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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,244 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Michal S.

Flagship Real Device Testing Made Easy with Reliable Network Simulation

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
Real device testing on the latest flagships (Galaxy S26 Ultra, iPhone 17 Pro) without having to maintain a physical device lab. The network simulation API lets us reliably test offline scenarios, and the debug mode plus network logs make it much easier to diagnose flaky tests. Jenkins CI integration is straightforward—our pipeline automatically spins up test instances on BrowserStack and runs our test suites end to end.
What do you dislike about the product?
You’d know this best—are there any pain points you’ve run into? For example: slow queuing, flaky sessions, pricing concerns, or issues with the dashboard UX?
What problems is the product solving and how is that benefiting you?
BrowserStack helps us test our mobile app on real iOS and Android devices without having to maintain a physical device lab. We can run E2E tests on the latest flagships (iPhone 17 Pro, Samsung Galaxy S26 Ultra), which would otherwise be expensive and time-consuming to manage in-house.

The key problems it solves for us are device availability and coverage. We get instant access to real devices running the latest OS versions (Android 16, iOS 26) without the procurement, setup, or ongoing maintenance overhead. It also improves cross-platform parity: we run the same Appium/WebdriverIO test suites on both platforms, which helps us confirm consistent behavior across Android and iOS.

Network condition testing is another big win. BrowserStack's network simulation API lets us reliably test offline/online scenarios, which is critical for our field-use mobile app. On the CI/CD side, our Jenkins pipeline triggers BrowserStack test runs automatically, so we get continuous feedback without tying up local infrastructure.

Finally, debugging in the cloud is genuinely useful. The built-in debug mode and network logs make it much easier to diagnose failures on remote devices, almost as if they were local. Overall, the main benefit is speed and confidence: we can validate every build on real devices in CI without maintaining any hardware.


    Stanislav S.

Essential for Comprehensive Cross-Platform Testing

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I love that BrowserStack offers many devices to test on, which is crucial for when I lack real device support. The ability to rotate the device is handy, and the logging functionality is very useful. I also appreciate that I can use tablets in addition to regular mobile devices. These features significantly boost my testing activities as a QA at work.
What do you dislike about the product?
More devices, especially, not that popular. e.g., Amazon Fire tablets. As I mentioned, Amazon Fire tablets. Maybe also smart watches.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-platform testing, allowing me to test web apps on various devices and OS versions, enhancing my testing coverage for UI and cross-browser/platform scenarios.


    Verified User in Computer & Network Security

Essential for Efficient Cross-Browser Testing

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
I love using BrowserStack for manual QA testing across multiple client web projects. It lets me validate functionality, responsive design, and visual consistency across various real browsers, operating systems, and mobile devices without needing a physical device lab. This is especially helpful for comparing Figma designs against production builds and documenting cross-browser bugs for client reports. BrowserStack solves several critical pain points in my QA workflow, including eliminating the need for a physical device lab, catching bugs exclusive to certain environments, speeding up bug reproduction and verification, improving bug report quality, and enabling thorough responsive testing. What I like most is the combination of real device access and speed, allowing me to instantly launch devices like iPhone, Samsung, or MacBook without setup. Additionally, I really appreciate BrowserStack’s seamless session start-up, local testing support, native devtools integration, and the clean, intuitive interface. Each of these features directly solves a real problem in my daily QA work and together they transform how efficiently and professionally I can deliver results to clients. The initial setup was remarkably easy, one of the smoothest onboarding experiences I’ve had with any professional QA tool.
What do you dislike about the product?
While BrowserStack is an excellent platform overall, there are a few areas where I think the experience could be even better: Session time limits can feel restrictive; Copy-paste between local machine and remote device; File upload testing on mobile devices; screenshot annotation tools; mobile device availability during peak hours.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for manual QA testing, eliminating the need for a physical device lab, catching environment-specific bugs, improving bug reports, speeding up bug verification, and enabling thorough responsive testing.


    Malavika S.

Effortless Test Management with AI-Powered BrowserStack

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I really like BrowserStack for TestCase management and its built-in AI feature that helps automatically create steps for test cases, minimizing efforts. I also appreciate how easy the initial setup was and the integration with Jira. These aspects make test runs and summary reports much more manageable for me.
What do you dislike about the product?
More features for API testing need to be implemented
What problems is the product solving and how is that benefiting you?
I use BrowserStack for TestCase management, solving problems with test runs and summary reports. The built-in AI helps us automatically create test case steps, minimizing our efforts.


    Naveen S.

