BrowserStack
BrowserStackExternal reviews
3,244 reviews
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Incredibly Easy to Use
What do you like best about the product?
How easy to use the platform is, its very intuitive
What do you dislike about the product?
It can be difficult to access certain dev tools on devices, such as macs & other apple devices
What problems is the product solving and how is that benefiting you?
We dont have to commit to spending alot of money on devices just for testing
Effortless Cross-Device App Testing That Exceeds Expectations
What do you like best about the product?
It makes it very easy to test apps and programs on a wide variety of devices, including iPhone, Android, Mac, and all types of Windows.
What do you dislike about the product?
Honestly, there’s really nothing to complain about. It does everything I need it to do, and even more than I expected. I love it.
What problems is the product solving and how is that benefiting you?
It lets me test the apps and programs I create on a wide variety of devices, so I can make sure my app is functional and works for anyone who might use it.
Effortless Multi-Browser Testing with Stellar Integrations
What do you like best about the product?
I find BrowserStack's ecosystem easy to use for testing with Karma and Jasmine. It's great for running automated tests and reporting status directly back to the CLI. The setup is straightforward with the Karma Jasmine plugin from npm, making it easy to ensure our merge requests and nightly builds maintain conformity and pass all the tests across various environments. I'm particularly impressed with the ability to test on multiple browsers like Chrome, Windows, Mac, Firefox, and Safari. BrowserStack provides a solid infrastructure for fast tests and offers a good environment that's easy to use.
What do you dislike about the product?
I think the Karma plugin needs improvement and maintenance from the BrowserStack team to be kept up to date. It's super useful and extremely good, and it could also have more features like more detailed reporting and more customization.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for automated tests on multiple browsers. It's easy to integrate with Karma and Jasmine, ensuring our merge requests and nightly builds pass across environments. The fast tests and good infrastructure make it great for testing.
Real-Device Testing Made Easy for Compatibility Checks
What do you like best about the product?
Testing in real environment, with the possibility to use an old device to test compatibility.
What do you dislike about the product?
A bit confusing at start to use a local development environment. We finally used ngrok to redirect our local environment into distant browser.
What problems is the product solving and how is that benefiting you?
Test on multiple devices including some we didn't have
Effortless Mobile Testing Without Physical Devices
What do you like best about the product?
I like that I don't need to have a physical device to test, which reduces friction when it comes to testing. The initial setup of BrowserStack was pretty easy.
What do you dislike about the product?
live sessions feel laggy
What problems is the product solving and how is that benefiting you?
BrowserStack reduces friction in testing and eliminates the need for physical devices.
Effortless Cross-Country Compatibility
What do you like best about the product?
I find BrowserStack incredibly useful for checking websites that are only visible to certain countries. The option to change the country within BrowserStack is something I really like, as it allows me to bypass location restrictions and view websites as needed. It's also very easy to access websites using BrowserStack. I appreciate the different types of browsers available, which makes it versatile. The initial setup was very easy, which added to the overall positive experience.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use BrowserStack to easily view websites restricted to specific countries by changing the browsing location.
Comprehensive Device Testing Made Easy
What do you like best about the product?
I like using BrowserStack to test my websites and iOS apps because it helps me identify what needs to be fixed. I appreciate the variety of simulators available, which offers a wide range of testing options. Debugging with detailed error analytics is helpful, and I value the instant access to a vast array of mobile devices without needing physical hardware. These features bridge the gap between initial code development and the unpredictable reality of how an app performs in a user's hands. The initial setup of BrowserStack was very easy and straightforward.
What do you dislike about the product?
Their UI needs to be improved because sometimes I can't find things easily.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test websites and iOS apps, identifying needed fixes. It bridges the gap between code and real-world performance with simulators, error analytics, and device access, all without physical hardware.
Excellent Coverage of Device and Browser Combinations
What do you like best about the product?
Access to lots of device and browser coombinations
What do you dislike about the product?
Sometimes it’s hard to press the buttons on mobile.
What problems is the product solving and how is that benefiting you?
It gives us access to devices we simply don’t have on hand for testing. Safari testing is essential, so being able to use iPhones and iPads is crucial when carrying out QA.
BrowserStack Makes Real Cross-Browser Testing Easy with Seamless CI/CD Integrations
What do you like best about the product?
Cross-browser and cross-device testing is a major strength: it gives access to a huge range of real browsers, operating systems, and devices without needing to maintain your own device lab, and that’s probably its biggest draw.
The real device cloud is another standout. Unlike emulators or simulators, BrowserStack offers testing on real devices, which leads to more accurate results and a better sense of how apps behave in the wild.
Its integration ecosystem is also solid. It integrates well with CI/CD pipelines and popular tools like Selenium, Cypress, Playwright, Jenkins, and others, so it’s easy to plug into existing workflows.
On top of that, it supports both live and automated testing. You can do interactive manual testing (Live) as well as automated test execution (Automate), which helps cover different testing needs.
