security standpoint.
What do you dislike about the product?
bugs here and there but they often get fixed.
What problems is the product solving and how is that benefiting you?
centralizing all our security frameworks. Helping with the frameworks in question. Managing proof and controlsd efficiently.
Drata helps keep our virtual tech company compliant with necessary compliance requirements.
What do you like best about the product?
Its an all in one platform where I can view our employee compliance requirements. It is easy to navigate and keeps me on track each year for annual trainings.
What do you dislike about the product?
I wish there was more add ons such as sexual harrassment training, and a more extensive HIPAA training. This would be great to ensure basic requirements are met for employee security on their work devices
What problems is the product solving and how is that benefiting you?
Compliance all in one place to easily identify areas where tasks are not complete for employees. Helps us to stay on track with up to date information.
GRC Powerhouse
What do you like best about the product?
Drata is a well-built toold and enables the team to tackle any GRC initiative. The Customer Success is immensely vaulable and they supported us along every step. We were able to get started very quickly, especially with managing policies, setting up integrations, and tracking employees security checklists. Other features like Vendor Management, Risk Management, and Trust centre brings everything into this one tool.
What do you dislike about the product?
The organization of controls/frameworks may feel a bit restrictive. Flexibility with tagging and ownership could be helpful during initial implementations.
What problems is the product solving and how is that benefiting you?
We want a central place to track ourselves agaist multiple industry security frameworks.
Drata is simplifying Compliance and certification
What do you like best about the product?
There are real people there to help me along the way. Our company is going through SOC2 Type 2 comliance for the first time and learning a lot. Drata is there to help with every step of the process. The Patform is easy to use, implemented quickly, has good customer support, and easily integrates with other tools to simplify the process.
What do you dislike about the product?
I feel like there are parts of the platform which feel disconnected and confusing. We have to use the tool everyday. We are also missing some of the integrations to tools we use daily.
What problems is the product solving and how is that benefiting you?
They are solving the SOC2 Type2 puzzle for us providing a nice platform to use throughout the process.
Helpful customer support when facing issues
What do you like best about the product?
The monitoring is great when it works, we can track multiple elements of our infrastructure automatically. Customer support were quick to respond when having issues and provided an acceptable workaround. Generally its easy to use.
What do you dislike about the product?
The platform is sometimes buggy and causes false alarms, this isn't ideal when we rely on it for checking our conformity to our ISO certifications. However as mentioned customer support were quick to provide workarounds and take feedback on the issues.
What problems is the product solving and how is that benefiting you?
Drata is helping us monitor our infrastructure against our security policies, as well as track the policies themselves to know when they are up for renewal/review.
Good
What do you like best about the product?
It separates out the different sections clearly, and has a decent amount of integration options. Customer support is also great.
What do you dislike about the product?
Some confusion around the device agent vs. MDM reporting. Would be better if both could run in tandem and intelligently parse the device posture.
What problems is the product solving and how is that benefiting you?
Compliance tracking across the board
Drata Experience
What do you like best about the product?
User Friendly, Controls well defined, and great application for tracking your compliance posture.
What do you dislike about the product?
Support channels lack of time response, i belive they can improve there.
What problems is the product solving and how is that benefiting you?
Drata is solving manual tasks by automating compliance controls.
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