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Very happy with the decision to go with Arctic Wolf
What do you like best about the product?
In my opinion, one of the most significant advantages of Arctic Wolf is that the solution is agnostic in terms of what other products we choose to use. The onboarding has been very smooth and painless.
What do you dislike about the product?
As of yet, I have not found anything that I dislike.
What problems is the product solving and how is that benefiting you?
It gives the 24 hours a day, 365-day-a-year protection that my small team could not cover. I sleep better at night.
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Artic Wolf Best Siem Solution I have used!
What do you like best about the product?
The monthly Cadence reports. They keep us on top of things... We are a lean IT Department and they keep our priorities in order.
What do you dislike about the product?
Too many alerts. Sometimes it is like white noise. But I am sure that is configurable.
What problems is the product solving and how is that benefiting you?
It is being used as our log ingestion. It shows us our risks with impossible travel logins. It is saving us money as we used to use Knowbe4 now we are leveraging our investment in Artic Wolf to provide user training.
Great experience with Arctic Wolf
What do you like best about the product?
They operate more as a partner then a vendor
What do you dislike about the product?
We would like to move into the higher tiers of service, but the cost is holding us back.
What problems is the product solving and how is that benefiting you?
Our users are much more aware and cautious, which has saved us from several potentially horrible situations.
Positive experience with Arctic Wolf
What do you like best about the product?
Having a dedicated Cybersecurity Concierge Team that feels like they are part of your Information Security staff. Being able to have dedicated contacts to contact with any security question.
What do you dislike about the product?
It would be great for Arctic Wolf to have more visibility in the east-to-west traffic inspection on the network. Develop a service that provides this visibility.
What problems is the product solving and how is that benefiting you?
They are solving the problem of monitoring my network 24/7/365. I've realized the benefit of having Arctic Wolf monitoring my network when I can't find staff during off-business hours, holidays, and weekends.
Arctic Wolf is like hiring an entire SOC team for a fraction of the cost
What do you like best about the product?
Working in a smaller enterprise with a small or no security team, it can be hard to have visibility into all your resources. Arctic Wolf makes this much easier to deal with as it has eyes on everything. It will alert on what is important to you. It's customizable that way. You don't have to be everywhere at once.
What do you dislike about the product?
The alerts can be annoying until you get them configured to your needs. The good thing is this doesn't take long and is easy to do. I really do not like having another agent on every device, but that's just part of the territory.
What problems is the product solving and how is that benefiting you?
Since I am currently the only dedicated info security person on the team, it allows me to have visibility into trouble spots that I may otherwise miss. They also provide assistance when a problem is found, so it helps me become a better infosec employee.
Meets our needs for PCI.
What do you like best about the product?
Incident Alerts & Security Bulletins regarding critical vulnerabilities have been very helpful.
What do you dislike about the product?
There have been a few instances when it took several tries before they found a resolution to an issue we were experiencing.
What problems is the product solving and how is that benefiting you?
PCI compliance surrounding MDR & Audit/Logging
Excellent Value to Improve Cybersecurity Awareness
What do you like best about the product?
Arctic Wolf is a low-impact training partner in better preparing your staff and organization against cybersecurity risks. It is a lower cost option than other competitors, which makes the value proposition compelling.
What do you dislike about the product?
The only downside is that the training videos can seem a little cheesy at times. They are meant to be engaging and to keep the attention of those who especially need the information.
What problems is the product solving and how is that benefiting you?
By offering easy-to-understand videos, Arctic Wolf is directly improving the knowledge base of our employees when it comes to digital threats. This saves me a great deal of time from having to take on this task myself.
Safe
What do you like best about the product?
Cutting edge tech advanced model and 24/7 support
What do you dislike about the product?
NA.........................................
What problems is the product solving and how is that benefiting you?
Cyber threats
Security + concierge model = SUCCESS
What do you like best about the product?
Not only do we get high quality security coverage and reporting, but the concierge model is fantastic with teams of people helping you reach your goals.
What do you dislike about the product?
A little bit expensive, but worth the price to sleep better at night.
What problems is the product solving and how is that benefiting you?
Patch management confirmation, Security Awareness training, and network infrastructure security.
Arctic Wolf Gives Your Business Piece of Mind
What do you like best about the product?
Arctic Wolf has the best customer service. The top-notch team will help you from discussing the best setup for your business to ongoing support and then ongoing support once you are using the product. I love knowing security professionals are proactively monitoring our network. The user education piece just takes the service over the top. After all, end users are the first line of defense for a secure network.
What do you dislike about the product?
I know this will sound cliche, but I have no dislikes in two years of working with Arctic Wolf. I've been amazed that Arctic Wolf has maintained the same service level while growing its business scale.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves three significant problems for us. First, they monitor our network for intrusions and abnormal access. Second, they track patches and vulnerabilities so that we can patch or mitigate any known security risks. Last, they provide end-user education about what to watch for to improve cybersecurity.
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