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Drata has streamlined our compliance process with great support and onboarding.
What do you like best about the product?
Drata has been a valuable tool in simplifying our compliance and security processes. The onboarding experience was smooth, and their customer support has been consistently responsive and helpful.
The overall experience has been positive, and I would definitely recommend Drata to others looking to streamline their compliance efforts.
The overall experience has been positive, and I would definitely recommend Drata to others looking to streamline their compliance efforts.
What do you dislike about the product?
While most integrations work well, a few didn’t fully meet our expectations.
What problems is the product solving and how is that benefiting you?
Drata is helping me automate and manage our security compliance processes, which used to be really manual and time-consuming. It's made it much easier to stay audit-ready, track controls, and collect evidence without constantly chasing down documentation. The continuous monitoring gives me peace of mind, and it's definitely saved our team a lot of time and effort. It’s also helped us build credibility with customers by showing we take security seriously
Great support, improving fast—helps us punch above our weight on compliance
What do you like best about the product?
The customer support is top-notch—responsive, human, and genuinely helpful. They’ve also been rolling out thoughtful product updates regularly, which makes a big difference. For a small team managing SOC 2 and HIPAA, Drata gives us structure while still enabling us to move fast. The integrations (especially with Rippling and Google Workspace) save us a lot of manual work.
What do you dislike about the product?
The UI around controls and policies can be a little confusing at first—it takes a minute to figure out where things live or how to map them to your real workflows. That said, it's been getting better steadily, and the support team always helps us through.
What problems is the product solving and how is that benefiting you?
Drata helps us maintain ongoing compliance with industry standards while operating as a lean, agile team. It streamlines evidence collection, simplifies policy management, and provides clear visibility into our security posture—making it easier to stay organized and prepared as we scale.
Best Support and deep IT Ecosystem
What do you like best about the product?
Drata stands out not only for its advanced SOC2 process automation, which is more manageable and easy to start using their templates and third party connections which automatically bring the signals and provide you a overview of your compliance, but also for providing excellent assistance. Their Onboarding team also provides a clear explanation of what to expect and how to navigate their portal effectively.
What do you dislike about the product?
We've been using Drata for a couple of months now and haven't run into any problems we don't like. Another point will like to mention be sure of what you get in standard offer. Sometime Add-ons which you later encounter you need them can be expensive.
What problems is the product solving and how is that benefiting you?
Drata helps us to integrate our IT infrastructure seemingly into their portal providing you a super convenience to track and monitor your compliance progress.
Great database
What do you like best about the product?
Version control, reminders, ability to mass-mail to a department.
What do you dislike about the product?
The interface could be better. Would love to see structure for additional ISO standards.
What problems is the product solving and how is that benefiting you?
Security documents awareness across the organization.
Customer Support w/ terrious
What do you like best about the product?
Dratas framework comparison is excellent
What do you dislike about the product?
Unable to put more than one piece of evidence per artifact. Also tasks cannot be set to reset after completion
What problems is the product solving and how is that benefiting you?
Drata has enabled me to better maintain our compliance certifications and conduct training
Excellent Platform
What do you like best about the product?
Being able to connect various monitoring solutions (M365, AWS, etc) to automate evidence collection.
What do you dislike about the product?
None that I can think of. It's very straightforward to use, and the people at Drata are extremely helpful.
What problems is the product solving and how is that benefiting you?
Working toward SOC II compliance, Drata helps organize tasks, ingest data from various platforms, and automates the collection of evidence.
Good product, some issues still to resolve
What do you like best about the product?
Overall feature set. The product has a lot to offer, when it's working fully.
What do you dislike about the product?
There are still "oddities" and unusual design decisions that are preventing me from rolling this out fully, and progress isn't moving as quickly as I'd like on tat.
What problems is the product solving and how is that benefiting you?
Framework compliance, client security audits, and vendor security assessments.
DRATA Experience
What do you like best about the product?
Managing policies and overview of end user device compliance
What do you dislike about the product?
The way decide the vendor risk in Vendor registry is hard to understand.
What problems is the product solving and how is that benefiting you?
To distribute policy documents to employees and keep recording about policy acknowledgement. Also to understand how end users are compliance with controls.
Streamlined Compliance Made Easy
What do you like best about the product?
Drata makes compliance tracking incredibly simple and efficient. The automated workflows and integrations with tools like Google Workspace, AWS, and Slack save a lot of manual effort. The dashboard is clean and easy to navigate, making it easy to stay on top of tasks and audits.
What do you dislike about the product?
Some of the integrations require a bit of fine-tuning during the initial setup, and occasional sync delays can happen. A mobile app would also be a great addition for on-the-go access.
What problems is the product solving and how is that benefiting you?
Drata helps streamline and automate our security compliance processes, reducing the need for manual tracking and documentation. It ensures that we're continuously meeting requirements for frameworks like SOC 2 by integrating with our existing tools and providing real-time monitoring. This saves time, minimizes human error, and keeps us audit-ready at all times.
Great product and best support
What do you like best about the product?
Drata has provided a great platform to begin our ISO-27001 journey. There are so many aspects of this certification and Drata has simplified it in many ways. We had so many questions regarding the policies, etc. and Drata has helped us enormously.
What do you dislike about the product?
The tool has some limitations- and one of the most annoying is the inability to store my list/filter settings in the controls, personnel, etc. We have so many people that for it to show only 20 items at a time is a waste of my time. Also, when I go to the controls, I sort by policy number, not alphabetical and I have to reset that *every* time I use the app.
What problems is the product solving and how is that benefiting you?
It's a one-stop for us to write the policies, have personnel acknowledge those, has security awareness training, and maps tasks/evidence to the policies via controls. This makes is so much easier to work through the requirements for ISO-27001. On top of it, it's very easy to see where we are missing something.
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