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Drata review
What do you like best about the product?
The usability and easy user interface. Customer service is spot on and they're quick to help.
What do you dislike about the product?
Being able to add on monitored controls for custom frameworks
What problems is the product solving and how is that benefiting you?
Drata is assisting us in set up and reinforce our compliance for SOC2, HIPAA and HITRUST
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Drata is a wonderful painkiller for the headache that is SOC 2 Compliance
What do you like best about the product?
Customer support is fantastic and patient with my dumb questions.
What do you dislike about the product?
What am I doing with my life? SOC 2 compliance? Really?
What problems is the product solving and how is that benefiting you?
Drata is helping my company achieve SOC 2 complaince.
Recommendations to others considering the product:
You should ABSOLUTELY use Drata if you need to achieve SOC 2 or other complaince goals. They offer a tremendous amount of support, policy templates, and evidence gathering that makes the process much easier.
Still early but great experience so far. Great price and great support.
What do you like best about the product?
The UI is very slick. The support has been great so far with very custom 1-1 support.
What do you dislike about the product?
Too early to say, but nothing so far. We've had a great experience a few weeks in.
What problems is the product solving and how is that benefiting you?
We are using Drata specifically to help get SOC 2 Type I and Type II compliant.
The people at Drata have been amazing. The product is easy to use and well designed.
What do you like best about the product?
Laci has been very responsive with our questions, always following through on action items and has been great with onboarding us. She is pretty much part of the Sterling team. The people at Drata have been very helpful and knowledgeable. Drata the product has made our lives so much easier when trying to pull everything together for preparing us for SOC2 compliance. The product is easy to use, well designed and the dashboards have been great at seeing where we need to focus our time.
What do you dislike about the product?
There are been some bugs in the system, specifically around the Gitlab integration reporting people not having MFA setup when in fact they were configured with MFA in Gitlab. Other than that, I can't say anything that I dislike about the platform or the company.
What problems is the product solving and how is that benefiting you?
Drata is helping us save time, keeping us focus on what needs to be improved upon and automating the gathering of materials needed for SOC2 compliance that would otherwise take weeks or even months to gather.
Recommendations to others considering the product:
If you are looking to become SOC2 compliant or already are but need to improve the SOC2 audit process, Drata is the product you want to use. It automates much of the work for you, manages key assets to help in the audit process and it does it with minimal input. It will save you time and money in gathering the needed evidence for your audits and constantly monitors your assets to ensure they are compliant.
Great one-stop tool
What do you like best about the product?
Drata allows us to fully integrate our controls and policies for compliance purposes, including audits, reporting, tracking, and internal training.
What do you dislike about the product?
I love that Drata integrates with our other third party tools to make the process seemless. Would like to see more third party integrations.
What problems is the product solving and how is that benefiting you?
We needed a tool that would help us manage our compliance program without being an obstacle. Drata helps us organize, implement, and track.
Drata is a powerful tool that support us on achieve our objectives
What do you like best about the product?
Powerful tool in constant improvement, with great customer support.
What do you dislike about the product?
To make the most of Drata it takes a while and some technical restrictions don't allow it to be fully integrated (although Drata working on it).
What problems is the product solving and how is that benefiting you?
The live monitoring of our key controls allows us to proactively identify control issues.
Recommendations to others considering the product:
I'd recommend Drata to the community
Applying Drata to SaMD context
What do you like best about the product?
The onboarding process was smooth, the sales process was informative but not pushy.
Since signing up we have had excellent support from our CSM Ashley who has made herself available at all times if we need assistance.
The tool itself is easy to navigate and after only a week of use has already helped us get more than 50% of the way to being compliant with our first target framework, HIPAA.
There is a lot to work for customers (and only the customer could do it) in regards to policies and company processes but the Drata tool does help a lot by centralizing these documents and storing sign-off. Daily monitoring of control checks which can be automated is a wonderful timesaver, anything getting out of alignment will be alerted for remediation immediately.
Since signing up we have had excellent support from our CSM Ashley who has made herself available at all times if we need assistance.
The tool itself is easy to navigate and after only a week of use has already helped us get more than 50% of the way to being compliant with our first target framework, HIPAA.
There is a lot to work for customers (and only the customer could do it) in regards to policies and company processes but the Drata tool does help a lot by centralizing these documents and storing sign-off. Daily monitoring of control checks which can be automated is a wonderful timesaver, anything getting out of alignment will be alerted for remediation immediately.
What do you dislike about the product?
We've stumbled over a few minor things that don't quite fit our needs:
- Having the ability to have one of several leaders sign off on policies instead of just a single person
- Being able to store multiple security-related documents against a single vendor (e.g. SOC 2 documentation and HIPAA documentation)
- How to manage skills matrix
Our CSM has been responsive in taking these needs onboard an hopefully we'll see them in a future release!
- Having the ability to have one of several leaders sign off on policies instead of just a single person
- Being able to store multiple security-related documents against a single vendor (e.g. SOC 2 documentation and HIPAA documentation)
- How to manage skills matrix
Our CSM has been responsive in taking these needs onboard an hopefully we'll see them in a future release!
What problems is the product solving and how is that benefiting you?
We're primarily looking to assure our customers of our dedication to security posture. Combining the extensive policy suite along with automated monitoring gives us the ability to provide evidence of our commitment directly to customers without delay.
Near-flawless Experience with SOC2
What do you like best about the product?
Drata makes it very easy to track our compliance. We have gone through a SOC 2 Type 1 and Type 2 audit successfully with Drata's aid. They have been extremely helpful along the way and have provided support and guidance at each level. We have had sessions with Drata’s in-house compliance team which have guided us greatly and our Customer Success Manager has been very responsive and pleasant to work with.
What do you dislike about the product?
Cannot think of anything major. Notification emails can use better wording describing the control status.
What problems is the product solving and how is that benefiting you?
SOC 2 compliance. Drata is helping us keep organized and on top of our security posture so nothing slips through the cracks.
Best Automation and Support for SOC 2 compliance
What do you like best about the product?
Drata is an incredibly well-made platform packed with features that allowed us to streamline all the work on SOC 2 readiness. All the necessary automated and customizable controls present, everything works and everything is thought through. Support team is highly professional and thorough. We couldn't ask for better process of obtaining our SOC 2 attestation.
What do you dislike about the product?
Collaboration on updating policies could be more extensive.
What problems is the product solving and how is that benefiting you?
Policy templates; security controls automation; convenient access for auditor; employees' secury compliance.
Drata takes the pain out of compliance.
What do you like best about the product?
Drata's platform, process, and people really take the pain out of preparing for compliance. Platform is super easy to use and their support team is top notch!
What do you dislike about the product?
N/A - There is nothing I dislike about the process, platform, or people
What problems is the product solving and how is that benefiting you?
Drata's process is helping with SOC2 compliance, ensuring processes, people, and systems are all compliant.
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