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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,176 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shivam M.

Best in class cross browsing testing tool

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
It offers live device testing where we can select device of our own choice and perform manual test on that. And if you are testing mobile app whether it is android or iOS it shows you live logs which helps in debugging issue or raising bugs precisiouly.
User flow is very easy here. Just I have to login and I am good to go for testing.
It offers lot of features and cover almost every device need of a Testing Engineer
What do you dislike about the product?
Browserstack has a vast variety of features. We dont have to use any other tool. But for load testing we have to use any other tool. So, I think it should implement that feature too.
What problems is the product solving and how is that benefiting you?
Earlier we use to subscribe tools for manual testing for different types of devices or browser and different tools for automation testing. Browserstack perfectly fits here and thats why we use browserstack.


    Financial Services

BrowserStack Experience

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
My work involves the use of BrowserStack App Live, I like the availability of such a large number of devices it provides for testing.
What do you dislike about the product?
It's not easily configurable, for example, I am not able to easily delete the system application, which I think is something that can be improved.
What problems is the product solving and how is that benefiting you?
Browser Stack is helping our QA team, the test coverage has increased so drastically. The number of bugs in production has reduced significantly, as we can test our product on a Variety of devices.


    Mikhail P.

Numerous, yet insufficient

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
Test apps on different real devices and operating systems.
See bug reports on each device.
What do you dislike about the product?
Lack of devices, particularly various Samsung models.
Lack of progress-saving functionality.
What problems is the product solving and how is that benefiting you?
Bugs detection
Accelerating bug resolution


    Ali H.

Seamless Web Testing Solutions: Unveiling the Efficiency of My Freelance Services

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
BrowserStack's extensive browser and device coverage enables comprehensive testing, ensuring clients' websites perform flawlessly across diverse platforms. The cloud-based nature of BrowserStack streamlines testing workflows, allowing me to deliver efficient and reliable results to clients without the need for complex local setups.
What do you dislike about the product?
Occasional latency issues during peak usage times can disrupt testing flow, and the pricing structure might be a bit steep for freelancers with limited budgets.
What problems is the product solving and how is that benefiting you?
BrowserStack addresses the challenges of cross-browser and cross-device testing, providing a centralized platform for efficient testing. This benefits me by saving time and resources, streamlining the testing process, and enabling me to deliver high-quality results to clients. It ensures that websites perform reliably across diverse environments, enhancing overall client satisfaction and the success of my freelancing services.


    Computer Software

Automation friendly

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
The information shared in the webiner was very informative and helpful for plan for future projects
What do you dislike about the product?
There isn't much that I don't dislike at the moment
What problems is the product solving and how is that benefiting you?
Performance of the team


    Shiva P.

About real devices in Browserstack

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
It helps me to get all latest smart phone models with various Operating system and the customer support is great too.
What do you dislike about the product?
Sometimes when the app gets stuck, its a bit difficult to handle.
What problems is the product solving and how is that benefiting you?
I am testing my application on various Andriod and Iphone devices. I have access all models of Android and Iphone through browserstack.


    Computer Software

Extremely easy to use mobile testing tool

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and flexibility of OS, versions, and components available
What do you dislike about the product?
Somewhat laggy, depending on the device's internet connection
What problems is the product solving and how is that benefiting you?
It gives me the flexibility to test virtually all issues/scenarios/bugs in multiple devices and versions.


    Nancy C.

Exceptional if the technical support were faster

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
The variety of products available, from web and app automate, to visual testing, among others.
And not only that, the acuracy and precision of the test result. I think the execution is optimal, and also the evidence provided, the video and logs are always useful.
Also the devices availability is always a pro. Testing a native app, for us is very important to test in all the devices possible, so having support of many different real devices and operative systems for both platforms (android&ios) is really important, it's more attached to the real life.
We use it daily, including weekends so we can always have real results on real devices in a daily usage.
Finally I might include that the test observability is a good product that permit us to learn the failure patterns of the automation team or the app we are testing.
What do you dislike about the product?
The technical support is not effective, it takes a lot of time to reply, and the solutions pruposed are not always right. I feel like sometimes they just leave the tickets there, and by the time they respond, we already found a work-around.
Sometimes we just need an answer if something is available or not, to avoid wasting time.
That's the only reason why I wouldn't recommend Browserstack to other peers. If they have an important question, and the customer support takes days to answer, then is not helpful at all.
By the other hand I think the data insight provided of the usage could be improved and more useful, maybe even creating it more visually attractive and easy access, it's not so easy to access it.
What problems is the product solving and how is that benefiting you?
We can find regressions in time, our goal is to trigger a daily test suit to get failures faster to have them fixed before the release. So it's helping with those. We just program the execution and the pipeline is executed itself during the night, in the morning we already have the results so we can check if there were any failures.
Also to retest an already failed and fixed test (a bug), we use the App Live to check if the bug is/are happening again. We can test any device at any time without the need of having a real phisical device.
I believe that somehow browserstack is helping us saving money and time, since we don't have to build and mantain the infrasctructure but only worry about our app quality tests.


    Sandeep K.

Mobile app testing on Browserstack

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Range of devices available and sources like testFlight, Playstore, APK, IPA etc to provide full access to testing team
What do you dislike about the product?
1. Once I login with Google or Apple account, it remains till I am in the session.
Once the session expires, I have to re-login to get my apps
2. Biometric Authentication is not available
3. Scrolling through a form takes a lot of effort
What problems is the product solving and how is that benefiting you?
The range of devices and 24hrs availability of devices allows our testing team to fully cover our mobile testing scope


    Komal J.

Browserstack at rescue, for the nightmare called - cross device functional verification.

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
1. The plethora of device variety available to test from.
2. Easy automation integration for Automate and App automate.
3. Free Visual testing tool - Percy.
What do you dislike about the product?
The test observability isn't quiet intuitive and robust. Still has a long way to go.
What problems is the product solving and how is that benefiting you?
The Browerstack is solving the biggest problem of real device availaibility in real time. It provide a marid variety of devices with variety of OS setup on it. Specially for app live me and my team is completely dependent on Browserstack.