Finally, the cloud-based setup adds a lot of accessibility and convenience, since teams can test from anywhere without the infrastructure overhead.
The real device cloud is another standout. Unlike emulators or simulators, BrowserStack offers testing on real devices, which leads to more accurate results and a better sense of how apps behave in the wild.
Its integration ecosystem is also solid. It integrates well with CI/CD pipelines and popular tools like Selenium, Cypress, Playwright, Jenkins, and others, so it’s easy to plug into existing workflows.
On top of that, it supports both live and automated testing. You can do interactive manual testing (Live) as well as automated test execution (Automate), which helps cover different testing needs.
Finally, the cloud-based setup adds a lot of accessibility and convenience, since teams can test from anywhere without the infrastructure overhead.
What do you dislike about the product?
Performance and latency: Live testing sessions can feel sluggish, especially when you’re working with remote devices. There’s often noticeable lag during interactions, which can slow down manual testing workflows.
Pricing: It’s one of the more expensive options in the space. The tiered pricing model can add up quickly, particularly for smaller teams or startups that need access to multiple products (Live, Automate, App Live, etc.).
Session stability: Some users report sessions dropping or timing out unexpectedly, which is especially frustrating during longer testing runs.
Limited device customization: Because you’re using shared cloud devices, there can be restrictions on what you can install or configure. As a result, it may not fully replicate a real user’s environment.
Queue times: During peak usage, there can be wait times to access popular device/browser combinations, which can slow down CI pipelines.
Learning curve for advanced features: While basic usage is straightforward, getting the most out of features like Percy (visual testing) or test observability tools can take some ramp-up time.
Debugging limitations: Troubleshooting failures on remote devices can sometimes be harder than working locally, even with the tools BrowserStack provides.
Pricing: It’s one of the more expensive options in the space. The tiered pricing model can add up quickly, particularly for smaller teams or startups that need access to multiple products (Live, Automate, App Live, etc.).
Session stability: Some users report sessions dropping or timing out unexpectedly, which is especially frustrating during longer testing runs.
Limited device customization: Because you’re using shared cloud devices, there can be restrictions on what you can install or configure. As a result, it may not fully replicate a real user’s environment.
Queue times: During peak usage, there can be wait times to access popular device/browser combinations, which can slow down CI pipelines.
Learning curve for advanced features: While basic usage is straightforward, getting the most out of features like Percy (visual testing) or test observability tools can take some ramp-up time.
Debugging limitations: Troubleshooting failures on remote devices can sometimes be harder than working locally, even with the tools BrowserStack provides.
What problems is the product solving and how is that benefiting you?
Device and browser fragmentation is a real challenge—the web and mobile ecosystem is incredibly fragmented, with thousands of combinations of browsers, browser versions, operating systems, and devices. Maintaining a physical lab to cover even a fraction of these combinations is expensive and impractical. BrowserStack addresses this by providing on-demand cloud access to a wide range of real devices and browsers.
Testing infrastructure overhead is another major pain point. Setting up and maintaining Selenium grids, device farms, and test environments can take significant engineering time and ongoing effort. BrowserStack abstracts much of that work away, so teams can focus on writing, running, and improving tests instead of managing infrastructure.
Slow release cycles are often the result of unreliable cross-browser and cross-device coverage. Without dependable testing, teams either ship with uncertainty or slow down releases to test manually. BrowserStack helps teams release faster and with more confidence by making comprehensive testing easier to integrate into CI/CD pipelines.
Geographic and team distribution also matters. When teams are distributed, everyone still needs access to the same testing environments, and a cloud platform makes that possible without shipping hardware around.
In practice, this translates into faster time to market, fewer bugs reaching production, reduced infrastructure costs compared to maintaining a device lab, and greater confidence that the product works across the environments users actually rely on.
Testing infrastructure overhead is another major pain point. Setting up and maintaining Selenium grids, device farms, and test environments can take significant engineering time and ongoing effort. BrowserStack abstracts much of that work away, so teams can focus on writing, running, and improving tests instead of managing infrastructure.
Slow release cycles are often the result of unreliable cross-browser and cross-device coverage. Without dependable testing, teams either ship with uncertainty or slow down releases to test manually. BrowserStack helps teams release faster and with more confidence by making comprehensive testing easier to integrate into CI/CD pipelines.
Geographic and team distribution also matters. When teams are distributed, everyone still needs access to the same testing environments, and a cloud platform makes that possible without shipping hardware around.
In practice, this translates into faster time to market, fewer bugs reaching production, reduced infrastructure costs compared to maintaining a device lab, and greater confidence that the product works across the environments users actually rely on.
Great for Cross-Browser & Mobile Testing
What do you like best about the product?
Great for cross-browser & mobile testing
What do you dislike about the product?
None of what I can think of, so far I like
What problems is the product solving and how is that benefiting you?
Catching early UI issues for our projects
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