Easy Real-Device Testing with Powerful Analytics and AI Test Case Generation

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
It’s very easy to test on real devices without having to manage any hardware myself. The test management and analytics tools, along with the AI test case generation features, really help speed up testing and improve coverage. It also integrates well with Selenium, which makes automation smoother and the overall workflow more efficient.
What do you dislike about the product?
Initially, I faced some issues integrating BrowserStack with my GitHub repo. It took about 2-3 days to resolve, but their support team was helpful and guided me through it.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me solve the challenge of testing across multiple devices, browsers, and OS versions without needing to maintain physical setups. It saves a lot of time and effort, and it lets me catch compatibility issues early, which improves the overall quality of my releases.


    Huiying J.

Easy Mobile Testing That Helps Backend Developers Move Faster

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
it is very easy for the mobile testing and help the backend developer to test the feature on mobile
What do you dislike about the product?
Sometimes it keeps disconnecting when I'm inactive, even for a short time
What problems is the product solving and how is that benefiting you?
It helps me do the mobile testing/developing without installing the simulator.


    Sumisha J.

Effortless Cross-Browser Testing on Real Devices—No Infrastructure Needed

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is that it lets me test applications across a wide range of real devices and browsers, without having to maintain any physical infrastructure.
What do you dislike about the product?
The only thing I dislike is that the performance can be inconsistent, especially when I’m using real devices.
What problems is the product solving and how is that benefiting you?
It solves the challenge of testing applications across different browsers, devices, and operating systems, without having to maintain a physical device lab.


    Computer Software

Scaling Mobile Testing with BrowserStack and CI/CD Integration

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Testing our mobile application on real devices has been a game changer for us. With a limited number of test engineers, validating the app across multiple devices and OS versions is a significant challenge. BrowserStack simplifies this by giving us seamless access to real devices, along with the flexibility to select device types and OS versions at runtime. Our tests run automatically every time code is merged into our QA branch, and when combined with our CI/CD pipeline, running tests across a wide range of mobile devices becomes effortless and stress-free. The automated test report emails further add value by allowing us to quickly distribute results to the team without any manual intervention. Way to go, BrowserStack!
What do you dislike about the product?
There’s very little downside to call out. One enhancement we’d love to see is AI‑driven suggestions to optimize test execution time. We occasionally receive feedback that our pipelines take longer to complete, and it would be extremely helpful if BrowserStack could predict test run times and recommend—or even automatically adjust—the number of parallel threads to reduce overall execution time. This kind of intelligent optimization would add significant value.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of effectively testing mobile applications across a wide range of real devices and OS versions, which would otherwise be difficult and resource‑intensive—especially with a limited number of test engineers. Maintaining and managing physical devices in‑house is not scalable, and ensuring adequate test coverage across device and OS combinations is a constant struggle. Indirectly, it removes the need to hire additional resources or reduce testing scope due to resource limitations.

By providing on‑demand access to real devices, BrowserStack eliminates these constraints and gives us the flexibility to choose device types and OS versions at runtime. This has significantly improved our test coverage and confidence in application quality.


    Shubham N.

Reliable Real-Device Testing That Streamlines Cross-Browser Validation

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is how easily it enables real-device and cross-browser testing without needing to maintain any physical infrastructure. It saves a lot of setup time and allows quick validation across multiple environments, which is critical for catching compatibility issues early. The platform is reliable, easy to use, and integrates well with automation tools, making both manual and automated testing much more efficient.
What do you dislike about the product?
One downside of BrowserStack is that sessions can sometimes feel slow or laggy, especially on real devices or under heavy load. It can also be a bit expensive for smaller teams, and parallel testing limits can become a bottleneck. Occasionally, debugging issues on remote devices is harder compared to local testing, and there can be minor inconsistencies or flakiness in automated runs.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing across multiple browsers, devices, and OS combinations without the need to maintain a large physical device lab. It eliminates infrastructure overhead and helps catch cross-browser and real-device issues early in the development cycle.

For me, it significantly improves testing efficiency by enabling quick validation across environments, reduces release risk by identifying compatibility issues sooner, and supports faster debugging through easy access to logs, screenshots, and recordings. It also helps scale both manual and automated testing, which is especially useful in fast-paced development environments.


    Dhaval S.

Helpful for Testing and Automation with Multiple Devices

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
Yes during testing, able to test on multiple devices.
During automation also it was helpful.
What do you dislike about the product?
Sometimes it has performance issue - It fails for any reasons. Limited debugging on real devices
What problems is the product solving and how is that benefiting you?
It eliminated the need of real devices for testing or automation.