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Drata helps inform and support an early stage start up.
What do you like best about the product?
Their account managers and support channels are very helpful and responsive. Connecting to our services was strightforward and their help documentation is very robust.
What do you dislike about the product?
There could be greater integration and automation into customizing the policy documents themselves.
What problems is the product solving and how is that benefiting you?
They are identifying which policies and control measures we need to have in place to comply with different security frameworks. They act as a document and evidence respository for those frameworks as well.
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Drata wasn't just good software it was a partner
What do you like best about the product?
Drata's software is pretty straightforward. It's not complex and was easy to onboard into. The thing that sold me on Drata after the fact has been their support and partnership in our success. They corrected us when we started going off-course and pushed us to get across the finish line. Once we had the cert in flight they gave us marketing material so we could have that big splash effect that we wanted.
What do you dislike about the product?
Sometimes the checks will fail randomly but Drata is pretty good about finding the issue and helping us get back on track. It's been rare.
What problems is the product solving and how is that benefiting you?
We needed to get ISO compliant with an eye towards SOC 2.
Amazing User Experience Working with Drata
What do you like best about the product?
Drata provides abundant of useful documentations with step by step guidacne to help users simplify and streamline their work.
Also, Drata's supporting agents are professional, polite, patient, quick to response, and have the capability to answer different questions.
The UI of Drata app is easy to use.
Also, Drata's supporting agents are professional, polite, patient, quick to response, and have the capability to answer different questions.
The UI of Drata app is easy to use.
What do you dislike about the product?
Nothing particular.
Drata is updating itself through days, with increasing new functions available.
Drata is updating itself through days, with increasing new functions available.
What problems is the product solving and how is that benefiting you?
Drata is helping my org to achieve security frameworks. Drata shows the ability to help us organize different frameworks and their controls. Drata also provides help on what kind of evidence we should collect, what kind of technique we should deploy, how to write policies to meet our own context, etc.
Superior Customer Support
What do you like best about the product?
Account management communication on a weekly basis with access to send email on questions. Online Customer support chat area is very helpful and convenient. Once trained in the focus areas it was very easy to learn and implement. Drata is used daily to review security measures.
What do you dislike about the product?
Drata has overarching compliances for different levels of security protection, a lot of content to weed through to make sure our current needs are met without going overboard.
What problems is the product solving and how is that benefiting you?
Security Compliance and HIPAA compliance recomendation. Great guidance for both national and international.
Drata makes it easy!
What do you like best about the product?
They have a wonderful team of people that are there to help you get SOC 2 compliance. We have been working with Elizabeth and can say she has been an excellent resource and guide through out this process. The tools that Drata provide outline the steps that need to be taken and outlines what steps need to be taken to complete them. The web interface is easy to use and well laid out.
What do you dislike about the product?
I didn't have anything that I disliked or to add to this.
What problems is the product solving and how is that benefiting you?
They provided a structured roadmap that from the start showed you exactly where you were in the process and how to get to the finish line.
Drata Equals Professionalism
What do you like best about the product?
When we had a small issue with the latest "Drata Agent" on 3 of about 30 Windows-PCs , I contacted support and the response was QUICK. After some brief back and forth, I was provided a solution that was easy to understand & implement AND IT JUST WORKED!!! It worked right away with little to no downtime - and no Restart was required (although a restart was recommended - as it should be with all of MS' Windows NT Technologies)...
... As an experienced IT tech - and especially with Windows lol - I know "these things happen". But - in the end - the only thing that really matters is solving the problem quickly. THAT is exactly what happened!!! I will also note: I feel that Drata's systems and software is relatively clear and uncluttered. Working with Users and the Drata Agent is simple. THIS is VERY important. We use a mix of Windows 10 and 11 - mostly w10/22H@ and some w11/21H2-23H2. The Agent experience is consistant - this too is VERY important.
... As an experienced IT tech - and especially with Windows lol - I know "these things happen". But - in the end - the only thing that really matters is solving the problem quickly. THAT is exactly what happened!!! I will also note: I feel that Drata's systems and software is relatively clear and uncluttered. Working with Users and the Drata Agent is simple. THIS is VERY important. We use a mix of Windows 10 and 11 - mostly w10/22H@ and some w11/21H2-23H2. The Agent experience is consistant - this too is VERY important.
What do you dislike about the product?
The ONLY downside so far - from my point of view - was that we had any issue at all with the Drata Agent. But it was minor because it was remediated so quick.
What problems is the product solving and how is that benefiting you?
Our Company is meeting the requirements to achieve ISO 9001 Certification. Drata has been incredibly helpful!
Drata is Fantastic
What do you like best about the product?
Drata has been key to our SaaS business in several wways. I've used it to create trust packets, to monitor our compliance at the server and employee level, we like the monitor app on desktop machines, and it takes the sting out of the 4 and growing number of privacy and security requirements we have to maintain. They make keeping all our privacy stuff organized, audited, and trained on much easier. My favorite feature though is their chat support. Though not a traditional "feature" their staff is what really makes them stand out. They are helpful, fast, knowledgeable and in the rare event they don't know an answer they find someone who does. An incredible company with a great tool and even better people.
What do you dislike about the product?
I find their risk evalation tool, which drops out into a separate survey tool, to be out of character for the rest of their app. It feels glued on. I'm sure they'll address it at some point.
What problems is the product solving and how is that benefiting you?
We use Drata for Soc 2 Type II, HIPAA, etc. compliance monitoring, employee checks, systems monitoring, trust page, etc. I've done those manually before and with consultancies and Drata made it significantly easier. In my opinion every startup should be using Drata and every mid to enterprise company should be considering them as well. In this day and age security/privacy is a feature and Drata helps you shine.
Drata - The Best Solution for Compliance
What do you like best about the product?
Easy to use and very efficient in terms of automated integration, testing and compliance
What do you dislike about the product?
All the features are spot on and I do not find any issues with Drata
What problems is the product solving and how is that benefiting you?
Automated Integration
Compliance for various cybersecurity and informations security standards
Compliance for various cybersecurity and informations security standards
Good product to help you jump-start your compliance journey
What do you like best about the product?
Managing workforce, integrations with our tech stack.
What do you dislike about the product?
Policies editor, look of generated policies, and controls that show "passed" but evidence is missing.
What problems is the product solving and how is that benefiting you?
Helps gather and centralize evidence in one place
The Drata platform is a complete turn key solution for your companies security & o
What do you like best about the product?
Feature-rich and intuitive with great support available if needed.
What do you dislike about the product?
The onboarding process was a lacking, recommend they work to improve.
What problems is the product solving and how is that benefiting you?
It is helping us to reach our goal of certification and helping us ensure we have strong security inplace.
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