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BrowserStack

BrowserStack

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
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External reviews

2,410 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Olga G.

Gets the job done

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive interface, easy to use, flexible, customizable
The ability to track automated test cases
Dashboard is easy to read, high level stat graphs are very useful.
What do you dislike about the product?
Unable to export the entire test case base or selection of folders.
I'd like an option to order folders and test cases alphabetically
What problems is the product solving and how is that benefiting you?
BrowserStack is helping me track my testing efforts, store and organize test cases, provide reports and visibility to stakeholders. We work in sprints, and I use Test Runs to display which test cases were used in the current sprint. Active test runs data provides high visibility and status update to the team. It is also helping me track automation test coverage.


    Pharmaceuticals

An essential tool for our QA and testing workflows

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It has a wide coverage of real devices and browsers.

Its easy setup and use

Saves significant time and costs compared to managing test devices internally using existing methodologies
What do you dislike about the product?
Really expensive compared to other Saas we use and buy
What problems is the product solving and how is that benefiting you?
Helping us to accelerate testing on multiple devices and Operating systems and also around accessibility testing that is a long process


    Retail

I would like to recommand but still some of the feature need add

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
testing multiple device with the multiple OS ensuring compatibility of the software
What do you dislike about the product?
Slowness and incinsistant issue in the browserstack
What problems is the product solving and how is that benefiting you?
Compatibility testing if Android and IOS Mobile


    Saint r.

The functionality is valuable, but there is room for improvement in performance.

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
As an individual developer, BrowserStack Live allows me to perform real device debugging and style comparisons across multiple devices/browsers without the need for my own equipment. It's easy to use, has low implementation costs, and I use it before every regular regression test. The screenshot/recording evidence is also sufficient, and it really enhances my efficiency.
What do you dislike about the product?
The device loading and session switching are relatively slow during peak hours, with occasional lag, and some models (such as the SIM-equipped iPhone) have a long cold start waiting time, affecting the continuity of debugging experience. If the startup speed and stability can be further optimized, it would be more worthwhile for long-term use.
What problems is the product solving and how is that benefiting you?
It solved the difficulties I faced as an individual developer in multi-device compatibility and side-by-side comparison: it used to be very difficult to simultaneously check styles and interactions on the iPhone, Android, iPad, and desktop browsers, and it was also inconvenient to reproduce issues in an intranet environment.


    Computer Software

Good to use if you do not have access to a large collection of mobile devices.

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
A broad selection of devices. It lets me test on devices that I do not have access to like Macbooks and iOS devices, and it lets met test on devices without having to use my personal devices like Samsung devices.
What do you dislike about the product?
It can be slow at times. Because the sites I test are primarily in a foreign language, the translation pop-up at times get annoying.
What problems is the product solving and how is that benefiting you?
We have had issues with our products where defects were found on live primarily on mobile devices. We have been able to reduce these defects on live through the use of Browserstack by testing on mobile devices.


    Amit K.

Low code Automation using BS, need more support for DB and API.

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Record and Play, and maintenance with AI which can help in creating multiple steps.
What do you dislike about the product?
Less support for database and API testing
What problems is the product solving and how is that benefiting you?
Seal healing, visual and text based validation and using AI we can set dynamic test steps.


    Computer Software

Testing in BrowserStack as PM

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Ability to use different devices and see the network information (requests and responses)
What do you dislike about the product?
Stability: sometimes it just stops working (especially with network being on)
What problems is the product solving and how is that benefiting you?
Make sure that apps work on different device; troubleshot and fix problems faster


    Staffing and Recruiting

It has been easy to use and loaded with features

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of access and the user friendly interface.
What do you dislike about the product?
I do not like that I cant test more than one device at a time and the occasional 'Browserstack-ism' that I have to check with team mate to ensure it isnt an error in OUR functionality.
What problems is the product solving and how is that benefiting you?
It solves the issue of cross testing on multiple devices. We need this to provide a good baseline user experience.


    Computer Games

Good tool for cross browser testing

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack has been helpful for cross-browser testing. It allows us to test our app on different browsers and mobile devices, which is crucial for ensuring compatibility. The interface is simple to use, and setting up tests is quick. It integrates well with our existing CI/CD setup.

One feature I really appreciate is the ability to test on real devices, which helps catch issues that might not appear in a simulated environment.

Overall, it’s a great tool that has improved our testing process
What do you dislike about the product?
One thing I would like to see improved is the performance when testing via VPN. It tends to slow down the device, which can affect the overall test cycle time. Other than that, it’s been a reliable tool
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of cross-browser and cross-device testing, allowing us to ensure our application works properly for all users, regardless of the browser or device they're using. It benefits us by providing a seamless way to run tests on real devices and different OS versions without needing to set up and maintain multiple physical devices


    Thomas R.

If you need it, you need it

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Quick access to many different systems, you can't have that many devices. If you want to debug display errors on exotic devices, there's nothing better. The different versions also allow testing of "older devices".
What do you dislike about the product?
Many of the advanced features do not work reliably. Sometimes it works, then it's broken again.

The clipboard only works very unreliably for me. Alternatives should be offered here. If a stable integration is not possible, I would already be satisfied with a text input where I can "paste".

The camera feed is not reliably supported. In Firefox, I currently don't get a camera, the VR mode of Chrome where you can walk through an apartment and upload pictures currently crashes in S32 (Chrome crashes every time).

Local testing is too restricted. The tunnel to localhost is useless for the integration of third-party services, as they only run under localhost (in dev mode) or under the production URL. Scandit, for example, blocks usage if it doesn't happen from localhost, so the integration cannot be tested. Access via bs-local.com is not possible.
What problems is the product solving and how is that benefiting you?
Validation of mobile website. With BrowserStack, we check if everything is rendered as desired. If problems occur, it assists in debugging.