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Compliance & Privacy Manager
What do you like best about the product?
The tool, by far, is more advanced than some other similar tools in the industry. But most importantly I love the account management part and having a contact to reach out to for support. Laci is absolutelty an amazing partner to work with.
What do you dislike about the product?
A few features like notification to the tool owner when evidence is uploaded so that it can be reviewed/ approved to meet control requirements.
What problems is the product solving and how is that benefiting you?
Right now, Drata is helping Cypress get ready for SOC 2 Type 2, so its extremely helpful to proactively manage evidence ahead of observation period. Ultimately Drata will help us measure compliance success in the long term.
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The fastest way to a SOC2 compliance operation.
What do you like best about the product?
Drata has automated our compliance monitoring. It makes it easy to review all user compliance.
What do you dislike about the product?
That we didn't learn about Drata sooner!
What problems is the product solving and how is that benefiting you?
Compliance automation, user monitoring, policy automations, and much more.
Drata does the Hard Work for You
What do you like best about the product?
Puts the controls in one place and breaks them out in an easy to understand way. The various frameworks are selectable and you can ascertain where the overlap is.
What do you dislike about the product?
A work in progress. Some things are not quite in the right place and some of the automated cloud control tests need refinedment. The Drata agent does make asset management of endpoints simple.
What problems is the product solving and how is that benefiting you?
Staying in compliance when an attestation needs to be attained quickly. It makes the controls very concrete as to how they would apply in a modern IT environment.
Great experience and guidance with our compliance audit
What do you like best about the product?
Ali! Our assigned rep was always knowledgeable about our questions or hangups. Ali was also very flexible with our consultations, from more frequent when we need to less often when we had less time. Very important.
What do you dislike about the product?
DRATA's dislike can come from being the messager: we were out of compliance!
What problems is the product solving and how is that benefiting you?
Compliance allows larger companies to trust our network, opening doors for new business and partnerships.
Best security compliance platform!
What do you like best about the product?
Drata is a very useful security compliance tool. We just got the SOC 2 compliance through Drata very smoothly. A few things I really liked Drata:
- The dedicated customer success is a huge help. We were very anxious about the workload at the very beginning but the customer success made it much easier for us. They had a weekly meeting with us and track our progress. Whenever I had questions, Greta was very responsive.
- The policy templates are very very useful. It saves us lots of time.
- The upload document feature is one of my favorite features. It makes communication between us and the auditor much easier.
- The Get started and a step-by-step guide is very useful.
Overall, Drata is the best security compliance tool and it made our SOC 2 compliance process very smooth. We're very happy with it.
- The dedicated customer success is a huge help. We were very anxious about the workload at the very beginning but the customer success made it much easier for us. They had a weekly meeting with us and track our progress. Whenever I had questions, Greta was very responsive.
- The policy templates are very very useful. It saves us lots of time.
- The upload document feature is one of my favorite features. It makes communication between us and the auditor much easier.
- The Get started and a step-by-step guide is very useful.
Overall, Drata is the best security compliance tool and it made our SOC 2 compliance process very smooth. We're very happy with it.
What do you dislike about the product?
Not much dislike but more on feature requests:
- I hope the policy template can have more explanation for those placeholders, or even just provide some examples.
- Many control and test we had to work with the auditor directly. Hope Drata can provide more examples for those controls.
- Hope the Drata agent software can have functionalities so that we don't need to purchase and install other softwares on our employee's laptops.
- I hope the policy template can have more explanation for those placeholders, or even just provide some examples.
- Many control and test we had to work with the auditor directly. Hope Drata can provide more examples for those controls.
- Hope the Drata agent software can have functionalities so that we don't need to purchase and install other softwares on our employee's laptops.
What problems is the product solving and how is that benefiting you?
When we decided to go through SOC 2 compliance, we were very new to SOC 2 and have very limited knowledge about it. Drata definitely made the whole process much easier. It's a good experience for me to learn both how to use Drata and the whole SOC 2 compliance process.
Easy to use compliance software
What do you like best about the product?
Easy to use. Timely responses. Helps you stay on track.
What do you dislike about the product?
Support could be active more hours of the work day.
What problems is the product solving and how is that benefiting you?
Pursuing our SOC2 in a streamlined fashion saving us time and energy.
Stellar experience
What do you like best about the product?
The product was easy to work with. In addition, Drata's customer support team (Ali) greatly supported us in achieving our SOC2.
What do you dislike about the product?
There were minor issues in the product / service.
What problems is the product solving and how is that benefiting you?
Helped us get to SOC2 and improve business processes while doing that.
Automation at its best
What do you like best about the product?
Drata really put the compliance on auto pilot! It's really all in one - from templates, overall tracking of the progress, keeping evidences and tracking the compliance of the personel! I really love the tool!
What do you dislike about the product?
It will be a sin if I say something negative!
What problems is the product solving and how is that benefiting you?
ISO 27001 Compliance
very helpful tool and very helpful people
What do you like best about the product?
The tool is very convenient and helps you to achieve your certifications in the right way
What do you dislike about the product?
There is nothing to dislike in my experience so far
What problems is the product solving and how is that benefiting you?
The tool is very convenient and helps you to achieve your certifications in the right way
Compliance made much easier through Drata
What do you like best about the product?
The feature I've enjoyed the most is having centralized and detailed visibility of all our personnel, assets and also being able to see what compliance requirements need our attention. Drata's customer service has been excellent, even being available to chat in real time late at night (EST time) and offering clear instructions.
Our representative Noah Barnett meets with us frequently to address any issues we might have, get feedback, and give us excellent support on our SOC 2 type 2 compliance process.
Using Drata as our security compliance platform was an excellent decision and has made the compliance process much more manageable. Highly recommend it!
Our representative Noah Barnett meets with us frequently to address any issues we might have, get feedback, and give us excellent support on our SOC 2 type 2 compliance process.
Using Drata as our security compliance platform was an excellent decision and has made the compliance process much more manageable. Highly recommend it!
What do you dislike about the product?
There isn't anything significant that I dislike about Drata (I'm the person in charge of using the platform). My latest request/feedback is that I would love it if they had the option for dark mode in their UI, and I am confident the feature will be made available soon!
What problems is the product solving and how is that benefiting you?
One crucial part for any compliance (and security) issues is having detailed and centralized visibility of all company assets and through all integrations available in Drata, we can have full control of what is necessary to achieve not only compliance, but also security best practices that benefit our company and our clients as well.
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